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(Updated 2022-12-15)IT Service Management Consultant
Copenhagen, Denmark
Native Finnish, English, Intermediate Danish, Svenska, Beginner French
- Service Lifecycle Management Professional
- ITIL 3 Expert
- ITIL Processes
Skills (13)
SPICE
IT Service Management
IT Infrastructure Library
Quality Management System
QUALITY ASSURANCE
COACHING
EXCELLENT WRITTEN
ITIL
CMMI
GOVERNANCE
SALES SUPPORT
Scrum
Project Management
Professional Experience
IT Service delivery assurance
2022-12 - Present
IT Service Management IT Service delivery assurance 13 yrs.
Service development 9 yrs.
Service Quality assurance 9 yrs.
Concept - and process dev. 8 yrs.
Service Transition assurance 4 yrs.
Bid Teams 2 yrs.
Project management Various roles 2 yrs.
Service development 9 yrs.
Service Quality assurance 9 yrs.
Concept - and process dev. 8 yrs.
Service Transition assurance 4 yrs.
Bid Teams 2 yrs.
Project management Various roles 2 yrs.
Academic Background
Turku School of Economics, University
Turku School of Economics, University
2022-12 - 1996-01
Certifications
Certified Scrum Master