It looks like you are in United States. Would you like to go to https://onsiter.com/us/ instead?
Peut être disponible
(Mis à jour 2020-01-29)Senior Consultant IT Service Management
Neuss, Deutschland
Natif German, Courant English
- Branchenerfahrung in Telecoms, Energie, Ölwirtschaft, Softwareentwicklung
- Erfolgreich durchgeführte Projekte in über 16 Ländern
- 10 Jahre + Erfahrung in ITIL, SIAM, ISO 20000 & ISO 27001, Agile, Sourcing
Compétences (33)
ITIL
SUBJECT MATTER EXPERT
COACHING
Telecom
PROCESS DESIGN
ISO 27001
Incident Management
BEST PRACTICES
CUSTOMER RELATIONSHIP MANAGEMENT
CONTRACTS
PROGRAM MANAGEMENT
DOCUMENTATION
CUSTOMER SUPPORT
BUDGET
SOX
FRONT-END
TELECOMMUNICATIONS
GOVERNANCE
STAFFING
FINANCIAL PROJECT MANAGEMENT
SERVICE DESK
CAPE
SARBANES OXLEY
GOLIVE
KNOWLEDGE MANAGEMENT
MICROWAVE
ISO
FRONT END DESIGN
CRM
LOGISTICS
SARBANES-OXLEY (SOX)
INDUSTRIAL MACHINERY
PREVENTIVE MAINTENANCE
Résumé
Sven Werner
Senior Consultant, Trainer and Auditor
1
Expérience professionnelle
2020-01 - Actuel
Since 1989
Formations
ITIL V3