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(Opdateret 2020-07-01)Programme Manager, Financial Services
København
Modersmål Danish, Norwegian, English, Flydende Svenska, Begynder Panjabi, Punjabi
- Digital Business
- Stakeholder Management
- Agile methodologies
Kvalifikationer (17)
PROGRAM MANAGER
PROJECT MANAGER
Change Management
FINANCIAL PROJECT MANAGEMENT
PROGRAM MANAGEMENT
International
TRADING
Investments
MICROSOFT OFFICE
Data Analysis
MARKETING ANALYSIS
EXECUTIVE LEVEL
DOCUMENTATION
Regulation
KEY ACCOUNT
LEARNING AND DEVELOPMENT
Compliance
Resumé
Pragmatic and tech-oriented program/project manager with several years of experience in financial services, structuring larger programs and motivating organizations via concrete specifications of tasks and driving results towards defined goals.
High-performing in stakeholder and change management; having charged both implementation- and transformation programs with great complexities, often comprising a myriad of underlying projects. Programs would typically stretch cross-departmentally, spanning geographies and including external parties, with regular need for management reporting, presentations, and dissemination of information.
With a great passion for Customer Experience; constantly striving to empathize with clients' expectations and how to improve their lives through proper data analysis and employing new technologies and organizational practices.
Professionel erfaring
2018-02 - 2019-12
Part of leadership group directing the highly complex and demanding regulation set forth by the Basel Committee on Banking Supervision, "BCBS #239", stipulating demanding requirements through 14 guiding principles on Risk Data Aggregation and Risk Reporting for major banks.
Key in operationalizing the required workload across the stakeholders and units of entire organization, through agile principles – facilitating stand-ups and status meetings across several work streams touching all business units and group functions, with documentation of outcomes.
Transform vague guidelines and principles/ideas into having clear descriptions, concrete tasks, milestones, goals and deadlines with effective escalation paths, appointing key responsible parties, as well as perform numerous reporting duties towards various boards and committees at the executive level.
Active, on-going deep-dives into lacking progress, red statuses, missing deadlines – breaking down tasks and gaps into milestones with strict deadlines, more frequent follow-up, and reallocating resources, often including storytelling/selling initiatives to C-level suite and decision parties across the organization to push efforts and ensure engagement and efforts.
2016-04 - 2018-02
Main project lead on several consulting projects in banking / capital markets, mainly situated around transformation of processes, technical set up and SOPs on the back of Compliance challenges and digitization efforts of companies – requiring extensive stakeholder management, change management, coordination of various projects across the organization as well as information dissemination and management reporting to numerous bodies.
Produce and execute both concentrated workshops as well as larger conferences, for both lower & senior levels, within strategy, customer journeys and digitalization.
Constructing client proposals, e.g. from identifying opportunities for projects to designing and presenting engagement offers.
Key Account Management for top-tier Danish banks on behalf of KPMG, in addition to serving as key advisor on in-house developments at KPMG Denmark, e.g. working group participation and contributing to Learning and Development.
Directing Fintech service offering, setting strategy, managing operations on a day-to-day basis – establishing partnerships with all arms of the Fintech ecosystem, both in the Nordics and internationally, orchestrate marketing and positioning efforts, contribute to the KPMG Global Fintech Development forum.
2013-10 - 2016-04
Optimization of retail sales/services efforts and commercial systems, utilizing data mining and analysis to structure and automate sales/services through CRM with client-facing personnel.
Supporting top management on enabling corporate strategy, instigate and conceptualize initiatives driving value, e.g. a VIP servicing program.
Led projects and client initiatives across regions, offices, cultures, languages, channels and functions, utilizing Marketing, Markets, Sales Traders, Service function, Sales teams, Data & Analytics, Marketing Tech, etc., driving HQ programs globally.
Analysis of various marketing/campaign materials in performance and KPIs, analyses of clientele to determine strategies, communication and offerings.
Set up events based on trading patters or other behaviors identified on mobile, desktop platforms or other digital/call touchpoints.
Drove private client, ad-hoc investigations for business line stakeholders on product and trading platform usage, providing value-generating insights and recommendation.
2013-01 - 2013-07
Be a liaison between Norwegian and Singaporean businesses – managing stakeholders to ensure healthy relations, participate in talks, events and luncheons to promote Norwegian business exposure.
Support Norwegian businesses in Singapore/SE Asia through networking events, creation of instruction manuals, sponsoring investor conferences.
Assist consular affairs – drafting white papers, official documentations and notarizations, passport processing.
Ideated, Initiated, conceptualized and organized the first ever Asia summit for Embassy trainees.
Akademisk baggrund
2106-10 - 2017-03
2013-08 - 2015-06
2011-08 - 2011-12
2009-08 - 2012-06
Certificeringer
2017-09