Microsoft Dynamics Product Owner Tarragona, España

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(Actualizado 2023-01-27.)

Microsoft Dynamics Product Owner

Tarragona, España

Nativo Catalan; Valencian, Spanish, Fluido English, Principiante French

  • +15 años de experiencia en herramientas de gestión de Microsoft
  • Certificaciones en PM y Dynamics
  • +10 años de experiencia en Dirección de Proyectos

Habilidades (33)

CUSTOMER SERVICE

SELF MOTIVATED

Funcional

DYNAMICS

CUSTOMER RELATIONSHIP MANAGEMENT

Project Management

Leadership

DYNAMICS CRM

PROCESS ANALYSIS

CRM

MS PROJECT

BUDGET

Estrategia

MPM

IT

Power apps

CRC

Leader

ERP

MICROSOFT PROJECT

DYNAMICS MARKETING

Desarrollo

FORECASTING

Power Automate

RETAIL

Salesforce

Power BI

POINT OF SALE

RETAIL MARKETING

POS

PRESENCE

Business Intelligence

PLANETA

Resumen

Computer science engineer with more than 15 years working as a Consultant and Functional Analyst in Microsoft tools:
Dynamics Axapta ERP, Dynamics CRM, Dynamics Retail (POS), Dynamics 365, Dynamics Business Central.

Experience in Business Intelligence, CRM Sales Force.

Proactive and responsible person, with a high capacity to adapt to new situations, business-oriented and leadership attitudes.

Experiencia profesional

DYNAMICS 365 PRODUCT OWNER
GRUPO PLANETA

2019-05 - Presente

Report to the ACTIVA CEO (group service company).

● Responsible and manager for the correct implementation of any product of the Microsoft suite for the different Grupo Planeta's companies: Casa del Libro, Antena 3, EAE, Aula Planeta, círculo de Lectores, OBS, EAE, Ostelea, BCH, THP, INESDI, VIU, 

● IT Business Partner between IT department and ACTIVA as an interlocutor link for all technological projects promoted by ACTIVA.
● Project management, resource planning, budget forecasting, budget deviation control.

CRM, Retail, E-commerce, Marketing BUSINESS PARTNER
MERKAL CALZADOS

2018-11 - 2019-04

Report to the CTO 

● Manager and responsible of CRM, Retail, E-commerce and Marketing areas ensuring the correct implementation of all user needs in the D365 system.

HEAD OF CRM BUSINESS AREA, CRM MANAGER AND CRM CONSULTANT
DYNAMO (URUGUAY)

2017-03 - 2018-10

Completely autonomous in terms of management and prioritization of CRM projects.

Report to the CEO of the company.

● Dynamics 365 pre-sales business processes 

● Decision making regarding the technologies to be implemented in new projects 

● Project management: resource management, budget and calendar 

● Main contact between Dynamo and the client

INTERNATIONAL RETAIL AND CRM COORDINATOR
DABA - NESPRESSO

2014-07 - 2018-02

Completely autonomous in terms of management and prioritization of CRM projects.

Report to the International Project Manager and to the CIO.

● Management and prioritization of Retail / CRM project implementations 

● Management for the Retail (POS - AX) and CRM system stabilization in international subsidiaries Boutiques, International CRC and HQ of the company.
● Direct communication with international markets to identify needs for their assessment to be implemented.

Countries involved in the International project: Morocco, Ghana, Algeria, Senegal and Gabon

MS AX PROJECT MANAGER, FUNCTIONAL ANALYST AND DEVELOPER
UNIPRESALUD - QUIRON PREVENCIÓN

2011-01 - 2014-07

Report to the CIO 

● MS AX areas: CRM, Cust, Vend, Delegate, HR Controlling 

● Process analysis and project management 

● CRM Sales Force implementation management

MASTER MPM TEACHER (PMI)
LA SALLE BONANOVA

2012-01 - 2014-01

Subject: Computer Tools ● MS Project
MS AX FUNCTIONAL CONSULTANT
IFR GROUP

2008-01 - 2010-01

● MS AX areas: All areas except finance and accountant areas 

● Analysis and project management 

Formación académica

Ingeniería informática de Gestión
UAB

2002-01 - 2007-01

Master in Project Management
LA SALLE BONANOVA

2010-01 - 2011-01

Graduado Multimedia
UAB

2002-01 - 2007-01

Certificaciones

Microsoft Certified: Dynamics 365 Fundamentals CRM

2022-10

Contacta con el consultor

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