Senior Consultant IT Service Management  Neuss, Deutschland

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(Mis à jour 2020-01-29)

Senior Consultant IT Service Management

Neuss, Deutschland

Natif German, Courant English

  • Branchenerfahrung in Telecoms, Energie, Ölwirtschaft, Softwareentwicklung
  • Erfolgreich durchgeführte Projekte in über 16 Ländern
  • 10 Jahre + Erfahrung in ITIL, SIAM, ISO 20000 & ISO 27001, Agile, Sourcing

Compétences (33)

ITIL

SUBJECT MATTER EXPERT

COACHING

Telecom

PROCESS DESIGN

ISO 27001

Incident Management

BEST PRACTICES

CUSTOMER RELATIONSHIP MANAGEMENT

CONTRACTS

PROGRAM MANAGEMENT

DOCUMENTATION

CUSTOMER SUPPORT

BUDGET

SOX

FRONT-END

TELECOMMUNICATIONS

GOVERNANCE

STAFFING

FINANCIAL PROJECT MANAGEMENT

SERVICE DESK

CAPE

SARBANES OXLEY

GOLIVE

KNOWLEDGE MANAGEMENT

MICROWAVE

ISO

FRONT END DESIGN

CRM

LOGISTICS

SARBANES-OXLEY (SOX)

INDUSTRIAL MACHINERY

PREVENTIVE MAINTENANCE

Résumé

Sven Werner


Senior Consultant, Trainer and Auditor


1

Expérience professionnelle

2020-01 - Actuel

Since 1989

Formations

ITIL V3

Contact prestataire

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