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(Mis à jour 2020-08-13)Diplom Ingenieur
Rödermark, Deutschland
Natif German, Courant English
- 25 Jahre Erfahrung internationale Projektleitung
- 10 Jahre Erfahrung in Transformationen von Business Services in Data Center
- 10 Jahre Erfahrung in Geschäftsführung und Interimsmanagement
Compétences (63)
Telekom
Energieversorger
SIEMENS
PROJEKTPLAN
SERVICE CENTER
TRAINING
Hilfe
Local Server Rooms
PROJEKTLEITUNG
Geschäftsführung
PMO
Dienstleistung
Einarbeitung
DUE DILIGENCE
Umsatz
UMSETZUNG
Prüfen
Prozesse
Untersuchung
Change Management
Assessments
Steuerung
VORSCHLÄGE
IT Soution Architect
LAN
Kunden
Management
GOLIVE
Call Center
Telefonie
Transformation
Führung
KONZEPTION
Behörden
Planung
Data Center Architect
PRICING
UMSETZUNG
PROJEKTPLANUNG
AVAYA
Vertrieb
BUDGETS
Bewertung
BUDGET
Virtualisierung
Kosten
kaufmännisch
Unterstützung
CAD/CAE
CAE
RETAIL
CAD
SUN
SOLARIS
Drucker
HANDEL
Zeichnung
technisch
VOM
BROCADE
Pflege
Abschrift
UX
Expérience professionnelle
Project Manager / IT - Solution Architect
T-Systems
2018-02 - 2020-06
for german Government
- Commercial Change Request Management NdB for german Government
- Providing offer and solution for german Government change requests
High confidentiality and security verification, Details in person only
- Commercial Change Request Management NdB for german Government
- Providing offer and solution for german Government change requests
High confidentiality and security verification, Details in person only
Leading car parts producer
Bearing Point (Covestro)
2018-09 - 2019-02
Responsibilities
- Interims Manager of Demand Management of engineering application transition to T-System's data center
- Standardization of Demand requests and firewall request
- Review & maintain asset list for server transition
- Close colaboration with all stakeholders to achieve transformation goals
- Interims Manager of Demand Management of engineering application transition to T-System's data center
- Standardization of Demand requests and firewall request
- Review & maintain asset list for server transition
- Close colaboration with all stakeholders to achieve transformation goals
Lead BA GDC IT Architect
T-Systems
2016-01 - 2018-02
- Run and coordinate CMO service analysis
- Perform & coordinate onsite infrastructure & application assessments
- Develop High Level Design and Business application migration documents
- Develop High Level Design documents for local server rooms
- Run and coordinate proof of concepts eg. virtualization of engineering application (eg. AutoCad/Inventor)
- Prepare technical site migration documents & commercial order documents
- Develop backup concepts in local server rooms and to global data center
- Develop long term backup concept (20 years)
- Coordinate and perform Change Management for GDC and LSR application migration including firewall changes
- Coordinate and perform setup new locations
- Perform and manage GoLive of infrastructure services
- Handover to production & service
- Roll back and location shut down
- Perform & coordinate onsite infrastructure & application assessments
- Develop High Level Design and Business application migration documents
- Develop High Level Design documents for local server rooms
- Run and coordinate proof of concepts eg. virtualization of engineering application (eg. AutoCad/Inventor)
- Prepare technical site migration documents & commercial order documents
- Develop backup concepts in local server rooms and to global data center
- Develop long term backup concept (20 years)
- Coordinate and perform Change Management for GDC and LSR application migration including firewall changes
- Coordinate and perform setup new locations
- Perform and manage GoLive of infrastructure services
- Handover to production & service
- Roll back and location shut down
Project Manager/Senior Consultant (MITAG)
Thomas Cook AG
2014-05 - 2016-06
- Responsible for Telephony Service Transformation of the legacy telephony system to Avaya.
- Restructuring Project, recalculation and requesting Budget to finish the project.
- Plan and steer legacy to SIP Transformation (over MPLS and redundant session border controller infrastructure) with carrier and supplier
- Migration of all locations DSS1 / E1 lines to SIP and intelligent network,
- Exchange more than 3500 telephony devices in 4 countries.
- Providing of new call flows and skill based call routings in 10 European service centers (Thomas Cook and Condor).
- Stakeholder Management, frequent reporting to Steering Board
- Provider Management of Accenture, COLT, Lufthansa Systems, Vodafone, CCT
- Provide service documents for handover to operations
- Restructuring Project, recalculation and requesting Budget to finish the project.
- Plan and steer legacy to SIP Transformation (over MPLS and redundant session border controller infrastructure) with carrier and supplier
- Migration of all locations DSS1 / E1 lines to SIP and intelligent network,
- Exchange more than 3500 telephony devices in 4 countries.
- Providing of new call flows and skill based call routings in 10 European service centers (Thomas Cook and Condor).
- Stakeholder Management, frequent reporting to Steering Board
- Provider Management of Accenture, COLT, Lufthansa Systems, Vodafone, CCT
- Provide service documents for handover to operations
Project Manager/Senior Consultant
Call Center Antalya
2013-07 - 2014-05
(Call Center Antalya)
- Responsible for the setup of a new infrastructure of call center and service in Antalya
- Structuring Project, calculation and requesting Budget.
- Plan, design and GoLive MPLS-WAN connectivity, local LAN infrastructure, power, cooling and security
- Provider Management (Accenture, Lufthansa Systems, Colt, CCT, Vodafone, Turkish Telecom)
- GoLive with new call flows and skill-based routing for 35 CC agents.
- Close collaboration with all Stakeholder, frequent reporting to Steering Board
- Develop service documents, handover to operations
- Responsible for the setup of a new infrastructure of call center and service in Antalya
- Structuring Project, calculation and requesting Budget.
- Plan, design and GoLive MPLS-WAN connectivity, local LAN infrastructure, power, cooling and security
- Provider Management (Accenture, Lufthansa Systems, Colt, CCT, Vodafone, Turkish Telecom)
- GoLive with new call flows and skill-based routing for 35 CC agents.
- Close collaboration with all Stakeholder, frequent reporting to Steering Board
- Develop service documents, handover to operations
Project Manager/Senior Consultant
MANDare
2010-08 - 2013-03
(MAND are Project)
- Responsible for Business Service Transformation of information warehouse systems and HP Service Center into T-Systems data center
- Business Service Analysis Report, Technical Concept, Transformation Documents, GoLive and Ramp Down, Procurement, Delivery Order
- Responsible for Business Service Transformation of information warehouse systems and HP Service Center into T-Systems data center
- Business Service Analysis Report, Technical Concept, Transformation Documents, GoLive and Ramp Down, Procurement, Delivery Order
Project Manager/Senior Consultant
IT Consulting
2010-05 - 2010-07
(MAND are Project)
Validating of IT insourcing concept (technical, commercial and HR).
Validating of IT insourcing concept (technical, commercial and HR).
Project Manager/Senior Consultant (Elcano Project)
T-Systems (Elcano)
2010-02 - 2010-05
Cross function coordination 2nd Generation service transformation / outsourcing and roll out of front end systems and applications (Retail&Trader) of WestLB United Kingdom and international Sites.
Senior Solution Architect complex Deals / Presales int. Airlines
Lufthansa System AG
2007-11 - 2009-10
- Presales Project Management
- In/Outsourcing Airline Management Systems
- Lead Overall Solution Design (Apps and Infrastructure)
- Contract documents, Statement of Works, SLA and pricing models
- Transformation documents
- Presentation at board level
- Contract and services negotiation with customer
- Largest contract volume 10 Mio EUR (Austrian Airlines)
- In/Outsourcing Airline Management Systems
- Lead Overall Solution Design (Apps and Infrastructure)
- Contract documents, Statement of Works, SLA and pricing models
- Transformation documents
- Presentation at board level
- Contract and services negotiation with customer
- Largest contract volume 10 Mio EUR (Austrian Airlines)
TOM Team Lead
SIS
2007-06 - 2007-11
- FMO cross function Solution Design Country Lead UK and Austria
- Lead Solution Architect, transform current mode of IT operation (CMO) and infrastructure into target mode of operations (TMO) and infrastructure
- Consolidation IT Infrastructure and service transformation of IT service to other location worldwide (Service Desk Cork->Manila)
- Controlling and force of quality gates and processes during Solution Design.
- Transformation documents with ramp up and ramp down costs / time, project plan.
- Handover to Transformation team
- Lead Solution Architect, transform current mode of IT operation (CMO) and infrastructure into target mode of operations (TMO) and infrastructure
- Consolidation IT Infrastructure and service transformation of IT service to other location worldwide (Service Desk Cork->Manila)
- Controlling and force of quality gates and processes during Solution Design.
- Transformation documents with ramp up and ramp down costs / time, project plan.
- Handover to Transformation team
Senior Technical Project Lead
EnBW
2007-04 - 2007-06
Strategic consulting of New Workplace environment (Desktop, Handheld, Groupware, Office, Operating System, Virtual Desktop)
Interims Management Unit Manager Competence Center Server & Storage Operations
EON Information System GmbH
2005-09 - 2007-04
Leading Energy firm
Responsibilities
- Interims Management Unit Manager Competence Center Server & Storage Operations
- Unit reorganization, splitting in teams
- 55 direct reports
- 55.000 hours / year budgeted SLA contracted hours
- Budget planning, resource planning, management reporting
- 1500 Server, SAN, Backup Infrastructure operation
- Member of Change board
- Integration Application Systems in data center
- Moving SAP infrastructure from Solaris to AIX
- Project Management
- Inventory assessment and reorganization
- License management and reorganization
- Asset Lifecycle Management
- Procurement / Delivery Order / Budgeting
- Pool Stock Lifecycle Management
- SOX-Controls
Responsibilities
- Interims Management Unit Manager Competence Center Server & Storage Operations
- Unit reorganization, splitting in teams
- 55 direct reports
- 55.000 hours / year budgeted SLA contracted hours
- Budget planning, resource planning, management reporting
- 1500 Server, SAN, Backup Infrastructure operation
- Member of Change board
- Integration Application Systems in data center
- Moving SAP infrastructure from Solaris to AIX
- Project Management
- Inventory assessment and reorganization
- License management and reorganization
- Asset Lifecycle Management
- Procurement / Delivery Order / Budgeting
- Pool Stock Lifecycle Management
- SOX-Controls
Business Development
Deutsche Post AG
2004-02 - 2005-07
Leading logistic firm. Former German government owned PTT. After DHL acquisition DPAG Worldnet became No 1 in logistics.
Responsibilities:
- Business Development "Software as a Service" for non-Lufthansa Airlines
- Stakeholder Management
- Technical Project Management.
- Developing new process and architecture for billing and accounting.
- Technical prototyping of new architecture, Proof-of-Concept
- Evaluate System from three different supplier
- Collecting data for server move (large scale)
- Reporting and Documentation
Responsibilities:
- Business Development "Software as a Service" for non-Lufthansa Airlines
- Stakeholder Management
- Technical Project Management.
- Developing new process and architecture for billing and accounting.
- Technical prototyping of new architecture, Proof-of-Concept
- Evaluate System from three different supplier
- Collecting data for server move (large scale)
- Reporting and Documentation
Business development for Central Europe
MFormation Inc
2002-04 - 2003-10
Leading supplier of management software, with primary focus on Remote Device Management Solution for Smartphones, PDA/MDA, Blackberry and Sympian Phones.
Responsibilities:
- Business development for Central Europe
- Project Management
- Key account responsibility for T-Mobile. SwissCom
- Acquisition of new accounts Vodafone D2, E-Plus,
Mobilkom Austria, one, Orange Switzerland
Responsibilities:
- Business development for Central Europe
- Project Management
- Key account responsibility for T-Mobile. SwissCom
- Acquisition of new accounts Vodafone D2, E-Plus,
Mobilkom Austria, one, Orange Switzerland
Parcours scolaire
Ingenieur Elektrotechnik
2020-08 - 1985-06
Formations
Prince2
2008-03
Certified Netanalyst
Certified Netanalyst
2000-03