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(Mis à jour 2022-12-21)ITSM Expert
Zealand, DK
Natif Finnish, English, Intermédiaire Danish, Svenska, Débutant French
- ISO20000
- ITIL v3 Expert and process assessments
- + 20 years ITSM
Compétences (17)
Process Assessments
Service Transitions
SPICE
IT Service Management
Quality Management System
ITIL
QUALITY ASSURANCE
Service Quality
COACHING
Operational Excellence
IT Infrastructure Library
GOVERNANCE
EXCELLENT WRITTEN
Project Management
Scrum
CMMI
SALES SUPPORT
Expérience professionnelle
IT Service delivery assurance
2022-12 - Actuel
IT Service Management IT Service delivery assurance 13 yrs.
Service development 9 yrs.
Service Quality assurance 9 yrs.
Concept - and process dev. 8 yrs.
Service Transition assurance 4 yrs.
Bid Teams 2 yrs.
Project management Various roles 2 yrs.
Service development 9 yrs.
Service Quality assurance 9 yrs.
Concept - and process dev. 8 yrs.
Service Transition assurance 4 yrs.
Bid Teams 2 yrs.
Project management Various roles 2 yrs.
Parcours scolaire
certificate
2022-12 - 2002-01
Turku School of Economics, University
Turku School of Economics, University
2022-12 - 1996-01
Formations
Certified Scrum Master