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(Actualizado 2020-09-11.)IT Project Manager, Program Manager
Stockholm, Sverige
Nativo Svenska, English
- Delivery Lead
- Agile
- Project manager
Habilidades (28)
PROGRAM MANAGEMENT
OPERATIONS
CONTRACTS
COACHING
SATISFACTION
PROPOSALS
BUDGET
PROPOSALS/CONTRACTS
Client management
STEERING
BUSINESS CONSULTING
BLACK BELT
CPM
MENTOR
EMPLOYEE RESOURCE GROUP
FINANCIAL PROJECT MANAGEMENT
FINANCIALS
CHIEF OPERATING OFFICER
ERP
Change Management
Portfolio Management
Project Management
EXTRANET
ARCHITECTURE
USER EXPERIENCE
PROTOTYPES
INTRANET
BI
Resumen
I am specialized in delivery operations with leadership roles in programs, projects and services. In
recent years I have focused on Digital Transformations delivered with modern methods based on
Agile/Scrum/SAFe. These programs have been executed with a focus to include people/culture/
technology, user experience and change management.
The projects I have worked with are within below areas:
- Cloud Transformation (Azure).
- CRM consolidation and transformation (C365)
- ERP roll-out (D365)
- Implementation of Digital workplace (O365).
- Change management to train, transform and support.
In my leadership role for the overall delivery for Avanade and CGI in Sweden I have been
responsible to sign off that new contracts includes a clear scope, correct delivery approach,
technical architecture, estimations, risk mitigations and the right team. The early involvement in
new contracts has increased the delivery precision to meet time, budget and client satisfaction.
During the delivery I have been strongly engaged in Steering Committee work, PMO and in
coaching of project managers. My role has always included a profit and loss accountability.
Example of clients I have worked for are: Volvo Cars (digitalization of sales), Ericsson (Market &
Sales), Husqvarna (digitalization and CRM), Securitas (intranet, digital workplace), Göteborg stad
(digital workplace), Apoteket (projects, e-com, AM, IM), Länsförsäkringar (digital workplace),
Anticimex (Customer App), Essity (IoT).
I have both a technical and business education with a Bachelor of Science in System Analysis and
a MBA. My working experience includes Leadership roles from Avanade/Accenture, CGI and
WM-data.
Experiencia profesional
2020-08 - Presente
Delivery management and project lead roles for Digitalization. Program and project delivery
specialised in:
- Leadership of projects and programs.
- Project initiations, scope definition/backlog, delivery approach, risk and estimations.
- Digital Transformation and driving new initiatives.
- Quality and delivery Improvements
- Portfolio Management
- Change Management
- Coach, Mentor and Trainings for project managers.
2019-01 - 2020-09
Delivery of solutions based on Microsoft technology within the following areas: digital workplace,
intranet, CRM, ERP, Cloud transformation, Digitalization, Change Management for new technology and way of working. Coaching of project Managers, Project Management Office, Training in Delivery
Management and responsible for quality, risk and profit and loss. Responsible for deliveries in Sweden, Norway, Finland and Denmark.
2015-08 - 2020-09
Director of Delivery at Avanade in Sweden, responsible for managing delivery portfolio, manage risk in proposals/contracts, client satisfaction and financials/profitability. Leader of the Delivery Talent
Community with the objective to develop processes and skills. Hands on work as Delivery Lead and/or in a role as driver of change and improvement programs. Delivery Lead for large (+250 persons), digital transformations, working for Volvo Cars and Husqvarna.
2014-10 - 2015-08
Delivery Director for CGI GIS Outsourcing/Managed Services in Norway, responsible for managing client teams and delivery portfolio in Norway. Focus on operational excellence and improvements in delivery engagements (projects/outsourcing services) and client management. Support to leaders or hands on work to get our business on track with contracts and client expectations. Driver of large transformation program of the Infrastructure business in Norway with the objective to increase efficiency and profitability.
2012-10 - 2014-09
Nordic Lead of CGI world wide "Black Belt" delivery team - Engagement Assessment Services, with focus on new opportunities, on-going engagements and large delivery programs. Responsible for Engagement Assessment Services in Nordics (Sweden, Finland, Norway) with the objectives to generate improvements in the business and to secure that risks are mitigated in new deals and on-going deliveries. Management of large deliveries and leadership of local Program Management Offices in Sweden, Norway and Finland. Successful management of change program for CGI and implementing overall Delivery Excellence processes for CGI in the Nordics as well as driving improvement programs for all Red Classified Deliveries.
2009-01 - 2012-09
Responsible for Delivery within the division called Business Consulting (900 employees), with services for Enterprise Resource Program (Microsoft, SAP, Oracle), Digital Solutions (intranet and extranet),
Business Process Outsourcing, client specific solutions and management.
The role included the accountability for utilization and project/services profitability.
Overall responsible for the project portfolio in Logica Sweden, reporting to Chief Operating Officer.
Driver of improvements and changes to increase efficiency and profitability.
2005-11 - 2009-12
Responsible for delivery of consultant services and projects within solutions for ERP, BI/CPM, ECM,
Business Consulting and projects. No of employees 1.200.
Active business management in both sales and delivery of solutions. Reporting both utilization and project delivery to Managing Director. Driver of improvement programs to increase both efficiency,
competence and profitability of existing contracts. The role included overall Quality Director
responsibility and we managed to get ISO 9001 certification.
2004-01 - 2005-10
Service Delivery Manager working as responsible for delivery of large outsourcing engagements.
SDM/Delivery Lead for the outsourced Apoteket delivery during two years (1 BSEK, 300 persons) and
also driver of transformation program from client specific services to managed services with ITIL and service management standard processes.
2003-01 - 2003-12
Responsible for large contracts and for major partnership relations with Microsoft, IBM, Oracle and SAP. Developing business plans with these suppliers and managing relationship, new business and support to delivery teams. Building knowledge and development of new competence areas together with partner.
2000-06 - 2002-12
Managing Director for Technical consultant company focusing on embedded solutions and
manufacturing of embedded solutions. Part of well known technical product developer Caran and focusing on deliveries to large Swedish based enterprises (Ericsson, ABB, Volvo Cars, etc).
A manufacturing unit for electronics called Propoint AB, was part of our business to deliver prototypes or small series of embedded solutions.
1998-01 - 2000-05
Responsible for sales and delivery to major clients within the Telecom sector. Managing Client Directors and Client Service Managers for these clients. The sector team also included senior technical architects specialized within Telecom and provided advisory services to client or senior program managers.
1994-11 - 1997-12
Head of consultant group (35 persons) focusing on delivering projects and solutions to all
sectors. Responsible for new sales in and proposals of new offerings to our Stockholm based
clients.
1992-08 - 1994-10
Business leader for AS/400 consultants, including responsibility for sales and delivery to mid sized
enterprises. The team was based on Consab Consult AB, which was purchased by WM-data. The role
included both managing of contracts as well as sales and all personnel.
1989-07 - 1992-07
The role at UN was to serve development countries with computer solutions. I was also responsible for Software support within the headoffice for International Labour Office.
1987-05 - 1989-06
Consultant in programming and system development.
//End.
Formación académica
1996-01 - 1998-01
1987-01 - 1989-01
1984-01 - 1987-01
1979-01 - 1983-01
Certificaciones
2019-09
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