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(Opdateret 2021-11-20)IT Project Manager
Copenhagen, Danmark
Modersmål Urdu, Danish, English, Panjabi, Punjabi, Øvet Svenska, Norwegian, Begynder German
- PMO /PA
- Economy
- IT Project Management
Kvalifikationer (56)
MS OFFICE 2003
MS OFFICE XP
Koordinering
MS OFFICE
INTRANET
TEAM MANAGEMENT
IT Project Management
Project Management
PROJECT MANAGER
Stakeholder Management
MICROSOFT OFFICE
MICROSOFT OUTLOOK
MICROSOFT POWERPOINT
OFFICE XP
EXECUTIVE ASSISTANT
POWERPOINT
PROJECT COORDINATOR
OUTLOOK
IT Project Manager
Assistant
PMO
Processer
INVOICING
PROJECT PLANNING
OFFICE 2003
ARKIVERING
CONTRACTS
Projektledelse
SERVICE DESK
BUDGET
Recruitment
CONTRACT MANAGEMENT
BUDGETING
TELEPHONY
DOCUMENTATION
TEACHING
POWERPIVOT
Change Management
MAINTENANCE
Excel
GROUPWISE
BUSINESS CASES
Project Documentation
Jira
ACCOUNTING
FINANCIAL REPORTS
SUPPLIER MANAGEMENT
SATISFACTION
Projektleder
Confluence
FINANCIAL MANAGEMENT
TEAM LEAD
MENTOR
FINANCIAL ANALYSIS
INTEGRATOR
INTEGRATION
Resumé
I am a certified IPMA and Prince 2 foundation IT Project Manager, with more than 20 years of a proven background, leading many aspects of IT projects often with double roles as Project Manager, Project Assistant, PMO Assistant and/or Coordinator at the same time and with business processes and ways of working as my focal point with focus on the customer.
I have been part of architecture-, implementation-, migration-, and development projects. I strive to understand new technical bits and business processes. I have flair to see if a technical solution could help everyday problems, and to transform business processes into a well-documented development projects. I focus on end-user benefits, usability and documentation. I work with all aspects of a project life cycle and IT project management toolbox aligns with the strategic business goals. Project benefits, scope, plan, risks, budgets, testing, implementation, documentation, education and support so it is all align with the strategic business goals.
I have strong stakeholder management, as I am used to interact with boards and the wider business, along with communicate different kinds of information to managers, stakeholders and end users across the entire organization and proficient in working independently and prioritizing tasks.
I am a result-oriented consultant who is motivated by achieving visible results and making a difference that adds value to the business. Results I create by being proactive, using analytical skills and a structured approach to tasks within the team.
I have achieved my goals through my respectful and open way of work in combination with my strong empathy. This has provided confidence and motivation for colleagues and for business partners. I have an outgoing, humoristic and positive mindset. I process the capability to be creative, hardworking and quick to learn.
Professionel erfaring
2021-01 - 2021-10
• Supports the O&T PMO with tracking and reporting on progress against key milestones and deliverables • Provides support around setting up meetings and the capturing of minutes and/or actions • Supports sourcing activity - for example submitting orders, tracking progress of existing orders and invoicing activity • Assists with document management • Supports the work request process to engage with the wider business and request resource or activities • Aids clear and consistent communication both across the O&T work-stream and the wider integration programme • Other project support activities as required
2020-09 - 2020-12
• Run daily stand-up and weekly meetings • Coordinate and delegate different kinds of initiatives • Prepare different materials in PowerPoint to management • KPI maintains and follows up for Service Desk in Power BI • Convey and validation of different data • Gather all relevant project data for weekly and monthly status incl. Financial reports
2020-01 - 2020-06
• Ensure the needed resources are in the project.
• Ensure all accesses to corporative bank in the project have limited access, according to security rules as GDPR and other regulations, to systems as Jira Confluence, Teams and other to development programs.
• Coordinate and delegate all kinds of tasks.
• Define ways of working in the project.
• Team management • Coordinate tasks of the project • Cost, budget, and accruals management
2019-11 - 2019-12
• Make new artifacts and make sure all were updated in a specific language (tone of voice), form and template in ServiceNow, as well as making sure complete artifacts library was filled with correct information in ServiceNow
2018-09 - 2019-09
• Scope and define, Identify, and implement key actions for Replacement of exciting Call Center solution.
• Maintains of all IT Contracts including execution of determination/extension/tenders • Understand Service Desk tasks and its flow and make a template in e.g. Service Now • Rollout (of use of Teams and Microsoft Authenticator in all the Nordic Countries • Planning and execution of yearly IT Event for all employees in each of the Nordic counties • KPI maintains and follows up for Service Desk in Power BI • Stakeholder management on all levels from team to steering committee • Status reporting to program, steering committee, and other relevant governance boards • Change management - Motivate, structure, and implement new ways of working to streamline the tasks for all the Nordics countries and Service Desk
2018-01 - 2018-09
• Implementation of Identity Access Management system - AD • Total Petrochemicals Nordic moving from Aldersrogade to Amerika Plads - Make sure all technical setup is at it place, as TP to move their setup, platform and network to Total (Paris) • Governance on IT Security.
• Vision Rollout (+450 users): Project planning, execution and rollout plan and preparation of all communication to forwards managers, users, Intranet e.g. and execution of it.
• E-mail migration (+3000 accounts): Project planning, execution rollout plan and preparation of all communication.
Project Coordinator - SIAM and Project Office • Change management and coordinate of project work and administrations duties (assigning tasks, controlling scheduling, on/off boarding of new employees) • Documentation writing • Make new process and template In Service Now • Process optimizing, design and implement new process and guidelines • Stakeholder management on all levels from team to steering committee
2018-08 - 2018-09
After 1 ½ months due to a management decision the project had been postponed.
2017-07 - 2017-12
SKAT (State Angency -Tax authority of Denmark) Project purpose: Economic and budget controlling along with contract, resource and supplier management. Tax office largest project of the time being which had a lot of media focus as well.
• Economic and budget controlling -milestone, risk, profit in SAP and Excel • Monitor and control deliverables • Project benefits and financial analysis • Project documentation • Risks management • Resource and supplier management • Contract management • Development of common standards, methods and processes • On boarding of consultants
2016-05 - 2017-03
2016-01 - 2016-04
• Coordinator for new organizational change to forwards IT operational functions to be moved to Augustenborg, containing the process about how tasks will be moved, what makes sense, what does not and what it takes to move for the organisation, the individual, IT and people who will be moved and training agenda and much more.
• IT user support (super user) - e.g. prioritizing service call and coordinator of system settings • Collect information to change requests, create changes according to defined processes • IT user creations (access card, dedicated systems, telephone, hardware etc.) • Finance tasks such as debt-management, reconciliations and preparation of financial reports
2015-01 - 2015-12
• Preparation of presentations, agendas and minutes writing • Profit accomplishment • Portfolio management • Stakeholder management
2010-05 - 2014-12
• Implementation of Digital Post and remote printing containing strategy and marketing aimed at citizens and internal strategy happenings, competitions and statistical follow-up.
• Implementation of Identity Access Management system - AD • Upgrade from Windows XP to Windows 7 and Novell Zenworks • Upgrade from MS Office 2003 to MS Office 2007 • Database and Server consolidation and migration to Microsoft Print 2010 • Implementation of Active Signature (email signature) and plenty of other projects • Make sure design and development are according to standards and instructions The projects include as well: • Economic and budget controlling -milestone, risk, profit • Monitor and control deliverables • Project documentation • Business case • Risks management • Contract management • Supplier management PA /PMO: • Octopus, omniscient for ØDC • Coordinate preparation, plan, follow-up of various meetings and various other administration tasks.
• Innovation / Lean tasks of workflows / processes internal to forwards ØDC and across the municipal • e.g. Staff Additions in IT systems, ordering hardware, recruitment process and meeting culture Other tasks: • Tender on dedicated systems • Updating and maintenance of intranet, the IT part in Sitecore • Preparation and update of all IT guides • Responsible for all invoicing and payment on IT field, both internal and external in Prisme.
2009-11 - 2010-04
In this process, I had role as team member and project manager: • Coordinate courses for 1300 employees in the transition from GroupWise to Outlook. From the choice of supplier to the planning of teaching and learning content • Preparation of schedule for image deployment of over 1700 PCs which all departments would physically have exchanged their PC at City Hall • Plan and test of the progress of the new image, communication and information letters to the intranet, staff, managers etc.
The projects include as well: • Monitor and control deliverables • Risks management • Contract management • People and Stakeholder Management Other projects and daily tasks: • Project of "Proof of concept" course concerning. testing of virtual desktop (VDI / Citrix solution) and then implementation • Preparation of municipal IT- security policy according to Danish Standard-484 • Preparation, updating of manuals/guides • Maintenance of the Intranet in Sitecore • Education in the municipality ERM system, IT information for newcomers and E-learning • Management - reporting to management in relation to the ERM system
2008-10 - 2009-10
2004-01 - 2008-01
2008-01 - 2008-01
2003-01 - 2004-01
2001-01 - 2003-01