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(Actualizado 2024-04-26.)IT management konsult
Östergötlands län, Sweden
Nativo Svenska, English
- 9 år erfarenhet förvaltningsansvarig/service delivery manager
- 16 år projektledare
- 13 år erfarenhet som chef
Habilidades (40)
Service Owner
SELF MOTIVATED
GOVERNANCE
ITIL
Service Delivery Manager
Manager
RECRUITING
TURBINE
OPERATIONS
Project Management
BUDGET
IT Project Manager
Product Owner
GAS TURBINE
OFFSHORE
PROCESS DEVELOPMENT
IT Project Management
Scrum
BUSINESS MANAGEMENT
COACHING
IT Infrastructure Library
SAP
Procurement
DOCUMENTATION
RF
TECHNICAL REQUIREMENTS
MANAGERIAL
MAINTENANCE
CAD
BACKBONE
ONBOARDING
AUTO CAD
TEST ENGINEER
FINANCE
LEAD ENGINEER
PRODUCT DATA MANAGEMENT
MENTOR
AUTOCAD
SAFETY ANALYSIS
MENTORS
Resumen
I am an experienced professional with a robust background in IT management, IT service
ownership, and business process development. I envision IT not just as a support mechanism, but
as the backbone that empowers businesses to thrive, innovate, and excel in their operations.
With over two decades of diversified experience across various industries, I have honed a
comprehensive skill set encompassing managerial expertise, project management, service
ownership, and business process development. My analytical acumen, structured approach, and
proactive stance underpin my customer-focused, results-driven, and solution-oriented
methodology. I thrive on fostering organizational growth and enhancing team capabilities
through the vibrant exchange of knowledge and experiences.
My drive and ambition are matched by a clear, positive communication style, which has
consistently earned me commendable feedback from teams, peers, and superiors. I excel in
leveraging the strengths of diverse, cross-cultural teams, demonstrating a keen understanding of
and proficiency in leading them towards achieving collective goals.
Experiencia profesional
2024-03 - Presente
Offer services as interim manager, service owner/product owner/service delivery manager, project manager, process and business development
2022-08 - 2024-03
2021-05 - 2022-08
2019-09 - 2021-03
Budget and operational responsibility for a global SAP service (15.000 users) with 9 teams, around 120 resources (internal and external), mainly located in Europe, US and Thailand.
Responsibility for Service Management and Projects as part of a global support organization.
* Budget and resource responsibility for a local team working for a global SAP application * Handling international network and communication o within IT, between IT and Business Customers (Sweden, UK, Germany, US, Netherlands, Czech Republic, Canada) o between internal IT and our offshore partner in Thailand
2015-07 - 2019-09
Vice Service Delivery Manager - responsible for global SAP service and its deliveries.
SAP application team working with Service Management and Projects as part of a global support organization.
* Budget and personnel responsibility for a local team working for a global SAP application * Clearing Center Head - global responsibility for ITIL processes and process managers within Global Line (2 global SAP systems with 25.000 users); responsibility for process alignment with offshore partner in Thailand * IT project manager for projects in production with digitalization in focus
2017-01 - 2018-01
2015-01 - 2016-01
2011-05 - 2015-08
2008-06 - 2011-05
2006-05 - 2008-06
* System safety analysis
Responsibility for system safety certification of technical airport systems before commissioning: risk assessment and analysis of the severity of risks. All required contacts with customers, users and authorities
* Digital management documentation
Maintenance of the system and technical management documentation for external installations (KISAC, LFV Technology's proprietary application based on AutoCAD LT)
*Project manager for the exchange of data communication equipment at Arlanda
2001-12 - 2006-06
2000-12 - 2001-11
1998-07 - 2000-10
Part-time work
*Individual contact with students in the form of study guidance, individual study plans, issuing certificates for different purposes
*Participate in information activities concerning mainly education for Master of Science in Applied Physics and Electrical Engineering
*Keeping lectures in study techniques / study habits for new students
*Continuous contacts with institutions, student unions and university administrative units
Formación académica
2016-01 - 2019-01
1996-08 - 2000-12