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(Actualizado 2021-03-05.)Senior Digital Project Manager
Barcelona, Spain
Nativo Greek, Modern, English, Principiante Spanish, Principiante French
- Areas of expertise: Localisation, Advertising, Digital and Creative
- Certified Scrum Master
- +10 years of experience in Project Management
Habilidades (20)
PROJECT MANAGER
COST ESTIMATES
COLLABORATION SYSTEMS
PROJECT LIFECYCLE
ONBOARDING
ASSET MANAGEMENT
DOCUMENTATION
COACHING
Scrum
MICROSOFT OFFICE
BILINGUAL
DSM
BEST PRACTICES
BUDGETS
LEAD GENERATION
ACCOUNT MANAGER
METRICS
SEARCH ENGINE OPTIMIZATION
Marketing
PROTOTYPE
Experiencia profesional
Senior Digital Project Manager
Iris Worldwide
2021-01 - 2021-02
Supported the digital team in the maintenance and update of the global master website for BSH, including release planning in implementation sprints for the February release. Worked alongside the UX / UI, Digital Design, Content Management and Frontend Development teams. The result was a timely and smooth release to 40 countries praised by global and local clients.
• Copywriter and editor for CRM landing pages, campaign, events pages, new product pages and product updates for the Siemens account.
• Briefed the design team and content management teams for implementation of content on the proprietary client CMS.
• Managed the content approval process with the global client teams.
• Worked with the strategy and design team for the implementation of new campaign templates, modules and a new chatbot design.
• Release planning and content maintenance of the global master website.
• Co-authored a digital content guide with the Senior Account Manager.
• Suggested and created new project and content briefing templates to streamline the process.
• Held weekly client meetings and regular status updates.
• Resource planning and forecasting.
• Updated internal and client Confluence pages, managed tickets on Jira and wrote release notes.
• Copywriter and editor for CRM landing pages, campaign, events pages, new product pages and product updates for the Siemens account.
• Briefed the design team and content management teams for implementation of content on the proprietary client CMS.
• Managed the content approval process with the global client teams.
• Worked with the strategy and design team for the implementation of new campaign templates, modules and a new chatbot design.
• Release planning and content maintenance of the global master website.
• Co-authored a digital content guide with the Senior Account Manager.
• Suggested and created new project and content briefing templates to streamline the process.
• Held weekly client meetings and regular status updates.
• Resource planning and forecasting.
• Updated internal and client Confluence pages, managed tickets on Jira and wrote release notes.
Creative Copywriter
Vime Digital
2020-07 - 2021-01
Copywriter for the Content Marketing and Outreach Department writing articles in various magazines and newspapers in order to improve client visibility.
Project Management Consultant
Here Technologies
2018-09 - 2020-03
Freelance lead project manager for the digital content department. Part of a cross-functional programme comprising seven teams (Developer Relations, Product Marketing and Management, Marketing Operations, Events, Brand Development, Legal) based in different time-zones. Reported to the Head of Digital Content.
● Led the content creation stream for a high-profile project - the here.com re-design and migration from Drupal 7 to Drupal 8 through all phases from initiation to planning, execution, monitoring, resource allocation, delivery and performance analysis through Adobe Analytics and Tableau apps. Ensured the timely and successful delivery of the migration (100+ pages) with a lead time of less than three months.
● Remotely managed a team of copywriters, content editors, strategists, designers and photographers and built strong trusting relationships with multiple stakeholders from multiple levels, with different cultural backgrounds across various countries.
● Built strong business relationships that led to the decision of extending initial three-month contract to ongoing contract and requested me to lead further implementations on high visibility projects such as Harmony, Lead generation optimization of here.com, campaign launches and an Agile blueprint project.
● Managed the creation of landing pages for new product releases on both here.com and developer.here.com, as well as events pages working on multiple projects concurrently, through their entire life-cycle and juggling shared resources across projects to meet different stakeholder priorities.
● Coached team members and implemented Scrum methodology in content development and delivery. Delivered content based on two-week sprints, organised daily stand-ups, planning, backlog refinement and retrospective meetings to increase velocity and launch web pages on time with the highest possible quality.
● Suggested and implemented UX, tone of voice and SEO improvements working with relevant professionals and freelancers.
● Handled content updates through Drupal 8.
● Developed a set of new internal procedures and workflows based on project types, in order to adhere to the best project management standards, reduce turnaround and increase quality. Created and maintained comprehensive project, training and onboarding documentation.
● Improved the relationship between the Content Studio, the Marketing Operations and Developer Relations team, successfully resolving team conflicts, managing stakeholder expectations through RACIs, timelines, regular status meetings and presentations.
● Issue/risk/change management: managed internal and external stakeholders effectively through project changes, reported and escalated when it was required.
● Led the content creation stream for a high-profile project - the here.com re-design and migration from Drupal 7 to Drupal 8 through all phases from initiation to planning, execution, monitoring, resource allocation, delivery and performance analysis through Adobe Analytics and Tableau apps. Ensured the timely and successful delivery of the migration (100+ pages) with a lead time of less than three months.
● Remotely managed a team of copywriters, content editors, strategists, designers and photographers and built strong trusting relationships with multiple stakeholders from multiple levels, with different cultural backgrounds across various countries.
● Built strong business relationships that led to the decision of extending initial three-month contract to ongoing contract and requested me to lead further implementations on high visibility projects such as Harmony, Lead generation optimization of here.com, campaign launches and an Agile blueprint project.
● Managed the creation of landing pages for new product releases on both here.com and developer.here.com, as well as events pages working on multiple projects concurrently, through their entire life-cycle and juggling shared resources across projects to meet different stakeholder priorities.
● Coached team members and implemented Scrum methodology in content development and delivery. Delivered content based on two-week sprints, organised daily stand-ups, planning, backlog refinement and retrospective meetings to increase velocity and launch web pages on time with the highest possible quality.
● Suggested and implemented UX, tone of voice and SEO improvements working with relevant professionals and freelancers.
● Handled content updates through Drupal 8.
● Developed a set of new internal procedures and workflows based on project types, in order to adhere to the best project management standards, reduce turnaround and increase quality. Created and maintained comprehensive project, training and onboarding documentation.
● Improved the relationship between the Content Studio, the Marketing Operations and Developer Relations team, successfully resolving team conflicts, managing stakeholder expectations through RACIs, timelines, regular status meetings and presentations.
● Issue/risk/change management: managed internal and external stakeholders effectively through project changes, reported and escalated when it was required.
Senior Digital Project Manager
Williams Lea Tag
2015-11 - 2018-08
Digital project lead for the Accenture on-site creative studio. Managed a team of UX/UI designers, front-end and back-end developers shaping and building the digital team and delivering innovative solutions (interactive presentations, rapid prototyping, AR and VR projects) for Accenture and their clients. Assisted the Account Director in growing the team from 9 to 25 team members within two years.
● Supported all areas of the business by overseeing timelines, budgets and delivery across motion graphics, print, marketing and digital.
● Managed medium to large-scale web-builds through the entire project lifecycle from concept, analysis, design, content creation, development, UAT and delivery.
● Client liaison, presenting project scopes, cost estimates, timelines and project specifications.
● Introduced Agile concepts such as daily stand-ups, iterative development, estimations, adaptive planning, sprints and retrospective meetings.
● Introduced tools and trained team in best practices (Jira, Trello, Git, Confluence).
● Led bi-weekly finance and daily project reviews with all PMs, effectively monitoring progress and profitability, identifying risks and implementing mitigation strategies to ensure projects were delivered on time and on budget.
● Assisted the Account Director with weekly reports, case studies and metrics.
● Worked with C-Level stakeholders on a global scale.
● In charge of internal resourcing, time tracking, managing freelancer timesheets and responsible for cost reconciliation.
● Ensured all deliverables conformed to brand guidelines and closely monitored the quality of all assets before release. Worked closely with the Accenture marketing and global brand teams to understand the challenges and commercial positioning in the market.
● Supported all areas of the business by overseeing timelines, budgets and delivery across motion graphics, print, marketing and digital.
● Managed medium to large-scale web-builds through the entire project lifecycle from concept, analysis, design, content creation, development, UAT and delivery.
● Client liaison, presenting project scopes, cost estimates, timelines and project specifications.
● Introduced Agile concepts such as daily stand-ups, iterative development, estimations, adaptive planning, sprints and retrospective meetings.
● Introduced tools and trained team in best practices (Jira, Trello, Git, Confluence).
● Led bi-weekly finance and daily project reviews with all PMs, effectively monitoring progress and profitability, identifying risks and implementing mitigation strategies to ensure projects were delivered on time and on budget.
● Assisted the Account Director with weekly reports, case studies and metrics.
● Worked with C-Level stakeholders on a global scale.
● In charge of internal resourcing, time tracking, managing freelancer timesheets and responsible for cost reconciliation.
● Ensured all deliverables conformed to brand guidelines and closely monitored the quality of all assets before release. Worked closely with the Accenture marketing and global brand teams to understand the challenges and commercial positioning in the market.
Senior Project Manager
Freedman International
2014-02 - 2015-10
Managed the international production and delivery of advertising campaigns for EA and Fitbit across the APAC, EMEA, NA and UAE regions, from classic and rich media display to HTML5 banners and programmatic assets. In charge of TV and Cinema advert localisation, post-production, clearance (Clearcast, ARPP, CAD, ZAW) and trafficking (Mediacom, DigitasLBI, Havas).
● Main client interface on all projects, clarifying strategic requirements, explaining complex ideas, technical and creative processes.
● Campaign planning, production and delivery including post-mortems and new technology implementation.
● Part of a distributed team in London and San Francisco.
● Worked closely with Sony and MSFT for 3rd party approvals. Collaborated with creative agencies such as W+K, FCB, Heat and Argonaut from the conception phase through to delivery.
● Line managed three project managers, coaching, motivating and upskilling them.
● Main client interface on all projects, clarifying strategic requirements, explaining complex ideas, technical and creative processes.
● Campaign planning, production and delivery including post-mortems and new technology implementation.
● Part of a distributed team in London and San Francisco.
● Worked closely with Sony and MSFT for 3rd party approvals. Collaborated with creative agencies such as W+K, FCB, Heat and Argonaut from the conception phase through to delivery.
● Line managed three project managers, coaching, motivating and upskilling them.
Senior Project Manager
2013-12 - 2014-02
Managed the localisation programme of Google for 30+ markets working with a distributed team in London and San Francisco.
● Briefed and on-boarded technical writers and editors, wrote technical documentation, monitored costs and timescales.
● In charge of troubleshooting, working closely with the technical teams and the client to ensure timely delivery of all Google content and to the highest possible quality.
● Briefed and on-boarded technical writers and editors, wrote technical documentation, monitored costs and timescales.
● In charge of troubleshooting, working closely with the technical teams and the client to ensure timely delivery of all Google content and to the highest possible quality.
Senior Project Manager
Textappeal
2010-09 - 2013-11
Led a team of four project managers on key accounts such as Nikon and Vertu, as well as the localisation for advertising campaigns in more than 35 countries across print, digital and online. Researched new translation technologies and implemented new CAT tools (XTM) to increase translation quality and productivity.
● Stakeholder management and client relationship building.
● Trained copywriters, translators and editors/proof-readers worldwide.
● Implemented project efficiencies, reducing delivery time of content from one month to two weeks or less.
● Conducted market research projects, cross cultural analysis and cultural insights for brands such as Barclays Wealth, Hilton and Swarovski.
● Assisted the CEO with presentations and talks on transcreation and cross-cultural analysis at the Imperial College, Westminster University and UCL.
● Stakeholder management and client relationship building.
● Trained copywriters, translators and editors/proof-readers worldwide.
● Implemented project efficiencies, reducing delivery time of content from one month to two weeks or less.
● Conducted market research projects, cross cultural analysis and cultural insights for brands such as Barclays Wealth, Hilton and Swarovski.
● Assisted the CEO with presentations and talks on transcreation and cross-cultural analysis at the Imperial College, Westminster University and UCL.
Formación académica
BA in Greek Philology
National and Kapodistrian University of Athens
2024-05 - 2024-05
MA in Translation
The University of Surrey
2009-09 - 2010-09
Diploma in Translation
2008-09 - 2009-06
Certificaciones
Certified Scrum Master
Excellence in Account Management, MAA with Distinction
Clearcast Training