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(Actualizado 2020-03-11.)Change Management & Sales Coach Expert
Barcelona, Spain
Nativo Catalan; Valencian, English, Spanish, Fluido French, Principiante Danish
- + 20 años experiencia exitosa en ERP, Business Intelligence, CRM
- Experta en Comunicación Efectiva, stakeholders management
- Gestión del Cambio , Project Management, Ventas and Coaching.
Habilidades (32)
SALES MANAGERS
SELF MOTIVATED
SALES REPS
LINGUISTIC
LEAD GENERATION
SELF-STARTER
SALES TEAM
PROBLEM SOLVER
SALES REPRESENTATIVES
QUOTA
ERP
CUSTOMER SUPPORT
MICROSOFT OFFICE
NEW BUSINESS DEVELOPMENT
Marketing
Business Intelligence
Change Management
BUSINESS DEVELOPMENT
EMPLOYEE RESOURCE GROUP
MS OFFICE
CRM
FINANCIALS
SATISFACTION
PEOPLESOFT
KEY ACCOUNTS
MARKETING DEPARTMENT
INSIDE SALES
OPERATIONS
SELL TO
FERMENTATION
SAP
PURIFICATION
Resumen
Changemaker, energetic and strong communicator. Born in Barcelona but with a very international background including Amsterdam,
Copenhagen, Paris, London, San Francisco, Miami, I have learnt to solve critical communication issues with cross-functional teams in multicultural environments and different generations.
+ 20 years of successful experience in ERP | Business Intelligence | CRM in the areas of Change Management, Project Management,
Sales and Coaching. Expert in building and managing highly motivated teams, I have worked for Start-ups and as a Team Leader for
Fortune companies like PeopleSoft (now Oracle) in Amsterdam, the Netherlands and in San Francisco, USA.
Experiencia profesional
2015-04 - Presente
http://www.mar-sanchez.com/
Implementing the new leadership model, Business processes improvements, Technology improvements: ERP,
CRM, Business Analytics and ERP Systems, People Improvements: reorganization based on needs and skills, new
profiles required definition, coaching and training in the new role. Organization: redefining the KPIS and dashboards at the different level of decision-making.
Achievements:
• Successfully leading the project for a logistic international company that wants to become a real customer
centric company.
• Established a new Customer Segmentation to be able to sell to the customer from both Operations and Sales
Departments (TAS Sales Methodology)
• Short term quick wins in the areas of Operations, Sales by analyzing the data and shadowing the key people.
• Successfully retained some Key customers by solving communication issues between silos departments.
2013-04 - 2015-03
http://www.clearpeaks.com
International consulting firm specialized in Oracle BI, Business Objects and Visual Analytics with TABLEAU.
Sales & Marketing Manager for Spain
• Go to market plan and new business development to bring the new BI product "Tableau" to the Spanish Market.
Achievements:
• 110% of quota in the first year of brining the new product Tableau to the conservative Spanish market.
• Successfully reorganized the Sales & Marketing department based on their skills, coached the team.
2012-01 - 2012-12
http://www.cosatron.com
American manufacturing company specialized in custom air purification systems
Interim Change Management Consultant: In charge of a special mission to turnaround the company
• Audit and Report to the new owners about the current situation (employees motivation, accuracy of data, etc)
• Responsible for the CRM Salesforce implementation and analysis of data to define new marketing campaigns.
Achievements:
• Successfully turnaround the company, recruited and trained new employees.
• Increased the revenue by more than 30% in just 3 months by analysing existing heterogeneous data.
2008-12 - 2011-12
http://bravebison.io/
Danish start-up of an innovative Online Media Platform for the Film Industry.
Country Manager for Spain
• Responsible for opening the new Spanish Market: Go to Market Plan and new Business Development.
Achievements:
• Successfully acquired complex key accounts (El País, Cinesa, La Vanguardia, Warner Bros, etc).
• Managed to grow my sales team from 1 to 6 inside sales representatives.
2007-03 - 2008-11
http://www.abast.es/business-intelligence-y-big-data/
Technology consulting firm specialized in Business Intelligence (BI): Cognos and Business Objects.
Business Development Manager
• Responsible for bringing the new Cognos business development unit in the company.
• In charge of the whole sales process: from lead generation to sales closure and follow-up, product presentations.
Achievements:
• Successfully acquired new strategic accounts (Barceló Hoteles, Tui Viajes, etc ).
• Expanded the business into new markets successfully by creating partnerships with local channel partners.
2002-01 - 2007-03
https://www.es.logicalis.com
Prime Distributor of PeopleSoft (ERP) and Cognos (Business Intelligence) for Spain and Portugal.
Project Manager
• Responsible for functional requirements definition, project plans, monitoring complex implementations (Pfizer, Cegasa, Pronovias..).
• Extensive training in Cognos Products to the end users (Sales Managers, Marketing Managers, CFO, CTO).
Achievements:
• Successfully upsell and cross-sell, by identifying new sales opportunities within existing accounts.
• Designed, organized and implemented successfully internally the new Support Centre for our customers.
1999-01 - 2001-12
http://www.oracle.com
Global Support Centre for PeopleSoft ERP
Team Leader: Short-term assignment (3 months) which was extended up to 3 years due to my performance.
• Provided online expertise for PeopleSoft ERP implementations to major integrators and end customers.
Achievements:
• Promoted to go to USA to lead the reorganization for the Latin America Support Centre.
• Successfully reorganized the Customer Support department and ensured customer satisfaction.
1997-01 - 1998-12
• Succeeded in defining a viability plan to launch a subsidiary company: BCN Trasvases S.L.
Formación académica
2020-03 - 2006-01
1995-01 - 1996-01
1990-01 - 1995-01