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(Mis à jour 2022-08-24)Customer service, Business Development
Stockholm, Sweden
Débutant Svenska, English, Hindi
- operations/Administrative and customer support services.
- ecialization in marketing, finance, and communication.
- business management professional
Compétences (15)
BUSINESS MANAGEMENT
OPERATIONS
CUSTOMER SUPPORT
BUSINESS DEVELOPMENT
MENTORING
FINANCIAL SERVICES
TEAM LEAD
LIFE INSURANCE
SALES CHANNELS
ANNUITIES
TEACHING
Microsoft Teams
SECRETARY
MS Teams
CUSTOMER SERVICE ORIENTED
Expérience professionnelle
1+ year experience of Business Development/Operations
ICICI PRUDENTIAL LIFE INSURANCE CO. LTD
2022-08 - 2022-08
Job responsibilities: Working full time with below responsibilities.
1). Branch Operations/ Administration ● Business administration and transformation, collaborate as team lead coordinating with client experience. Business development in insurance products/services.
● Handling branch operation support (Greater NOIDA Spoke) and contributed to branch ranking as #1 in customer satisfaction.
● Keep a high level of Customer support and Service experience and satisfaction.
● Customer dealing, (external and internal) and troubleshooting queries.
1+ year of Sales, Marketing and Digital communication with ANAND RATHI FINANCIAL SERVICES LTD, India
1). Branch Operations/ Administration ● Business administration and transformation, collaborate as team lead coordinating with client experience. Business development in insurance products/services.
● Handling branch operation support (Greater NOIDA Spoke) and contributed to branch ranking as #1 in customer satisfaction.
● Keep a high level of Customer support and Service experience and satisfaction.
● Customer dealing, (external and internal) and troubleshooting queries.
1+ year of Sales, Marketing and Digital communication with ANAND RATHI FINANCIAL SERVICES LTD, India
Assistant Unit Manager
Stock markets products and services
2022-08 - 2022-08
Job responsibilities - Mentoring and leading a highly experienced team of 6-8 people.
Implementing sales strategy, achievable targets and goals.
Collaborating and contributing to New sales channels.
Implementing and taking further new Marketing strategies & digital communication goals.
Implementing sales strategy, achievable targets and goals.
Collaborating and contributing to New sales channels.
Implementing and taking further new Marketing strategies & digital communication goals.
Marwadi Shares & Finance Limited
2022-08 - 2022-08
The topic of Study: "Brief study of Financial Products of Marwadi Shares & Finance limited (MSFL) & Public Perception about Investment in Share Market" Knowledge Gained: Stockbroking, Operations & investment patterns
VOLUNTEER and SOCIAL FREELANCE ACTIVITIES
Non-Profit Organization
2019-01 - 2021-01
2019-2021 Key Responsibilities ● Responsible for overall event management from planning to execution.
● Coordinating, guiding, and supporting the members for cultural events with all the ideas and motivation.
● Coordinating, guiding, and supporting the members for cultural events with all the ideas and motivation.
"Mother Tongue Trainer" at HSS Lund
Non-Profit Organization
2019-01 - 2021-01
Finding creative and interactive ways of teaching Hindi language to the kids of age group (6 to 15) PROFESSIONAL AND MANAGEMENT SKILLS ● Very good understanding of Swedish and English communication (written, reading, and speaking).
● Collaborative, Motivated and Team person with alltime learning attitude.
● Good working knowledge of Microsoft Office package and Outlook, MS Teams, ● Customer service oriented, Enthusiastic Attitude, Outgoing personality, punctuality ● Critical thinker and open minded with Problem Solving humble attitude.
● Hands-on experience in diverse Life insurance products & services, Stockbroking financial services, systems, and operations.
● Collaborative, Motivated and Team person with alltime learning attitude.
● Good working knowledge of Microsoft Office package and Outlook, MS Teams, ● Customer service oriented, Enthusiastic Attitude, Outgoing personality, punctuality ● Critical thinker and open minded with Problem Solving humble attitude.
● Hands-on experience in diverse Life insurance products & services, Stockbroking financial services, systems, and operations.
Parcours scolaire
Bachelor of Science
Maharshi Dayanand Saraswati (MDS) University
2022-08 - 2006-01
Board of Secondary Education
Board of Secondary Education
2022-08 - 2003-01
Secondary School Examination
Board of Secondary Education
2022-08 - 2000-01