It looks like you are in United States. Would you like to go to https://onsiter.com/us/ instead?
Cette mission n'accepte pas de candidatures. Cliquez ici pour trouver d'autres missions pertinentes.
Updated: 2023-09-12
Help Desk Analyst
Chicago
- Publié 4 years ago
- Anglais
- Début prévu du projet: ASAP
Assignment Details
Your responsibilities
- Assist and follow up on technical help tickets submitted via phone, email, and walk-ups
- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
- Diagnose recurring technical issues and implement solutions to address the root of the problems
- Independently investigate and implement solutions to technical issues
Requirements
- 3+ years of prior experience
- IT support ticketing system experience desired
- Understanding of basic networking concepts
- Experience with Printer Problems
- Proven knowledge of Printer Hardware
- General familiarity with Application Support
- Hardware Troubleshooting experience preferred
- Basic Troubleshooting experience
- Well-founded grasp of Break Fix
- Comptia A+ experience
- Solid understanding of Microsoft Office 365
- Ability to simplify complex problems and build solutions
- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications
- Demonstrated knowledge of user administration and bug fixing in a client server environment
Overview
Localisation | Chicago |
Charge de travail | 40 Heures/semaine , 100% sur place |
Début prévu du projet | ASAP |
Fin prévu du projet | Ouvert |
Langues nécessaires | Anglais |
Compétences nécessaires | Administration, COMPTIA, Hardware, Microsoft, Troubleshooting |
Affectation fermée
Cette mission est fermée depuis le 2020-03-05 et n'accepte plus de candidats. Créez un compte pour être le premier à être informé lorsqu'une mission similaire ou d'autres missions pertinentes sont publiées sur Onsiter.
Créer un compte