Desktop Engineer - Dublin, IE

My Dublin based client is looking for Desktop Support Engineer to join the existing team.

Job Responsibilities

• Active Directory Administration.
• Experience working within a Helpdesk environment and used a Helpdesk software solution an advantage
• Business Systems Support.
• Anti-Virus administration and management.
• Basic Network Troubleshooting.
• Desktop support for Windows 10, MS Office 2016 and Office 365.
• Provide both phone system and printer support.
• Provide I.T. software/hardware troubleshooting and day-to-day support for the office I.T. environment
• Perform I.T. equipment and software installations and upgrades.
• Maintain accurate and up-to-date I.T. maintenance documentation/procedures.
• Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position.

Experience Required

• 1-2 years’ relevant experience of I.T. support with strong knowledge of modern PC/Server Hardware and Software.
• Experience supporting office I.T. environments would be an advantage

Essential and Desirable Skills

• Proactively stay abreast of current I.T. trends.
• Systematic troubleshooting skills.
• Good organisation skills (time management, prioritisation, planning).
• Have excellent oral and written communication skills
• Be able to work well in a team environment.
• Flexible working hours where required
• Knowledge of ISO27001 a distinct advantage

Educational Requirement

• Minimum Cert/Diploma qualified in a relevant I.T. or similar discipline.