UX og design ekspert København, Denmark

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(Opdateret 2021-09-10)

UX og design ekspert

København, Denmark

Begynder Danish, English

  • Customer experience
  • Ux & Design
  • 20 years of digital experience

Kvalifikationer (22)

Enterprise applications

ECOMMERCE

DIGITAL MEDIA

PHOTOSHOP

CLIENTS

INTERACTIVE MEDIA

SATISFACTION

DIGITAL DESIGN

USER EXPERIENCE

PROTOTYPES

PROTOTYPE

UX

INDESIGN

QUALITY ASSURANCE

HEALTHCARE

ILLUSTRATOR

Financial experience

BUSINESS DEVELOPMENT

RETAIL

CREDIT

HP-UX

COACHING

Resumé

I am an optimist and a positive motivator who is always trying to see new opportunities. I inspire responsibility in others and get them to show results, based
not only on the client's demands but also the strategy and vision of my own organisation.


Focused I have the ability to attend to pixel-perfect detail to ensure the quality of a project delivery while always
having the overall goal in sight. I don't give up or give in half way, nor do I back off in front of big
challenges. There is always a way to break down an assignment into overseeable work packages.


Ambitious Ambitious, not only for myself but also on behalf of my clients and my employees/colleagues. I'm always
trying to push things a little further and do things a little better and smarter than last time. There is
always new technology to bring to life and to use with a different perspective for a new target audience.


Extrovert and empathetic Through information sharing and friendly spirit, I have the ability to be a natural center of my department.
I am truly a positive thinker and am excellent at seeing things from a user point-of-view. Through my
experience, both agency and client-side, I see business from both the client's side and the inside track.


Fun facts I have completed three full-distance Ironman triathlons in Copenhagen, Lanzarote, and Nice, France.

Professionel erfaring

Design Consultant
Adam Eickhardt

2012-06 - Nuværende

My own company, where I conceptualise, map out and design end-to-end digital customer experiences.
Consulting Special focus on development of digital products and services, UX & Design for complex eCommerce and self-service solutions (B2B & B2C). Extensive experience in optimising complex Telco flows.
Independent
User Experience & Clients include: Danske Bank, Nets Group, Danish National Broadcasting Corporation (DR), KMD,
Design Consultant Denmark's National Export Credit Agency (EKF), Jabra (GN), Boligsiden, Infusion Dubai, Telenor, CBB,
Koda Music Rights Management, Milestone Systems, Blockbuster.dk, Issuu, eCapacity and TDC/YouSee.
Business Development Section
Danske Bank

2019-10 - Nuværende

Conceptualising and developing a new and improved investor's journey and a smoother investment
Wealth Management/ experience for Danske Bank's discerning target audience within the wealth segment, Based in the Business Development Business Development Section - Customer Experience, Center of Excellence (CX/CoE)
CX CoE
Senior UX Consultant
UX Lead in Nets
NETS Group

2018-03 - 2019-09

UX & Design lead, Branch Norway's cross-functional IT delivery team, ensuring the best possible future experience for the Nets Oslo, Norway end-user on Nets' DIBS EASY® eCommerce payment platform.
UX/UI specialist for the optimisation
KODA

2017-02 - 2019-07

of Koda's selv-service and self-analytics experiences for their
UX Specialist member's overview and engagement, earnings etc.
Product Owner and Coordinating Project Manager / Design and User Experience specialist
Heavy

2017-11 - 2018-02

(Danish National hands-on involvement) for the Concept Development of DR's future front page. Coordinating internal
Broadcasting stakeholders, external agency licitation and external design development.
Corporation)
Product Owner Coordinating Project Manager / Design and User Experience specialist for the Concept Development of DR's ULTRA-pre-teen universe. Coordinating internal stakeholders, external agency and external
technical development.
Designer, UX & UI
TDC Group

2017-03 - 2018-01

Brought in to optimise checkout flows for the online shop experience. To this day, I have been designing
Designer, UX & UI this, product pages, self-service items and a multitude of other designs, campaign pages and much,
Specialist more.
UX Specialist
Milestone Systems

2016-03 - 2017-10

Complete User Experience redesign from the ground up, of the Milestone Systems online B2B shop, their
UX Specialist News room, the Developer Forum, the Events area and many other smaller projects.
(Ext. Consultant) (Milestone Systems is a global industry leader in open platform IP video management software.)
Designer and UX/Interface specialist for the development of clickable
KMD

2017-08 - 2017-09

visual prototypes for a remote
UX & UI Specialist print solution for KMD/ATP (B2B).
Designer, UX & UI
Telenor

2014-01 - 2017-02

Originally brought in to conceptualise new, unified checkout flows for the online shop and digital retail
Designer, UX & UI experience. I ended up designing this, product pages, front page, self-service items and a multitude of
Specialist for Digital other designs, migration of the existing content to the new, redesigned platform, campaign pages and Transformation much, much more.
Creative Director
Infusion Dubai

2013-05 - 2013-09

Bonus info: Frequent Commuter to Riyadh, Saudi Arabia (KSA), Designing a physical, digitally equipped
banking branch in Riyadh.
Designer
Boligsiden.dk

2012-08 - 2012-10

UX & UI Specialist
Creative director
TELMORE

2011-03 - 2012-06

• Day-to-day management of the creative department and freelancers, including:
• Inspiration for and management of design projects
• Hiring of designers and freelancers
• Employee development reviews
• Salary reviews and negotiations
• Budgets
• Quality assurance
• Implementation of corporate vision and strategy
• Digital integration of offline communication and TVC.
• Redesign of Telmore.dk (implementation in progress)
• Optimizing purchase flows
• Development of concepts for digital campaigns
• Sparring with advertising agency on digital initiatives
• Ditto with marketing department

Notable results:

• Redesign of Telmore.dk (website is currently 1+ billion DKK in turnover ~ approx. $ 165 mill.)
• Digital integration of new communications universe
• Improvement of cooperation between key departments
• Significant improvement in employee satisfaction in the creative department
Lektieronline.dk

2012-01 - 2012-01

Art Director

2010-09 - 2011-02

Responsible for all things creative.

Clients include: HTH, Save the Children Denmark, Samsøe Samsøe, and The State Library.

Notable results:

• Redesigning Save the Children's DK branch's web site. Result: +286 % increase in online donations
Art Director
NetPeople

2007-04 - 2010-09

Responsible for mainly larger corporate clients such as Scandinavian Airlines, Nykredit,
Art Director Toyota, Save the Children Denmark, GN Great Nordic, Keepit.com, Danfoss and HTH.

Working primarily on larger digital campaigns and designs/ redesigns.
BG Bank, Realkredit Danmark, Telia and Designer
LBi

2005-12 - 2007-04

Novo Nordisk).
Freelance
Full-time freelancing at Framfab

2004-12 - 2005-12

(now LBi Denmark) on their major banking client "Danske Bank".
Framfab / Daily work with other clients (e.g. Telia and Nike) at Framfab and after-hours work with my own clients
(primarily Telenor).
Designer
IRS

2000-02 - 2004-12

at IMS Learning (now Assima), an e-learning agency. Primary tasks involved designing e-learn-
Designer ing solutions, interfaces, etc. for such large corporations as TrygFonden, Microsoft Business Solutions,
Novo Nordisk, PFA Pension, SKAT (the Danish version of the IRS) and the Capital Region of Denmark's
Combined Healthcare Facilities, for whom I designed an online version of the obligatory fire evacuation
training program.

Akademisk baggrund

Interactive Media and Marketing Academy
Interactive Media and Marketing Academy

2024-04 - 2024-04

MBA

2014-01 - 2015-01

IT-Universitetet
IT-Universitetet

2004-01 - 2009-01

DANISH SCHOOL
DANISH SCHOOL

2002-01 - 2003-01

Kontakt konsulent

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