Senior Project and Program Manager

Compétences (8)

Résumé

Senior program and project manager with extensive experience with managing complex 
IT projects in major organisations in the private and public sector. I have managed ERP-, HR-, ITSM-, software development, infrastructure, and implementation projects from initial analysis to final go-live for customers like Statens It, Technical University of Denmark (DTU), Rigspolitiet (Danish National Police), PensionDanmark, Forsvarskommandoen (Defense Command Denmark), Topdanmark, Sundhed.dk, SKAT, Naviair, Maersk, Novo Nordisk, Danfoss, DR, Lundbeck, Post Danmark, etc.  

I am experienced working and communicating on all levels and is experienced in managing, coaching, and advising managers, users, developers, and consultants.

Combines vast business and process knowledge with political and strategic insight and experience. This, in combination with extensive knowledge and experience in managing IT and projects, gives me the ability to drive and secure successful projects delivering sustainable business benefits.

I draw on more than 35 years of experience in project management and in IT and management consulting.

FOCUS AREAS: 

Programme and project management

Programme, project and portfolio management in ERP, software development, system implementation, GDPR and infrastructure.

Project Management Office (PMO)

Develop and operate PMO functions, and develop organisation’s project maturity and project skills, governance, project management methodology and processes.

IT and management consulting

Practical and hands-on insight in business and process analysis, and in design and implementation of effective IT and business processes. Experienced in tender, selection, acquisition and implementation of IT applications and infrastructure

PERSONAL SKILLS:

Committed, resolute and focused on results and objectives.

Highly developed sense of empathy, and with great management and interpersonal skills.

Well balanced and calm, and with a constant overview and in control of the situation, and with an excellent view of details.

Self-starter with drive and endurance.

Business minded, result driven, structured, quality minded, logic and analytic.

SELECTED PROJECTS:

Statens It (Agency for Governmental IT Services (2023 – 2024)

Program Manager

Establishment and management of a program consisting of two independent projects, each with a number of sub-projects. The overall goal of the program was partly a re-design and re-configuration, quality assurance and commissioning of Statens It's extremely business-critical ITSM system for 650 internal users in Statens It, as well as for +40,000 external end users in the Danish State. Partly a simultaneous design and build-up of On Premise infrastructure, and moving the ITSM system portfolio from the public cloud to Statens It's own data centres.

In addition to great technical complexity and risk, the program was characterized by being profit-driven and containing extensive organizational change management, as one of the programme's sub-goals was to implement the system's best practice processes across the Statens It and eliminate self-developed solutions and adaptations.

Technical University of Denmark (2020 – 2023)

Senior Project Manager and Management Consultant

Project management and consulting during the development, implementation, and migration to the next generation of High-Performance Computing cluster at Danish National Life Science Supercomputing Center - Computerome. The assignment involved a with range of responsibilities of which the major ones are project management, process design and implementation, architecture and infrastructure strategy, business strategic and organisational design, and implementation, tender and acquisitions, GDPR and legal compliance set-up etc.

Sundhed.dk (2019-2020)

Senior Project Manager and Management Consultant

Management of three different projects:

1. Developed and implemented a new Secure Software Development Lifecycle (SSDLC) in Sundhed.dk. The objectives were to integrate relevant security activities in the entire value chain of Sundhed.dk, and to advance security awareness and technical skills within the development organisation, all based on the current threat profile against the company.

2. GDPR implementation in Sundhed.dk. The objectives were to develop GDPR artefacts and procedures to ensure and maintain Sundhed.dk’s GDPR compliance, and to protect the organisation against legal violations.

3. Agile software development project delivering a user friendly, but still advanced and effective app to colonoscopy patients. The app’s objective is to support the patients in their preparation before the examination and to improve the overall patient experience of the treatment.

Rigspolitiet (Danish National Police) (2018-2019)

Senior Project Manager

Procurement and implementation of a new case management (ESDH) and filing system for Danish National Police. The objective of the project was to procure, implement and go-live with a standard case management and filing application in order to ensure high-quality and efficient case management for all employees in the National Police organisation, and to support improved knowledge sharing between the organisation’s different business areas.

PensionDanmark (2017-2018)

Project Manager and Management Consultant

Selection, procurement, and implementation of a complete HRM solution for PensionDanmark. The project had a strong focus on ensuring GPDR compliance, and on developing and implementing policies and procedures for personal data processing across business areas in the organisation.

Topdanmark (2012-2014)

Senior Project Manager

Implementation of a total communication and call centre solution at Topdanmark. The objective of the project was to configure, implement and go-live of a communication and call centre enabling the customer to optimise its customer service on all communication channels and to increase the overall customer experience and satisfaction.

SKAT (2010-2014)

Program manager

Developed and launched reliable project portfolio management process of the company’s IT project and service deliveries to SKAT. Created visibility and overview over the overall project and service delivery portfolio and developed resource management and governance structure across the portfolio.

Sopra Steria (2010-2014)

Program manager

Developed and implemented a flexible project management model for water fall and agile software development projects, and optimised the organisation’s project execution skills, capacity, and maturity.

SKAT (2012-2013)

Project Manager

Managed a software development project delivering an automated case management and self-service solution for VAT returns, which resulted in a substantial reduction in SKAT’s manual case management effort and reduced lead-time in VAT returns.

Naviair (2007-2008)

Program Management and PMO Consultant

Created and operated a Programme Management Office (PMO) and delivered support and consulting to the programme management during a total transition to a new air traffic management system (ATM) including infrastructure at Naviair. Developed solid overview and progress in the more than 100 projects, ensuring successful go-live on time and budget.

Maersk Logistics (2005-2006)

Project and Development Manager

Managed an offshore software development project at Maersk Logistics. The project developed and launched a solution closely integrated with Maersk’s back-end systems and reduced the manual handling of transport and customs clearance documents during Maersk’s global container transports.

Forsvarskommandoen (Defence Command Denmark) (2000 -2005)

Assignment and Project Manager

Acted as PA Consulting Group’s assignment manager responsible for all consultants working on the account and managed several complex SAP projects across the customer’s business areas over a 5–6-year period.

Expérience professionnelle

Parcours scolaire

Formations