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(Mis à jour 2023-07-10)Kommersiell Produkt och Projekt ledare
Lisboa, Portugal
Natif Svenska, English
- Produkt ledarskap
- Projektledning
- Kommersiellt ledarskap
Compétences (13)
REQUIREMENTS GATHERING
ACCOUNT MANAGEMENT
Business consultancy
CREDIT CARDS
REMITTANCE
PAYMENTS
Business Analysis
ONBOARDING
METRICS
Data Analysis
SPI
RETAIL SYSTEMS
MARKETING ANALYSIS
Résumé
Payments professional with excellent experience of leading commercial teams; ensuring payment partner
performance as well as managing all aspects of the product portfolio lifecycle.
Currently heading the Global Account Management of the acquirer PagSeguro's (NYSE: PAGS) international
department BoaCompra. Previously, in Worldline lead development efforts as a Product Manager and ensured
focus, performance and operational excellence as a Channel Manager.
Experience of working with teams as well as customers and partners across the world with a special acumen in
emerging markets and innovative products.
A data driven structured doer, enthusiastic leader and strong communicator that thrives in a fast-paced
environment.
Expérience professionnelle
2019-01 - Actuel
● Responsibility of full merchant lifecycle management ● Responsible for onboarding, upsells, negotiations, incidents handling, monitoring, data analysis and financial modelling amongst others ● Currently managing a team based in Brazil, Portugal, Spain and China.
Delivered ● Ensured that BoaCompra kept all top tiers of merchants during high pressure from competitors. Also ensured minimal churn of full merchant base.
● Existing merchant volume has grown more than 480% since joined and assumed responsibility.
2017-01 - 2018-01
● Matrix managed teams based in Sweden, India and Brazil.
Delivered ● Spearheaded and created the model for how to work with partners. Initially within the LATAM region, but also later throughout the markets.
● Created the metrics standards which both internal surveillance and partners started to use for measuring performance. This was greatly successful in improving the product end-to-end in production.
2014-01 - 2017-01
● Portfolio consisted of 50+ alternative payment connections and 20+ acquiring channels.
● Partner responsible for the alternative payment connections.
● Lead agile transformations and headed teams based in Sweden, India and USA.
Delivered ● Created DRWP's Developer Portal aimed at Merchants and Integration Partners.
● Turned around DRWP's remittance model solution in Brazil from in crisis to the most revenue accumulating partner connection.
● Delivered the partner integrations to DRWP's Service Provider Interface (SPI) which was awarded Most Disruptive Payments Technology at FStech/Retail Systems Payments Awards in 2015.
2011-01 - 2014-01
● Supported Account Management and Sales and worked as a project manager both for internal and customer facing projects.
● Lead teams in Sweden, India, Finland and Belarus.
2007-01 - 2010-01
● Business- and Product development support.
● Worked with teams in Sweden, the Baltics and USA.
Parcours scolaire
2002-01 - 2007-01