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(Mis à jour 2020-06-26)ERP Business Consultant (SAP)
Pavia, Province of Pavia, Italy
Natif Italian, Courant English, Débutant Spanish, Portuguese
- Business Consultant
- + 6 anni of ERP Consulting
- SAP
Compétences (22)
BUYING/PROCUREMENT
FINANCE
OPERATIONS
CUSTOMER RELATIONSHIP MANAGEMENT
ABAP
TOPO
INTEGRATION
INBOUND AND OUTBOUND
HELP DESK LEVEL 1
SAP
MICROSOFT OFFICE
PURCHASING
TECHNICAL DOCUMENTATION
MAPPING
CRM
ERP
DOCUMENTATION
RETAIL
Procurement
MS OFFICE
INTEGRATOR
HELP DESK
Expérience professionnelle
2018-09 - Actuel
- https://www.fedegari.com
Projects:
- Salesforce Sales cloud phase 2 integration with SAP
- Salesforce Service and Field service Cloud phase 1 integration with SAP
- Salesforce Service and Field service Cloud phase 2 integration with SAP
- Salesforce Service and Field service Cloud phase 3 integration with SAP
- Tableau BI and Reporting
- SAP AMS
2017-10 - 2018-08
Projects: Giorgio Armani S.p.A.
- Retail store rollout (Milan)
- Outlet store rollout (Milan)
- Wholesales Distribution (Milan) wave 1
- Wholesales Distribution (Milan) wave 2
Main tasks and responsibilities:
• Mapping of sales processes (orders fullfillment), logistics (inbound and outbound) and procurement inbpund
• Implementation Process
• Dispense ordinary assistance and requests for changes / developments of the system
• Create and provide the updating of technical documentation
• Plan and carry out user training
• Coordinate the resources of the team of Help Desk Level 1 and 2
• Tile key users of office and management in the development of internal processes consistent
with the maximum efficiency of the SAP SD system, with particular regard to "operations" (SD / MM modules) within the Sales and Logistics and Purchasing.
• Supervise and ensure the smooth operation of the complex for the exchange of data interfaces
between SAP and external systems, particularly with regard to logistics partners and the order
intake CRM system
• Coordinate with external SAP partner for the ordinary assistance and requests for changes / developments of the system
• Keep updated the technical documentation
• Maintain relationships with suppliers
• Organize the user training
2015-12 - 2017-09
2015-05 - 2015-11
www.mediolanum-farma.it
Projects: IMS CRM Salesforce Integration with SAP SD
(Milan)Main tasks and responsibilities:
• Coordinate with external SAP SD partner for the ordinary assistance and requests for changes
/ developments of the system
• Keep updated the technical documentation
• Maintain relationships with suppliers
• Organize the user training
2012-11 - 2015-04
www.aeonvis.com
Projects: Luxottica SpA
- Rayban e-commerce (Milan/Agordo/Sedico)
- Alain Mikli rollout (Milan/Paris)
- Singapore rollout (Milan/Singapore)
- Malaysia rollout (Milan/Kuala Lumpur).
Main tasks and responsibilities:
• Mapping of sales processes (orders fulfilment), logistics (inbound and outbound) and procurement
• Implementation Process
• Create and provide the updating of technical documentation
2011-05 - 2011-07
Main tasks and responsibilities:
• Supporting the technical office with rural related market data in report creation and policy design.
• writing reports
2010-04 - 2010-06
Parcours scolaire
2009-01 - 2013-01
2004-01 - 2009-01
1999-01 - 2004-01