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(Updated 2023-02-07)customer service
Abuja, Nigeria
Native English
- jhnb
- jhbn
- b jhb
Skills (7)
CRM
CUSTOMER RELATIONSHIP MANAGEMENT
BUDGET
PROBLEM SOLVING
TIME MANAGEMENT
TECHNICAL SUPPORT
Procurement
Summary
An organized, goal driven individual seeking to
secure a responsible career opportunity, to fully
utilize my training and skills, while also acquiring
new skills and making a significant contribution
to the success of the organization.
REACH ME AT:
Email: makinwaa9@gmail.com
LinkedIn: @Ayomide Ogunmakinwa
Mobile No: +234-08100289750
Professional Experience
SOCIAL MEDIA MANAGER
MISSCAKES BAKESHOP
2021-08 - 2022-03
Created video, picture content for the social media page.
Designed post using canva for the socail media page.
Analyzed engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.
Interacted with customers and assisted them with pending issues
Designed post using canva for the socail media page.
Analyzed engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.
Interacted with customers and assisted them with pending issues
technical support to company
AGENCY OF NIGERIA, ABUJA
2020-11 - 2022-02
(NOVEMBER, 2020 - FEBUARY, 2022) Implemented security measures, Monitored security certificates and company compliance of requirements.
Offered technical support to company staff and troubleshooted computer problems.
Offered technical support to company staff and troubleshooted computer problems.
ADMIN AND PROCUREMENT
NYSC
2021-03 - 2022-02
Prepared high quality presentation and reports.
Supported staff and partners with Budget Matters.
Arranged for venues, set up team meetings, recorded meeting minutes and allocated actions.
Supported staff and partners with Budget Matters.
Arranged for venues, set up team meetings, recorded meeting minutes and allocated actions.
Academic Background
Bachelor of Science
Bowen University
2016-09 - 2020-11