IT Systems Engineer

Role Overview

• The Senior System Engineer recommends, designs, implements, and optimizes client's server and cloud application infrastructure.
• The Senior Engineer applies expert knowledge and skills to deliver a stable, secure, fault tolerant, scalable, and flexible server infrastructure for client's operations.
• The role leads support efforts when server and application problems arise, and coordinates and drives successful implementations with the staff and vendor personnel, including contributing to client's server and application technology strategy and participating in product evaluation and selection.
• This individual will also mentor and provide guidance to the System Engineering staff.

Key Areas of responsibilities

• Support, maintain, and troubleshoot cloud and hybrid collaboration platforms
• Coordinate with vendors to troubleshoot and repair outages.
• Evaluate and monitor environments for failures and performance problems.
• Lead the technical architecture documentation for client's infrastructure.
• Act as a technical point of reference for and mentor junior engineers.

Responsibility

• Collaborate with business owners to complete server project requirements.
• Participate in business continuity planning for infrastructure.
• Coordinate with IT Help Desk to communicate issue status and respond to questions.
• Rotate On-Call support responsibility.
• Support security policies, practices, and guidelines for cloud and hybrid platforms.
• Researches, recommends, tests and configures new technology platforms as required meeting business needs and using client's best practices.
• Proactively collaborate cross-departmentally on projects.
• Work additional evening and weekend hours as necessary.
• Lift up to 60 pounds without assistance.
• 10% travel required.