Project, Operations & Transformation Copenhagen, Danmark

Kan være tilgængelig

(Opdateret 2022-09-25)

Project, Operations & Transformation

Copenhagen, Danmark

Modersmål Danish, Svenska, English, Arabic

  • Team leader - Strong Stakeholder Management skills
  • Project Management
  • Process and Transformation experienced

Kvalifikationer (21)

MAPPING

Six Sigma

CUSTOMER SERVICE

MANAGERIAL

TEAM PLAYER

CUSTOMER SERVICE ORIENTED

Scrum

Project Management

TEAM LEAD

Lean Six Sigma

BUSINESS DEVELOPMENT

Strategy

GOVERNANCE

LEAN

OPERATIONS MANAGEMENT

PRODUCT DEVELOPMENT

Quality Management System

CLAIMS

SUPPLY CHAIN

QMS

RETAIL SALES

Resumé

• A passion for creativity and innovation.
• I love to creatively transform businesses.
• A leader by nature with emphasis on empathy, efficiency and thinking new.
• Self-driven leader with 4 years of experience as a Project Manager, and 2
years of experience as a Team Lead.
• An Impact-driven and extremely service-minded person who is goal- and
results-oriented.
• A team player who emphasizes proactivity, and a good drive in a team.
• An open-minded, social and loyal person who loves to be surrounded by
people full of energy, passion and strong work ethics, just like me.

Professionel erfaring

Strategy & Supply chain manager
Independent Consultant

2022-08 - 2022-10

• 3 months consultant assignment • Designing and implementing agile ways to work • Improving processes along the supply chain • Standardizing claims handling process • Improving data discipline across front end by implementing training • Redefining warehouse strategy and implementing changes • Better use of data to forecast • Better use of dimensions data to use warehouses efficiently
Business Manager and co-founder
NORDERM Cosmetic clinic

2019-04 - 2022-06

As co-founder of NORDERM my vision was to create the most ambitious clinic with a strong reputation and excellent customer service. My role was to be the overall manager of the company and ensuring the vision was brought to life.
This was done by: • Hiring and training staff to the highest level within cosmetic-medical treatments • Proactively and methodologically following, and continuously implementing medical compliance together with the medical staff.
• Continuously working with customer experience.
The clinic brand was sold off to the medical doctors who were part of the project.
Project Manager/Team Lead
Danske Bank

2018-02 - 2019-12

• Was responsible for pitching a Data Governance project in to the C-suite and the Executive Board of Danske Bank.
• Delivered several presentation materials for C-suite.
• Initiated the Group-wide Data Governance project.
• Managed two global teams consisting of a total of 9 FTEs.
• Made sure that the teams delivered what was planned during sprint planning.
• Managed to implement Data Quality controls on the most critical data in Group IT.
• Strong stakeholder management.
• Strong and comprehensive communication to Management as well as other stakeholders.
Project Manager
J. Krebs & Co. A/S

2016-10 - 2017-11

• Responsible for certifying J. Krebs & Co. A/S for ISO 9001:2015.
• Business transformation, mapping processes, developing and maintaining standards and process documentation.
• Motivating and engaging employees to be active parties of a quality management system, training them and guiding them through instructions and manuals.
• Making sure that top management always was aligned and that the results always were supporting J. Krebs & Co's strategy and vision.
• Carried out process optimization in parallel with the ISO 9001 certification project.
Management Consultant
Sjælsø Management ApS

2016-02 - 2016-04

• A time-limited hire to solve a defined problem.
• Designed a new proces for optimizing and harmonizing Sjælsø Management's IT systems, data and document handling.
• Succesfully implemented the new process in the organisation.
• Created a uniform way of storing, and using data across all construction projects.

Akademisk baggrund

Cand. Merc.
Copenhagen Business School

2013-09 - 2015-11

B.Sc. in Business Administration and Service Management
Business School

2010-09 - 2013-06

International Baccalaureate
International School of Helsingborg

2007-08 - 2010-06

Certificeringer

Certified Scrum Master
Master Black Belt LEAN Six Sigma
Prince2 Foundation
Project Excellence - Implement Consulting Group
Project Management - Danske Bank
RPA Foundation

Kontakt konsulent

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