Senior Business Analyst - Insurance Company

The Role

We have a vacancy for a Senior Business Analyst on a 2 Year Fixed Term Contract to work within the Project Management / BA Team, which is the key client-facing interface between business and IT. The BA team has responsibility for the analysis of new applications as well as enhancements to and support of existing systems and business processes.

The successful candidate will be responsible for:

• Facilitating workshops: Leads workshops with key stakeholders, including Senior Management, to gather requirements and/or improve business processes.
• Business Requirements Development: Develops/evaluates business requirements and understands system/business to redefine business process when necessary. Leads the requirements gathering of assignments on medium / large scale projects.
• Technical Requirements Development: Assists with / supports the solution design phase of all assigned projects. Works closely with both internal and outsourced developers. Serves as a liaison between the business and the developers
• Stakeholder management and team player: Builds excellent rapport with all stakeholders and own peers. Resolves conflict and removes barriers to ensure successful resolution of issues.
• Change Management: Prepares the business through business readiness initiatives, including liaising with our company trainer if needed
• Business Knowledge & Communications: Develops relationships with customers and vendors by being proactive, displaying a thorough understanding of the business, and providing timely and accurate information through written and oral communication or formal presentations.
• Best Practices: Identifies and recommends best practices to be used; brings practical experience into the team
• Coaching & Mentoring: Serves as a mentor and coach for less senior Business Analysts in the organization.

The Person

ILH are looking for a self-starter with strong potential who will quickly become productive in our dynamic environment and has the people skills to perform the customer-facing aspects to the role. We want someone who is curious and has a desire to learn, to gain an understanding of our business and use that to effect positive change. This is a great opportunity to be part of a driven team and to work directly with business users and developers in a growing organisation. 

Suitable candidates will have:

• At least 5 years working as a BA with a high degree of experience writing both business and functional specifications;
• Sound knowledge and experience of the software development lifecycle;
• Knowledge of test management and testing;
• Excellent interpersonal and communication skills, both written and verbal, with particular attention to detail;
• Strong analytical and problem solving skills;
• Ability to absorb information and get up to speed quickly with business processes and systems;
• An inquisitive nature to query other team members on specific technical or business issues;
• High levels of initiative, dependability, flexibility, enthusiasm, supportiveness, involvement, openness, and clarity.

Suitable candidate will preferably have:

• A third level honours qualification, ideally 2.1 degree or higher.
• A good understanding of the principles of software architecture is preferable but not essential
• Certified BA qualification

The Competencies:

• Leadership
• Planning & Organising
• Innovation & Change
• Communication & Influencing
• Problem Solving & Decision Making