Updated: 2023-09-12

Technical Desktop Support

Chicago

  • Julkaistu 4 vuotta sitten
  • Englanti
  • Aloitus: Asap

Assignment Details

Key Responsibilities

  • Resolves customer questions and issues over the telephone in the areas of system configuration, product functionality and general usage.
  • First call resolution preferred
  • Maintain contact with customers as necessary on ongoing issues
  • Escalates issues as appropriate to other support areas
  • Maintains relationships between the company and customers during each interaction, and supports client interests and goals.
  • Meets or exceeds all individual and team production and performance expectations.
  • Participates in projects and supports company initiatives as required.
  • Customer technical support experience, call center preferred but not required
  • Strong communication skills and telephone etiquette
  • Strong business/technical oral and written skills
  • Must work well independently or in a team environment
  • Working knowledge of Microsoft Office, particularly Excel
  • Working knowledge of Oracle or SQL
  • Proficient with entire Microsoft Office suite
  • Bachelor’s degree in a computer technology field

Required

  • Customer technical support experience, call center preferred but not required
  • Strong communication skills and telephone etiquette
  • Strong business/technical oral and written skills
  • Must work well independently or in a team environment
  • Working knowledge of Microsoft Office, particularly Excel
  • Working knowledge of Oracle or SQL
  • Proficient with entire Microsoft Office suite
  • Bachelor’s degree in a computer technology field

Overview

Sijainti Chicago
Työtaakka 40 Tuntia/viikko , 100% paikan päällä
Aloitus Asap
Lopetus Avoin
Vaadittu kielitaito Englanti
Vaaditut taidot Microsoft, Oracle, SQL, Technical, support

Toimeksianto suljettu

Tämä toimeksianto on suljettu 2020-04-09:sta alkaen, eikä siihen enää oteta vastaan hakijoita. Luo tili, jotta saat ensimmäisenä tietää, kun samankaltaisia tai muita sinulle sopivia toimeksiantoja julkaistaan Onsiterissa.

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