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(Päivitetty 2023-12-07)Digital leader
Göteborg, Sverige
Aloittelija Chinese, English
Taidot (25)
PROTOTYPING
Google Analytics
TEAM LEAD
SEQUENCING
ServiceNow
Project Documentation
Scrum
TIME MANAGEMENT
STEERING
PRINCE2
IT Project Management
Microsoft Teams
ITIL
PCS
PROBLEM-SOLVING
Procurement
Recruitment
IT Infrastructure Library
ORDERING
Change Management
COLLECTION
BEST PRACTICES
PRICING
GxP
IT Project Manager
Yhteenveto
I'm a driven person with experience as Product Owner, Business Analyst, Scrum Master,
IT Project Manager and Service Delivery Manager. My agile mindset, combined with my
communication skills and cross-functional understanding of both technology and
business processes allow me to thrive in large organizations. I'm certified in SAFe 5.0 and PRINCE2.
Työkokemus
Product Owner
2022-08 - Nykyhetki
responsible for the Connect product developed by two product teams. Connect extracts data from our clients' recruitment systems, creates static and dynamic social media ads, and optimizes them using machine learning - entirely automatically. In this 360-role, these are the key activities I engage in: ● Establish, own, and consistently communicate product strategy, roadmap, and backlog internally and externally.
● Drive continuous discovery by constantly monitoring trends, identifying and defining problems, conceptual problem-solving, prioritizing the most value-added solutions, and iteratively driving their development while ensuring their effective adoption.
● Closely related to the above point: defining requirements of all kinds.
● Facilitate dialogue among developers with diverse skills (back-end, front-end, designers, and data engineers) and less technically inclined individuals (both internal colleagues and clients).
● Analyze product usage qualitatively through interviews and shadowing, and quantitatively using Google Analytics 4 and Plausible.
● Drive continuous discovery by constantly monitoring trends, identifying and defining problems, conceptual problem-solving, prioritizing the most value-added solutions, and iteratively driving their development while ensuring their effective adoption.
● Closely related to the above point: defining requirements of all kinds.
● Facilitate dialogue among developers with diverse skills (back-end, front-end, designers, and data engineers) and less technically inclined individuals (both internal colleagues and clients).
● Analyze product usage qualitatively through interviews and shadowing, and quantitatively using Google Analytics 4 and Plausible.
Parental Leave
2021-12 - 2022-08
Project Manager and Business Analyst
AstraZeneca
2021-06 - 2021-12
I managed a late science project that delivered a genetic sequencing solution for the Chinese market. The purpose of the solution is to analyze cancer patients' genome set to identify individuals who will respond well to the drug being tested. As there were plenty of technical uncertainties, I ran the project using agile principles in order to allow the team to explore their way forward in a controlled manner. The project was executed according to GxP principles in a regulated environment. As the project members were in China, India, Spain and the UK, the project was managed remote. My main responsibilities were: ● Leading the activities relate to design, development and implementation of the IT infrastructure (based on Amazon Web Services) and the in-house developed application SeqAuto ● Requirement gathering and analysis, both from a user-perspective and legal perspective as China's laws for human genome resources are extremely strict and place high demands on the IT cyber security ● Budget management, both in terms of manpower and technology costs ● Project documentation.
Business Analyst and Scrum Master
Volvo Cars
2018-10 - 2021-06
As a BA/ScM, I worked on agile requirement management and service design for digital services in a global environment, navigating complex requirements due to diverse cultures and local regulations. I participated in rollouts of services impacting 40,000+ employees. Primary tasks included: ● Workshop Facilitation: Led workshops with business stakeholders, documented requirements as user stories, breaking them down into clear acceptance criteria, actively collaborating with team members ● Process Mapping: Used Visio and Miro for process mapping in the implementation and automation of service processes in ServiceNow, utilizing RPA tools such as BluePrism and Power Automate. Major achievements: o Fully automated process for device and account ordering o Fully automated recruitment bonus payout process using RPA for validity checks and subsequent payouts.
● Test Management: Led and documented testing processes to ensure service quality.
● Compliance: Ensured digital processes complied with local regulations concerning personal data collection.
● Prototyping and Technical Solutions: Created interactive prototypes and proposed technical solutions.
● User Behavior Analysis: Analyzed user behaviors qualitatively (user shadowing and interviews) and quantitatively (broad user patterns).
● Digital tool evaluation: Analyzed and evaluated digital tools for procurement.
● Owned and led all scrum ceremonies, developed the team's self-organizing abilities and onboarded new members.
● Test Management: Led and documented testing processes to ensure service quality.
● Compliance: Ensured digital processes complied with local regulations concerning personal data collection.
● Prototyping and Technical Solutions: Created interactive prototypes and proposed technical solutions.
● User Behavior Analysis: Analyzed user behaviors qualitatively (user shadowing and interviews) and quantitatively (broad user patterns).
● Digital tool evaluation: Analyzed and evaluated digital tools for procurement.
● Owned and led all scrum ceremonies, developed the team's self-organizing abilities and onboarded new members.
Project Manager
SOKTAK AB
2017-11 - 2018-09
for Kungälvs kommun and Lilla Edets kommun To further digitize the learning platform and streamline the delivery of PCs, ChromeBooks and iPads to teachers and students, I lead the work to design and implement a new technical platform based on Microsoft Intune. As very few schools in the world had implemented Intune, the project had to be managed in an agile way to ensure a quick pivot was possible in case the new technology was found not to be desirable. I was responsible for ● Requirement gathering through workshops and interviews ● Communication and negotiation with decisions-makers with conflicting interests ● Strategic dialogue with IT architects and CIOs ● Driving the technical implementation and managing the Product Backlogs for the Client and Infrastructure Teams.
● Coordination of continuous testing ● Creation of the service "School PC", including establishing a product description, a pricing model and an SLA.
● Coordination of continuous testing ● Creation of the service "School PC", including establishing a product description, a pricing model and an SLA.
Service Delivery Manager
SOLTAK AB
2017-01 - 2018-09
As a Service Delivery Manager I had the operational responsibility for the lifecycle management of PC, ChromeBooks and iPads for 6000+ users. The role included Problem Management and Change Management where he worked closely with the Product Owners to prioritize their backlogs based on the customers' needs.
Pilot Study
Södra Bohusläns Räddningstjänstförbund
2017-11 - 2018-03
I researched and summarized the organization's need for an internal collaboration platform. Microsoft Teams, SharePoint and Facebook Workspace were investigated and presented.
IT Project Manager
SOLTAK AB
2016-06 - 2017-02
As an IT Project Manager, I managed both internal and external IT projects. Among other things, he implemented: ● An intranet solution, based on SharePoint. This included requirement analysis, technical implementation, establishing policy and steering documents, education of the users.
● A time management system ● A Change Management tool for the IT department, based on ITIL best practices.
● A time management system ● A Change Management tool for the IT department, based on ITIL best practices.
Coach and Recruiter
Ibility, Gothenburg
2014-01 - 2016-01
I coached individuals in their career advancements and worked as a consulting recruiter.
Team Lead
The Public Interest Research Group
2012-01 - 2013-01
and Boston, Massachusetts I lead several democracy projects that involved young people across the US. As a team manager he recruited and trained teams and held workshops and lectures
Koulutus
Master
Gothenburg University
2023-12 - 2016-01
Holy Names University Men's Soccer
Holy Names University Men's Soccer
2007-01 - 2012-01
Bachelor
Holy Names University
2007-01 - 2011-01
Sertifikaatit
Effective Requirement Analysis
PRINCE 2 Practitioner
PRINCE 2 Foundation
SAFe 5.0 Agilist