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(Opdateret 2022-09-25)Project, Operations & Transformation
Copenhagen, Danmark
Modersmål Danish, Svenska, English, Arabic
- Project Management
- Team leader - Strong Stakeholder Management skills
- Process and Transformation experienced
Kvalifikationer (21)
MAPPING
Six Sigma
CUSTOMER SERVICE
MANAGERIAL
TEAM PLAYER
CUSTOMER SERVICE ORIENTED
Scrum
Project Management
TEAM LEAD
Lean Six Sigma
BUSINESS DEVELOPMENT
Strategy
GOVERNANCE
LEAN
OPERATIONS MANAGEMENT
PRODUCT DEVELOPMENT
Quality Management System
CLAIMS
SUPPLY CHAIN
QMS
RETAIL SALES
Resumé
• A passion for creativity and innovation.
• I love to creatively transform businesses.
• A leader by nature with emphasis on empathy, efficiency and thinking new.
• Self-driven leader with 4 years of experience as a Project Manager, and 2
years of experience as a Team Lead.
• An Impact-driven and extremely service-minded person who is goal- and
results-oriented.
• A team player who emphasizes proactivity, and a good drive in a team.
• An open-minded, social and loyal person who loves to be surrounded by
people full of energy, passion and strong work ethics, just like me.
Professionel erfaring
2022-08 - 2022-10
2019-04 - 2022-06
This was done by: • Hiring and training staff to the highest level within cosmetic-medical treatments • Proactively and methodologically following, and continuously implementing medical compliance together with the medical staff.
• Continuously working with customer experience.
The clinic brand was sold off to the medical doctors who were part of the project.
2018-02 - 2019-12
• Delivered several presentation materials for C-suite.
• Initiated the Group-wide Data Governance project.
• Managed two global teams consisting of a total of 9 FTEs.
• Made sure that the teams delivered what was planned during sprint planning.
• Managed to implement Data Quality controls on the most critical data in Group IT.
• Strong stakeholder management.
• Strong and comprehensive communication to Management as well as other stakeholders.
2016-10 - 2017-11
• Business transformation, mapping processes, developing and maintaining standards and process documentation.
• Motivating and engaging employees to be active parties of a quality management system, training them and guiding them through instructions and manuals.
• Making sure that top management always was aligned and that the results always were supporting J. Krebs & Co's strategy and vision.
• Carried out process optimization in parallel with the ISO 9001 certification project.
2016-02 - 2016-04
• Designed a new proces for optimizing and harmonizing Sjælsø Management's IT systems, data and document handling.
• Succesfully implemented the new process in the organisation.
• Created a uniform way of storing, and using data across all construction projects.
Akademisk baggrund
2013-09 - 2015-11
2010-09 - 2013-06
2007-08 - 2010-06