It looks like you are in United States. Would you like to go to https://onsiter.com/us/ instead?
Peut être disponible
(Mis à jour 2023-08-14)Senior IT Strategi/Kommerciel Konsulent
København, Danmark
Natif Danish, English, Débutant French, German
- Business Development, Kommerciel udvikling
- IT Strategi, IT Organisation
- Program Management, Leverance Styring
Compétences (14)
Project Management
it strategi
Microsoft Cloud
PROGRAM MANAGEMENT
BUDGET
GOVERNANCE
COACHING
Recruitment
IT Support
OPERATIONS
Management Consultant
Enterprise Archiecture
Google Cloud
organisation
Résumé
As a very experienced leader within IT for over 20 years, I see myself as a creative, structured,
enthusiastic, and highly qualified management executive and sales leader - both in terms of my
management skills and personality. I am passionate about management, development and have a
technical background in a wide range of technology areas. Therefore, I can communicate with both
technical teams and C-level management. I have a growth mind-set and challenge my team to try
new ways to succeed and grow our performance. I focus on the individual employee's skills and try
to provide all the right tasks that match their skills while challenging them for development.
Expérience professionnelle
Freelance Senior IT Professional/ Sales leader
DT Consult
2021-01 - Actuel
position (Due to competition agreement until 01-07-2023) Various IT projects for customers, including interim CIO for Pleo Technologies.
CEO and Customer Program Manager
Cloud Teams
2017-01 - 2021-01
(Company acquired by ITM8 in 2021) I work with organizations to identify new opportunities, creating and refining scenarios and associated customer and employee experiences. I have led programs for C20 companies in DK and Europe Worked on the largest Cloud Project in DK (Novo Nordisk) for 55.000 users as advisor, lead architect and Program Management advisor.
Program manager for FLSmidt Cloud Project, Sydbank and Alm Brand. Also leading different IT projects for legal advisors and lawyers.
Program manager for FLSmidt Cloud Project, Sydbank and Alm Brand. Also leading different IT projects for legal advisors and lawyers.
Microsoft Delivery Management Manager
2016-01 - 2017-01
Leading a team of Service Delivery Managers, Technical Account Managers and Engagement Managers in Microsoft Services while driving an end-to-end business within Public Sector. This is done with a team of Project Managers, Architects and consultants from both local, nearshore and offshore. Beyond people management, I work with direct reports and customer executives to develop, plan and implement creative strategies that generate long-term business value and competitive advantage.
I have responsibility over revenue and customer satisfaction targets; review and sign-off on proposals, SOW's and contract addendums; portfolio governance lifecycle optimization and alignment across Microsoft-related strategy and planning initiatives. I am coaching and driving a "hands on" approach with delivery teams when required.
I have responsibility over revenue and customer satisfaction targets; review and sign-off on proposals, SOW's and contract addendums; portfolio governance lifecycle optimization and alignment across Microsoft-related strategy and planning initiatives. I am coaching and driving a "hands on" approach with delivery teams when required.
Microsoft Senior Customer Success Lead
Business Productivity
2015-01 - 2016-01
My mission is to support the field's transformation towards driving usage and business value of Office 365.
• Responsible for sales for major accounts • Drive Usage, Adoption and continual Consumption of O365 workloads • Ensures customer creates value through defining and achieving business outcomes.
• Navigate easily in traditional complex Enterprise environments • Build and maintain the appropriate C-Level and BDM relationships within assigned accounts • Challenge and changes the way a customer views both their business and the business value of O365.
• Evangelizes business outcome successes to BDM Community within customer in order to drive actions favorable to the FastTrack Success Plan.
• Demonstrates advanced insights and understanding of customers business/industry.
• Act as Voice of the Customer • Assure customers are supported by a partner or partners, establish a collaborative and "customer-first" relationship with those partners and hold them to a high standard of performance. Work with them to develop new Adoption offerings to secure customer adoption.
• Ensure customer readiness for new O365 services and how they can adopt those.
• Evangelize Modern Workspace • Identify and develop upsell and cross-sell opportunities • Build customer loyalty and ability to reference • supporting education of Partners and Services on usage motion and tactics and supporting the development of the O365 usage user community.
• Assess usage planning and execution, by supporting in usage planning and prioritization activities, assessing usage across the sub and providing a route of feedback to BG around planning, execution rigor and blockers.
• Responsible for sales for major accounts • Drive Usage, Adoption and continual Consumption of O365 workloads • Ensures customer creates value through defining and achieving business outcomes.
• Navigate easily in traditional complex Enterprise environments • Build and maintain the appropriate C-Level and BDM relationships within assigned accounts • Challenge and changes the way a customer views both their business and the business value of O365.
• Evangelizes business outcome successes to BDM Community within customer in order to drive actions favorable to the FastTrack Success Plan.
• Demonstrates advanced insights and understanding of customers business/industry.
• Act as Voice of the Customer • Assure customers are supported by a partner or partners, establish a collaborative and "customer-first" relationship with those partners and hold them to a high standard of performance. Work with them to develop new Adoption offerings to secure customer adoption.
• Ensure customer readiness for new O365 services and how they can adopt those.
• Evangelize Modern Workspace • Identify and develop upsell and cross-sell opportunities • Build customer loyalty and ability to reference • supporting education of Partners and Services on usage motion and tactics and supporting the development of the O365 usage user community.
• Assess usage planning and execution, by supporting in usage planning and prioritization activities, assessing usage across the sub and providing a route of feedback to BG around planning, execution rigor and blockers.
Trustpilot Vice President
Global IT (EMEA, US, ANZ)
2014-01 - 2015-01
Responsible for two departments in Trustpilot, covering Internal IT and Business Systems. Leading both IT supporters, Administrators, Product managers, Developers and Business Analysts in US, DK, UK and ASIA. We were using the full Google suite and analytics tools. We also implemented Google OKR as our performance grading system for all employees.
Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 90,000 businesses with TrustScores based on more than 10 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US, Australia and Denmark.
Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.
Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 90,000 businesses with TrustScores based on more than 10 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US, Australia and Denmark.
Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.
Microsoft Senior Engagement Manager
2013-01 - 2014-01
Priority Area Lead: Cloud Productivity & Platform (AZURE, Office 365, Enterprise Communications) Responsible for Sales, delivery and customer success in Microsoft covering Office 365, Exchange, Lync and Azure projects. Accountable for growing recognized Revenue, Forecasting, Margin and for growing New Work Sold. Further, offering our customers to have Microsoft take responsibility in strategic and complex Implementations of solutions. Key focus is on presales to secure the right delivery and customer understanding of our Delivery Method, product Capabilities, and focus on engagements, where all customers are very satisfied every time.
Commercially anchor point in projects and responsible for project management during the project.
Microsoft deliverable typically include consulting, architecture design, installation, development, integration and test, and provided by our local and international consultants, nearshore, offshore and in collaboration with partners.
Responsible for setting the technical focus areas for growth, input to resource managers on skills development and recruitment.
Responsible for Partner and stakeholder management within priority areas.
Commercially anchor point in projects and responsible for project management during the project.
Microsoft deliverable typically include consulting, architecture design, installation, development, integration and test, and provided by our local and international consultants, nearshore, offshore and in collaboration with partners.
Responsible for setting the technical focus areas for growth, input to resource managers on skills development and recruitment.
Responsible for Partner and stakeholder management within priority areas.
Head of Section
University of Copenhagen
2011-01 - 2013-01
Department management People manager for 25 consultants Strategy Economy and budget responsible Incident and Problem Management ITIL procedure implementation Prince 2 project management Technical Overview Project management based on ITIL and Prince2 methodologies.
Copenhagen CTO/Partner
Itavis
2006-01 - 2011-01
Practice Manager Presales and marketing tasks within VMware, MS and IBM HW.
Responsible for IT consultants - resource allocation and management Responsible for Hosting Environment Responsible for technical clients Responsible for budget and economy IT consultant on many projects in Microsoft Windows Server 2000-2008, AD structure, MS Exchange, MS SQL, Dynamics Navision, IBM System X, Storage (DS and N series), HP Server, VMware vSphere and View VDI.
Responsible for IT consultants - resource allocation and management Responsible for Hosting Environment Responsible for technical clients Responsible for budget and economy IT consultant on many projects in Microsoft Windows Server 2000-2008, AD structure, MS Exchange, MS SQL, Dynamics Navision, IBM System X, Storage (DS and N series), HP Server, VMware vSphere and View VDI.
Copenhagen IT Consultant
Itavis
2006-01 - 2006-01
Project manager IT consultant on many projects in Microsoft Windows Server, Exchange, SQL, Dynamics Navision, IBM storage, HP and VMware VI3 IBM hardware and software consultant Network Consultant
IT Consultant
Copenhagen Hospital Corporation
2004-01 - 2006-01
Responsible for all IT infrastructure IT support to 120 users in the main office and remote support to hospitals
IT Administrator
Law Firm Borum Thomsen and Partners
2002-01 - 2004-01
Responsible for all infrastructure IT support to 30 users in Windows, Navision and Exchange Manage servers in a Microsoft Navision and Exchange environment.
Performs software and hardware upgrades and maintenance General Technical Support Copenhagen Hospital Corporation Copenhagen, Denmark IT Support (Student) from 1999 to 2001
Performs software and hardware upgrades and maintenance General Technical Support Copenhagen Hospital Corporation Copenhagen, Denmark IT Support (Student) from 1999 to 2001
Parcours scolaire
Bachelor of Science in Business Administration
Copenhagen & University of Southern Denmark
2023-08 - 2005-06
Institut Supérieur du Commerce
Institut Supérieur du Commerce
2023-08 - 2004-03
Formations
Lotus Domino Administrator Course (fast track) January 2006
ITIL foundation and ITIL Lifecycle operation
Practical IT Security in March 2005
EDM Administrator Course April 2005
IBM System x Technical Principles
Storage Networking Solutions V2
IBM Professional Certifications
IBM High end disc and mainframe
High End Disk Solutions Version
Microsoft certifications
Prince 2 Certification
VMware certifications
System x IBM Director
Technical Principles
IBM Systems Storage
IBM Blade Center
Protego Academy
Lotus Domino
EDB Gruppen
MCITP
VTSP
VCP