Organizational Change Consultant  Barcelona, Spain

Podría estar disponible

(Actualizado 2023-12-19.)

Organizational Change Consultant

Barcelona, Spain

Nativo English, Intermedio French, Spanish, German, Principiante Dutch

  • Proven track record in achieving 98+% of adoption across programmes
  • 21 years of OCM experience with international clients
  • Highly experienced in Software, IT and Business transformation programs

Habilidades (37)

Product Management

MENTOR

Agile

Change Management

communication

SAFe

Scrum

VALUE PROPOSITION

Project Management

ONBOARDING

SALESFORCE.COM

TRAINING PROGRAMS

COACHING

Business Analysis

Risk Management

SAAS

PRODUCT ROADMAP

PERFORMANCE MANAGEMENT

PROBLEM SOLVING

BLACK BELT

Configure, Price, Quote

FINANCE

BUDGETS

MARKETING STRATEGY

CPQ

CLIENTS

METRICS

FINANCIAL ANALYSIS

Data Analysis

MAPPING

TALENT ACQUISITION

COLLECTION

RECRUITING

TRADING

CONTINUOUS IMPROVEMENT

Six Sigma

DNA

Resumen

Reporting-line: Private Equity ;
Program Direction overall program, Deliver a harmonized organizational
design across the three markets. Optimize organization/team structures.
Improved performance management insights across the business,
subsequently implement a Customer Intelligent approach to increase
Sales & Service Effectiveness!

Results Core Workstreams: Harmonised design and implementation
Salesforce.com Sales + Service Cloud (Omnichannel Approach) in 3
markets, Achieved 98% adoption across all solutions; Completed
harmonization of pay plan and additional models required to improve
sales effectiveness combined with enhanced Analytics for Performance
management purposes. Impacted team members: 269;

Results Additional Workstreams: Subsequently delivered Zuora,
Gainsight, and Pardot including training documentation, adoption plan,
, and execution to the respective market team leaders. Alignment of Agile
roadmap for Salesforce evolutions. Financial Impact results: cost reduction
of 8%.

Technology Stack: Salesforce Sales Cloud, Service Cloud, Zuora, New
Voice Media (CTI), Gainsight, Pardot, Zuora, CloudCoach PM, PowerBi,
Walkme (POC), Master Data Platform (D&B)

Other Tools: JIRA, Video Content Development, Pardot (onboarding and
reboarding), Salesforce.com Adoption DB, Power Bi/ DataBox for Customised Adoption Analytics, InApp Customised Solutions
Documentation, SharePoint, MS Teams, Quip, Classroom and online
training, Business Readiness Assessments, Business Analysis, Workflow

CUSTOMER
REVIEWS

INTERIM EXECUTIVE,
STRATEGIC BUSINESS
TRANSFORMATION
PROGRAM DIRECTOR,
ORGANIZATIONAL CHANGE
MANAGEMENT (OCM), AND SALESFORCE CONSULTANT


PODCAST SOCIAL MEDIA OUR COMPANIES

Experiencia profesional

Post M&A Transformation Director - PMO lead A.I.
Visa

2023-12 - 2023-12

Formación académica

MBA
the Power Business School

2024-11 - 2024-11

Certificaciones

Business Intelligence, Agile PM, SCRUM, Salesforce ADM201 Certified
Prince II Certification, Agile Coach, OCM, Prosci ADKAR
Salesforce ADX201 Certified Administrator
Prosci Certification in Progress
Value Stream Mapping, Certified
Certified Administrator
Six Sigma Black Belt

Contacta con el consultor

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