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(Actualizado 2022-11-25.)Senior Product Designer
Malmö, Sweden
Nativo Svenska, Fluido English
- Generalist with a broad knowledge
- With a business and customer focus
- Mobile first
Habilidades (22)
Sketch app
Zeplin
WIREFRAMES
CUSTOMER SERVICE
Android
CUSTOMER SUPPORT
CUSTOMER SERVICE ORIENTED
USER EXPERIENCE DESIGN
DIGITAL DESIGN
IPHONE
UX
iOS
PRODUCT DESIGNER
PROTOTYPING
VISUAL DESIGN
USER INTERFACE
PRESENTATION SKILLS
QA
PROPOSALS
RETAIL SALES
WINDOWS PHONE
Recruitment
Resumen
My name is Johan Jonsson and I'm a senior Product designer with a visual design background and started working with mobile design pre-iPhone and thus have more than fifteen years of experience. I'm a holistic designer who wants to build the right things from a business and customer perspective and build things right when it comes to processes, iterations, prototyping, and user testing.
Experiencia profesional
2005-03 - Presente
2020-11 - 2022-08
Senior UX designer - Consultant IKEA Nov 2020 - Aug 2022 (1 year 10 months) Designing a Contact Us routing solution where IKEA wanted users to help themselves, especially on more simple issues. This would free up time for co-workers to help out on more complex issues. Only if needed IKEA could inform users how to contact IKEA. This would in the end create more happy customers.
2019-11 - 2020-11
2019-04 - 2019-11
2018-01 - 2019-03
Digital Designer ustwo
2013-02 - 2018-01
at ustwo Nordics, I was part of a large team of designers and developers working with HM Android and iOS apps, tablet web and smart web. For more than a year I was part of three designers from ustwo that worked with the new app and ticket payment system for Skånetrafiken, south Sweden's public transport company. During spring I also worked with Inditex, one the world's largest fashion retailers redesigning the recruitment process in a service design project.
As part of the role, I did take part in numerous pitches and proposals including client presentations.
2015-10 - 2016-12
The team is located at Malmö Central station, close to the travellers that will use the app. That meant we had plenty of opportunities to do user tests and to constantly test our designs.
2008-05 - 2012-12
Before creating a great graphic user interface I spend a lot of time understanding the customer needs and then a great deal of time doing wireframes and fully functional mock-ups.
Working for clients such as EF, TeliaSonera, Telenor, Semper, Coop Mega, Volvo and Carlsberg.
2007-09 - 2008-03
Formación académica
2022-10 - 2022-12
1995-01 - 1998-01
1997-01 - 1997-01