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(Actualizado 2023-02-20.)Salesforce Consultant
Kraków, Poland
Principiante French, Polish, English, Arabic
- Business analysis
- Salesforce Agile project Management
- 15 Years software development
Habilidades (24)
Kanban
SalesForce Service Cloud
HEALTHCARE
BUDGET
BUSINESS REQUIREMENTS
Project Management
TRANSLATING
CHANGE CONTROL
Salesforce
USER ACCEPTANCE
Salesforce Sales Could
Salesforce Experience Cloud
MAPPING
Scrum
Agile
REQUIREMENTS MANAGEMENT
Business Intelligence
ITIL
PRINCE2
TOPO
INTERPRETER
Salesforce Release Management
IT Infrastructure Library
Salesforce Test Management
Experiencia profesional
GLOBAL DIGITAL PROGRAM LEADER - DATA & ANALYTICS
GE HEALTHCARE KRAKOW POLAND
2020-01 - 2022-01
Ensure Commercial needs of PDx Commercial teams are met with digital tools & data solutions aligning Sales, Marketing & IT teams to increase business value delivery creating a cohesive strategy around enterprise Business intelligence.
Lead the Global Commercial Data & analytics priorities on Einstein analytics from Roadmap definition to Delivery & Adoption
Lead the Global Commercial Data & analytics priorities on Einstein analytics from Roadmap definition to Delivery & Adoption
SR TECHNICAL PRODUCT MANAGER SALESFORCE
GE HEALTHCARE KRAKOW POLAND
2018-01 - 2020-01
Lead new digital products from Ideation & road-mapping to Prioritized delivery & analytics Owned large and medium sized projects from user story analysis, technical design and grooming to go live & adoption monitoring matching Business needs with Salesforce capabilities Defined, facilitated & drove implementation of market standards SFDC CoE processes including risk, quality, change, quality & configuration management to current
Agile Project Management
CROTONVILLE
2019-01 - 2019-01
Agile Release Management: Unlocking Value For Scrum & Kanban ITIL® Foundation: Lifecycle Phases and Processes PRINCE2® Foundation -Intro Configuring the DHCP Server Role in Windows Server 2008 Introduction to Windows Server 2008 Active Directory Roles Installing and Configuring Microsoft SQL Server
SALESFORCE RELEASE MANAGER
KRAKOW POLAND
2017-01 - 2018-01
BUSINESS ANALYST ABB - KRAKOW POLAND Ensure that delivery of releases meets the agreed business requirements while leading a team of internal and external specialists involved in the releases I was handling simultaneously ongoing releases and small ad-hoc projects requiring a lot of alignment of release activities with other Release Managers for Salesforce Platform I was also accountable for customer and business requirements understanding the underlying intent then Translating business desires into effective features and capabilities
BUSINESS ANALYST | TEST COORDINATOR
HSBC
2014-01 - 2017-01
KRAKOW POLAND The role involved Performing Requirements Management, Design, and define smoothly run processes, Supporting Change and Process Management activities such as early change planning and audience analysis & Initiating Agile and Scrum initiatives while acting as local Agile champion in transformation Division Coordinate integration, regression, and user acceptance test cycles for software QA projects across multiple countries in the Middle East and Europe
NETWORK SUPPORT SPECIALIST
INTERNATIONAL PAPER
2013-01 - 2014-01
Serving as a second line of support to business users for workstation, server or mainframe applications and hardware, Remote assistance in troubleshooting Network problems, installing and configuring hardware and software as well as messaging solutions
CUSTOMER SUPPORT ASSOCIATE
ETISALATE
2011-01 - 2012-01
UAE Solve customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources, Solicit sales of new or additional services Attract potential customers by answering product and service questions, suggesting information about other products and services.
INTERPRETER
SINOPEC - OUARGLA ALGERIA
2008-01 - 2010-01
Interpreted from English into Arabic / French and vice versa using simultaneous and consecutive modes during meetings daily Explained procedures or forms to third party staff when needed.
Formación académica
BACHLOR
UNIVERSITÉ MENTOURI DE CONSTANTINE
2003-01 - 2007-01