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(Mis à jour Il y a 1+ an)IT-projektledare
Stockholms län, Sverige
Natif Svenska, Courant English, Intermédiaire German
- Relationsbyggande
- Process utveckling
- 5 år erfarenhet av Projektledning
Compétences (10)
PROJECT MANAGER
OPERATIONS MANAGER
CUSTOMER SERVICE ORIENTED
BUDGET
MICROSOFT OFFICE
TEAM LEAD
SEO
MS OFFICE
CUSTOMER RELATIONS
WordPress
Expérience professionnelle
Project Manager / Scrum Master PIM & ECOM
Work Tasks
2019-01 - Actuel
- Project manage PIM & Ecom (CMS) projects
- Manage budget and plan resources
- Manage Stakeholders, Product Owners & Sponsors
- Team lead & Scrum Master during projects
- Improve processes of all project forms both implementation and application management
- Lead and coach dev team & client to improve productivity in projects
- Improve Project delivery Process
- Manage budget and plan resources
- Manage Stakeholders, Product Owners & Sponsors
- Team lead & Scrum Master during projects
- Improve processes of all project forms both implementation and application management
- Lead and coach dev team & client to improve productivity in projects
- Improve Project delivery Process
E-commerce Operations manager, Swedish Match
Work tasks
2018-05 - 2019-11
- Overall system and workprocess for Customer service
- Overseeing Distribution & Implementation of new systems
- Pick & pack processes and systems.
- Consumer Insight (Google Analytics, Tableu)
- Overseeing Distribution & Implementation of new systems
- Pick & pack processes and systems.
- Consumer Insight (Google Analytics, Tableu)
Digital Marketing Freelancing
2018-02 - 2018-04
Work tasks:
- Inbound marketing (Seo & Content building)
- Website development (Wordpress)
- Digital strategy
Achievements:
- www.johannajunholm.com
- Bruce (Consulting on inbound marketing)
- www.smileandyoga.com
- www.esportvice.com (currently under construction)
- Inbound marketing (Seo & Content building)
- Website development (Wordpress)
- Digital strategy
Achievements:
- www.johannajunholm.com
- Bruce (Consulting on inbound marketing)
- www.smileandyoga.com
- www.esportvice.com (currently under construction)
Digital Project Manager EMEA Electrolux
2016-08 - 2017-12
Work tasks:
- Leading projects in an international environment with multiple internal stakeholders. Product Line, IT, Agencies, Clusters and Brand.
- Manage multiple projects towards deadline.
- Suggest and implement new work processes & PIM & CMS improvements
- Suggest and follow through on new concepts for Digital transformation of the business in an international work environment.
- Project leading website launches.
Achievements:
- Project leading launch of 32 brand websites across EMEA.
- Product configurator Pilot. Suggested concept and working with internal stakeholders. Product Line, Agencies and IT to take idea to execution.
- Work with in collaboration with Agencies, Product Line and Internal Online experience team to create the user experience on the website for the configurator.
- Product configurator early data showed an increase in conversion with 2,5 times.
- Project Leading change of CMS system for EMEA countries
- Leading projects in an international environment with multiple internal stakeholders. Product Line, IT, Agencies, Clusters and Brand.
- Manage multiple projects towards deadline.
- Suggest and implement new work processes & PIM & CMS improvements
- Suggest and follow through on new concepts for Digital transformation of the business in an international work environment.
- Project leading website launches.
Achievements:
- Project leading launch of 32 brand websites across EMEA.
- Product configurator Pilot. Suggested concept and working with internal stakeholders. Product Line, Agencies and IT to take idea to execution.
- Work with in collaboration with Agencies, Product Line and Internal Online experience team to create the user experience on the website for the configurator.
- Product configurator early data showed an increase in conversion with 2,5 times.
- Project Leading change of CMS system for EMEA countries
Product Communication Specialist EMEA Electrolux
2015-06 - 2016-08
Work tasks:
- Managing Multiple Stakeholders. Product Marketing, Brand & Clusters.
- KPI Driven Work process.
- Improving work process for my function and connected functions.
- Creating Strong Brand communication for new and existing products for a international multilingual (30 plus languages) company.
Achievements:
- Responsible for all Home Comfort products launches.
- Updating and securing 100% coverage of product information for our Electrolux 3000 Star products.
- Improving feedback loop and coverage by working closer with Clusters and Product Marketing.
- Managing Multiple Stakeholders. Product Marketing, Brand & Clusters.
- KPI Driven Work process.
- Improving work process for my function and connected functions.
- Creating Strong Brand communication for new and existing products for a international multilingual (30 plus languages) company.
Achievements:
- Responsible for all Home Comfort products launches.
- Updating and securing 100% coverage of product information for our Electrolux 3000 Star products.
- Improving feedback loop and coverage by working closer with Clusters and Product Marketing.
Junior online marketing manager Sweden
Baby-markt.de
2014-08 - 2015-01
Dortmund
Work tasks:
- Responsible for google adwords KPIs.
- Responsible for roi on price comparison websites.
- Pricing strategy for the websites 30 000 products.
- Campaign & Email Marketing Analysis
Achievements:
- Improving sales revenue from 1 year before by 300%
- Improving ROI on Marketing cost with 50%
- Changing payment methods to Klarna
- Changing delivery from door to door to local pickup locations (to save money on each delivered package)
Work tasks:
- Responsible for google adwords KPIs.
- Responsible for roi on price comparison websites.
- Pricing strategy for the websites 30 000 products.
- Campaign & Email Marketing Analysis
Achievements:
- Improving sales revenue from 1 year before by 300%
- Improving ROI on Marketing cost with 50%
- Changing payment methods to Klarna
- Changing delivery from door to door to local pickup locations (to save money on each delivered package)
Internship
Casamundo
2013-09 - 2014-01
Germany
Work tasks:
- Translation the Swedish website from German.
- Setting up the Customer service
- Writing SEO texts
Achievements:
- Finished translation task after 3 months. Initial time given was 5-6 months.
Work tasks:
- Translation the Swedish website from German.
- Setting up the Customer service
- Writing SEO texts
Achievements:
- Finished translation task after 3 months. Initial time given was 5-6 months.
Salesman/distributor
Diplom-is / Triumf
2012-01 - 2012-08
glass Täby
The work included selling, restocking and customer relations of ice cream to vendors and stores. Responsibility for the customers and delivery to customers within a district. Also worked in the warehouse
The work included selling, restocking and customer relations of ice cream to vendors and stores. Responsibility for the customers and delivery to customers within a district. Also worked in the warehouse
Salesman
Telia Store in Linköping
2008-10 - 2011-08
Extra staff working weekends during the school term and in summers working full time.
Cashier
Warehouse at K-rauta Täby
2008-01 - 2008-07
Worked as a Cashier during the first months, after that I worked in the warehouse where I checked in new goods and refilled the stock.
Salesman/distributor
Diplom-is / Triumf
2005-05 - 2007-10
glass Täby
The work included selling, restocking and customer relations of ice cream to vendors and stores. Responsibility for the customers and delivery to customers within a district. Also worked in the warehouse.
The work included selling, restocking and customer relations of ice cream to vendors and stores. Responsibility for the customers and delivery to customers within a district. Also worked in the warehouse.
Substitute Teacher Physical training
Ella gårds Skolan
2007-10 - 2007-10
Mailman
Citymail Täby
2004-12 - 2005-03
Sort and deliver mail within the district of Täby.
Shop Assistent
Ica Rösjöhallen
2001-01 - 2003-01
Cashier, warehouse and restocking goods. Worked mostly as an extra during weekends.
Parcours scolaire
Linköping University
Linköping University
2008-08 - 2015-06
Lüneburg University
Lüneburg University
2011-03 - 2011-08
Upper secondary school, Tibble gymnasium
Upper secondary school, Tibble gymnasium
2001-01 - 2004-01
Formations
Certified Scrum Master
Certified Buisness Consultant InRiver PIM
Scrum Master