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(Päivitetty 2020-03-17)IT Consultant
Northbrook, IL, USA
Äidinkieli Tagalog, English
- have actual experience in production migration to Office 365
- more than 5 years experience in Enterprise MSP IT SUpport environment
- more than 15 years experience in Microsoft Server Technologies
Taidot (32)
VMware
CLIENTS
CUSTOMER SERVICE
WORKSTATIONS
Experience
AP
IT Support
AD
ASSOCIATE
NETWORKING
WINDOWS SERVER 2003
ONBOARDING
Hardware
WINDOWS SERVER 2008
ASSET MANAGEMENT
BILLING
SharePoint
Application Support
support
PBX
VPN
Virtualization
DNS
SECURITY
TCP/IP
MICROSOFT VISUAL BASIC .NET
RETAIL SALES
MICROSOFT VISUAL BASIC
NETWORK SECURITY
Visual Basic .NET
INTEGRATOR
INTEGRATION
Työkokemus
Senior IT Support Technician (SAP)
Insight Enterprises
2015-07 - 2020-01
• Administrator for the Chicago SAP Office (Network, Unified Communication,
• Provide local and remote support for Desktop Clients. Hardware and Productivity Applications.
• Develop support methods for new technology adaptation (Citrix remote desktop, vmWare, Office 365, Sharepoint, Skype for Business, MS Teams etc.
• OS Deployment for Windows, Mac and Linux Clients
• Providing support with Operational Technology (Forescout, MacAfee, Aruba AP, NAC, SCCM, JAMF, RSA, Big-Edge Client, Citrix virtual Desktop, vmware)
• Mobile Device Enrollment and Management (JAMF)
• New Hire IT Onboarding
• Meeting Room Support and setup of UC equipment
• Local support for Network
• IT Equipment Asset Management
• User Access Management
• Application support
• Collaboration tools MS Sharepoint, MS Onedrive, MS Teams,
Supported Applications and Tools
• SAP Logon Client
• Office 365 products
• VPN Client Big-IP Edge
• Network Security (Aruba Controller, Forescout NAC, NGIA, Direct Access)
• Secure ID Token Deployment RSA
• VMware Client for Mac and Windows host
• Citrix Virtual Desktop
• Support for virtual machines (local machines and private cloud AWS)
Unified Communication Tools
• Asterisk PBX Server then migrated to Skype for Business
• Microsoft Teams
• Adobe Connect
• Webex
• Polycom Roundtable
Project/Rollouts participated
• Skype for Business Migration (UC Products, Surface Hub, Polycom Rountable,
• NextGen Internet eventually sunsetting the legacy proxy servers.
• Migration for Acquired organizations
Admin Tools and Platforms
• Software Center Configuration Manager
• JAMF for MacOS Devices and iOS Devices Management
• Workspace One for Android Devices Management
• IT Direct Ticketing System
• Sharepoint Admin page
• IT LinkCenter
• Powershell
• Microsoft Intune
• Provide local and remote support for Desktop Clients. Hardware and Productivity Applications.
• Develop support methods for new technology adaptation (Citrix remote desktop, vmWare, Office 365, Sharepoint, Skype for Business, MS Teams etc.
• OS Deployment for Windows, Mac and Linux Clients
• Providing support with Operational Technology (Forescout, MacAfee, Aruba AP, NAC, SCCM, JAMF, RSA, Big-Edge Client, Citrix virtual Desktop, vmware)
• Mobile Device Enrollment and Management (JAMF)
• New Hire IT Onboarding
• Meeting Room Support and setup of UC equipment
• Local support for Network
• IT Equipment Asset Management
• User Access Management
• Application support
• Collaboration tools MS Sharepoint, MS Onedrive, MS Teams,
Supported Applications and Tools
• SAP Logon Client
• Office 365 products
• VPN Client Big-IP Edge
• Network Security (Aruba Controller, Forescout NAC, NGIA, Direct Access)
• Secure ID Token Deployment RSA
• VMware Client for Mac and Windows host
• Citrix Virtual Desktop
• Support for virtual machines (local machines and private cloud AWS)
Unified Communication Tools
• Asterisk PBX Server then migrated to Skype for Business
• Microsoft Teams
• Adobe Connect
• Webex
• Polycom Roundtable
Project/Rollouts participated
• Skype for Business Migration (UC Products, Surface Hub, Polycom Rountable,
• NextGen Internet eventually sunsetting the legacy proxy servers.
• Migration for Acquired organizations
Admin Tools and Platforms
• Software Center Configuration Manager
• JAMF for MacOS Devices and iOS Devices Management
• Workspace One for Android Devices Management
• IT Direct Ticketing System
• Sharepoint Admin page
• IT LinkCenter
• Powershell
• Microsoft Intune
Freelance IT Consultant
First Choice Home Health Services
2008-04 - 2014-03
* Setup and Configured their entire Computer Network, Servers, Workstations, Network Printers, VPN, Routers and Firewall
* Setup MS Server 2008 as their production server for AD Domain Controller, DNS Server, and Sharepoint Server.
* Application support for their Electronic Health Record Software (Visitrack) and also has their Billing Module.
* Deployed Sharepoint for their organization.
* Support for Toshiba Strata PBX
Customer: Optimum Health Services, Inc Chicago, IL
* Setup MS Server 2008 as their production server for AD Domain Controller, DNS Server, and Sharepoint Server.
* Application support for their Electronic Health Record Software (Visitrack) and also has their Billing Module.
* Deployed Sharepoint for their organization.
* Support for Toshiba Strata PBX
Customer: Optimum Health Services, Inc Chicago, IL
Koulutus
Bachelor of Science in Psychology
Informatics Institute Metro Manila
1998-01 - 1999-01
Bachelor of Science in Psychology
Silliman University Dumaguete City
1992-01 - 1997-01
Sertifikaatit
Microsoft Certified
Microsoft Certified Professional
Microsoft Certified IT Professional
Certified IT Professional
MCITP
Microsoft Certified Technology Specialist
Certified Technology Specialist
Certified Technology
More than ten years of experience in Microsoft Server and Desktop Technologies Microsoft Certified in Microsoft Server Administrator Technology, Active Directory Configuration, Server 2008 Network Infrastructure Configuration
Microsoft Certified Solutions Associate