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Messaging Technician - Chicago Area
Chicago
- Offentliggjort 4 år siden
- Engelsk
- Forventet startdato: Hurtigst muligt
Assignment Details
Job Description
- Good written documentation skills and demonstrable experience of documenting systems and procedures
- Ability to communicate to all levels of audience and structure messages in keeping with the listeners experience, background and expectation.
- Ability to adapt to a fast paced and ever evolving business and technology landscape.
- Ability to collaborate and work with team members in and out of the Messaging environment spanning multiple geographic sites and various lines of technology platforms.
- Ability to organize task and set priorities with minimal supervision while raising awareness to issues or conflicts before it impacts deadlines and goals.
- Detail-oriented individual who can manage his/her own time.
- Experience with and wiliness to follow a strict change management and incident tracking process.
- Passion for providing outstanding support for inbound incident tickets, as well as foresight to keep things running smoothly by utilizing monitoring systems such as SCOM; must know when to work independently, and when to escalate.
- Excellent troubleshooting skills with a scientific approach to problem investigation and resolution.
- Disciplined in operating in a secure environment without standing admin access and the ability to develop workflow following strict security guidelines and best practices
Requirements:
• Microsoft Exchange 2016 and 2010
• Microsoft Skype for Business 2019 or Microsoft Lync 2013
• Active Directory and Azure AD
• Ethical Wall Solutions such Verint/Verba
• Enterprise Vault 12
• PowerShell scripting
• Secure Email Gateways (MS O365/EOP, Forcepoint)
• Windows Server 2012
General understanding of the following:
• BES12 or BES10
• GOOD Work or Good For Enterprise
• ADFS, Ping and DirSync
• Certificates, DNS, DHCP and GPOs
• VB scripting
• Windows Server 2012 and 2016
Overview
Område | Chicago |
Arbejdsbyrde | 40 Timer / Uge , 100 % onsite |
Forventet startdato | Hurtigst muligt |
Forventet slutdato | Åben |
Nødvendige sprog | Engelsk |
Nødvendige kvalifikationer | ADFS, Azure, DHCP, PowerShell, VB |
Opgave afsluttet
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