Agile Coach/ ScrumMaster

Led a team of 2 Scrum Masters, Products Owners, and team leads to execute the strategy by providing coaching and training support to 36 members of the Scrum Team across EMEA. Coordinated and facilitated PI planning sessions, provided training and guidance on agile practices and promoted collaboration and continuous feedback while developing digital assets.

- Led the implementation of agile methodologies such as Scrum and SAFe resulting in a   25% increase in team productivity and a 30% reduction in dependencies.
- Coordinated and facilitated PI planning sessions, improving alignment and prioritization across multiple teams.
- Facilitated training sessions and workshops on agile practices for teams, resulting in improved collaboration, communication, and alignment.

Scope: Agile, Scrum of Scrum, SAFe, Scrum,  Jira, Agile, Confluence, Miro

Lead daily stand-ups and Scrum ceremonies for Scrum Team. Work with the Product Owner to groom and refinement the backlog and plan sprints. Track, escalate and remove impediments. Track burn down chart, issues and progress to improve delivery. Work with component teams to resolve issues.

●      Removed team impediments on a daily basis to allow the team to deliver the Sprint goals and deliverables.

●      Coached/Mentored a cross-functional team of 6 Applications to deliver digital assets faster by 35 %.

●      Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and related activities (tasks).

Technical Scope: Call Logging System, VIOP, Cisco Router/Switches, BlackBerry, Mac OS X, Windows OS 7-10, Windows Server 2012-2016, Office 365, Jira, ServiceNow, Agile, Kanban board, Confluence, Scrum

Steer the deployment and configuration of Windows, Mac and Linux PCs by leading and co-ordinating an engineering team. Provides interpretation of business rules and requirements for technical system upgrades while tracking progress.

A small selection of the key achievements for this role have been:

- Reduced tickets for related issues to down 30% and led migration to a new office, including expansions.

- Removed impediments to success by coordinating team members' commitments with other projects and managers and ensuring set goals were realistic and achievable and physical resources were available.

- Work directly with Scrum team members and the solution architect for project-related items, such as providing system status. office, including expansions.

Technical Scope: Cloud Services (Amazon AWS), Mac OS X, Windows OS 7-10.

I am tasked with devising strategic business plans and budgets, analysing

market and current trends, and developing long-term roadmaps by leveraging

unique business acumen.

A small selection of the key achievements for this role have been:

• Provided the framework for continual feedback and exposure to ensure

quality by co-ordinating agile and scrum meetings, including sprint

planning, daily scrums or standups, sprint check-in, sprint review, and

retrospective.

• Streamlined processes by assisting product owners, product managers, and

business stakeholders.

• Improved module reusability and increased productivity by 80% through

optimisation of software development processes and implementation of a

third-party software management system.

• Gained expertise and experience working with CI, CD, Lean, Kanban Flow,

and KPI.

• Optimised production efficiency of multiple product lines by overseeing

all aspects, including product development, testing and validation, R&D, and

risk assessment.