Azure Engineer
● Migration of Exchange on premises server to Azure, migration of data to SharePoint ● Upgradation of operating systems, Software deployment by using SCCM ● Deployment of Azure Virtual Desktops by using MSIX and protection by using Azure Firewalls
Microsoft 365 Engineer
● Supporting migration from on premises to Azure, working on SharePoint migration, Medway support ● Building Dell computers and Surface Pros from images, fixing hardware issues, Citrix, VPN and O365 support ● Upgradation of operating systems, Sophos Endpoint Protection, Network Device Management on Portnox
IT Engineer
Sciensus
2021-06 - 2021-09
● Managed accounts in Dynamics 365, built android devices, Ivanti, Endpoint encryption administration ● Managed devices via Microsoft Intune, Setup of 2FA for users, Netapp storage, Veeam data backup ● Created accounts for NHS staff, created user profiles on Flowfinity system, created profiles on Core ● Installed Resco App and Odyssey on mobile devices remotely, 8x8 Softphone support ● General Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi
SharePoint Engineer
Next Plc
2021-04 - 2021-05
● Migrated Exchange server to O365, migrated files and folders to SharePoint, Mainframe support ● Created sites on SharePoint for different departments, Citrix Director support, Citrix Receiver ● Rant & Rave Support, migrated account to Azure Active Directory, GSuite applications support
Microsoft 365 Engineer
Total Computers
2020-12 - 2021-01
● Migrated client exchange server to Azure, Teams setup, configured devices by using Intune ● Software installations by logging remotely via AnyDesk, Virtual Machines Monitoring, Created roles in IAM ● Resolved tickets in Autotask, DUO support, Mimecast support, Azure PowerShell
2nd Line Engineer
● Created accounts in AD, deployed software by running PowerShell scripts, managed VPNs ● Managed mobile devices on AirWatch portal, resolved tickets in ServiceNow escalated by 1st line team ● Administration of virtual machines in VMWare, AWS, Azure, Exchange server support ● Software installations by logging remotely on user's computers, managed client computers by using SCCM ● Network Troubleshooting with SolarWinds
IT Support Engineer
● Migration of data from old DELL laptops to new laptops ● Data swapping and wiping was done by using DELL migration tool ● Worked with Cummins staff to resolve different windows related issues
Desktop Support Engineer
Computacenter
2018-05 - 2018-06
● Worked with Nationwide to upgrade Lenovo desktop RAMs for preparation of OS upgrade ● Upgraded desktops to Windows 10 and provided O365 support ● Updated Antivirus and installed bespoke banking software via Active Directory Group Policy
IT TRAINEE
QA Consulting
2018-03 - 2018-04
Completed following short IT courses: ● Agile Scrum Methodologies, JAVA Programming, Oracle Database, Amazon Web Services ● Linux Administration, Windows Administration
IT Support Analyst
Vibrant Business Solutions
2017-04 - 2017-12
● Handled allocated tickets, daily tasks, and face to face support ● Created accounts in Active Directory, built devices from images, managed devices by using SCCM ● Email security by using Mimecast, managed virtual machines by using VMWare
Self Employed
Self Employed
2011-03 - 2017-03
● Selling computer and mobile products on market stall ● Accessories like chargers, casings, cables, mouse, keyboards etc
Internee Web Designer
Supplyant
2011-02 - 2011-03
● Updated and managed contents of different websites using WordPress, HTML, CSS ● Designed some web pages with HTML5, CSS3, JavaScript, JQuery, SQL, WordPress
