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Updated: 2023-09-12
Service Designer - Sydney
Sydney
- Offentliggjort 3 years ago
- Engelsk
- Forventet startdato: Hurtigst muligt
Assignment Details
Responsibilities:
- Facilitate behavioral in-context and empathy driven research and participatory design/user testing sessions; manage client involvement in research.
- Identify opportunities to create business value and improve the user experience for our customers (based on user research, heuristics and best practice); develop visually compelling frameworks to communicate opportunities to senior clients.
- Drive preparation and facilitation of large client workshops to communicate key themes from stakeholder interviews and inception workshops; work with the team to achieve alignment on key success factors.
- Collaborate with multiple teams to define key aspects of a proposed user experience, it's evolution across a multi-channel digital ecosystem, and how it reconciles business and user needs.
Successful Candidate will have:
- 5+ years of professional experience in user experience design or related field. Basic business analyst and consulting skill, including engaging business clients and capturing requirements, identifying gaps and collecting information.
- Deep understanding of design thinking principals and experience working with agile methodologies.
- Portfolio of work that includes samples from all areas of service design (customer journey maps, wireframes, prototypes etc.)
- Passionate about digital and the possibilities it brings for clients
- Ability to thrive in an agile environment and multitask
- Considerable experience in a large and complex government of commercial environment that deliver enterprise scale systems with high availability that supporting business critical services.
- Be flexible to sometimes work outside business hours to deliver business functionalities
Overview
Område | Sydney |
Arbejdsbyrde | 40 Timer / Uge , 100 % onsite |
Forventet startdato | Hurtigst muligt |
Forventet slutdato | Åben |
Nødvendige sprog | Engelsk |
Nødvendige kvalifikationer | Agile, Analyst, Business, digital, frameworks |
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