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(Opdateret 2021-03-02)Salesforce System Administrator
Fredensborg, Denmark
Modersmål Danish, English, Begynder German, Begynder Chinese
- 10+ års Ledererfaring
- 1 års erfaring med Salesforce System Administrator
- 10+ års erfaring med Problemløsning & planlægning
Kvalifikationer (8)
DATABASE
AVIATION
CUSTOMER SERVICE
DATABASE MANAGEMENT
GENESYS
TELECOMMUNICATION
RETAIL SALES
DIVERSE TEAM
Professionel erfaring
Customer Advisor - Corona Unit
ATP
2021-02 - Nuværende
On behalf of The Danish Patient Safety Authority - The Corona Unit, I
was tracking and breaking Covid-19 infection chains. My primary tasks
included: calling infected citizens and their near contacts. I gained
customer service experience through being in a large call-centre, using
Genesys Workspace, as well as database management using Access.
was tracking and breaking Covid-19 infection chains. My primary tasks
included: calling infected citizens and their near contacts. I gained
customer service experience through being in a large call-centre, using
Genesys Workspace, as well as database management using Access.
Captain
Emirates Airlines
2015-05 - 2020-12
From the hub in Dubai, I was leading an international team of 20
thomasbentzen@mac.com onboard a Boeing B777, as well as a larger diverse team on the ground,
ensuring at all-times adherence to procedures, regulations and safety.
thomasbentzen@mac.com onboard a Boeing B777, as well as a larger diverse team on the ground,
ensuring at all-times adherence to procedures, regulations and safety.
Senior First Officer
Emirates Airlines
2010-09 - 2015-05
Senior First Officer on B777. As second-in-command jointly responsible
Endrupvej 7, 3480 Fredensborg for the teamwork and collaboration amongst the crew and correct
allocation of tasks. Received an award for voluntary work in Peer
Support, helping colleagues dealing with difficult situations.
Endrupvej 7, 3480 Fredensborg for the teamwork and collaboration amongst the crew and correct
allocation of tasks. Received an award for voluntary work in Peer
Support, helping colleagues dealing with difficult situations.
Senior First Officer
Jade Cargo International
2007-07 - 2010-08
Senior First Officer on Boeing B747-400 Cargo airplane. Responsible
Trailblazer.me credentials for the safe transport of cargo between the Far East and Europe. Part of the project of implementing an Electronic Flight Bag for performance
calculations. This increased our on-time-performance by 115%.
Air Atlanta Icelandic - Senior First Officer
Trailblazer.me credentials for the safe transport of cargo between the Far East and Europe. Part of the project of implementing an Electronic Flight Bag for performance
calculations. This increased our on-time-performance by 115%.
Air Atlanta Icelandic - Senior First Officer
Tech
Center Air Pilot Academy
2002-01 - 2003-12
Great empathy and used to Airline Transport Pilot License / Radio Telecommunication
Attained highest level of Aviation English
working and navigating in Tårnby Gymnasium & H.F.
very large international Aug. 1996 - May 1998
companies. Communicates H.F. with average score of 9,2.
effectively. Married with 3
children. Always smiling - WORK EXPERIENCE
even though the phone.
Attained highest level of Aviation English
working and navigating in Tårnby Gymnasium & H.F.
very large international Aug. 1996 - May 1998
companies. Communicates H.F. with average score of 9,2.
effectively. Married with 3
children. Always smiling - WORK EXPERIENCE
even though the phone.
Akademisk baggrund
Udemy Online Academy
Udemy Online Academy
2020-09 - 2024-04
Emirates Training College
Emirates Training College
2021-01 - 2021-01
Certificeringer
Mike Wheeler's Salesforce Lightning Certification Course
Pilot License
Certified Salesforce System Administrator ADM 201