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(Opdateret 1+ år siden)Erfaren Projektleder
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Modersmål Danish, English, Øvet Svenska
- ServiceDesk
- Projektledelse
- Ledelse
Kvalifikationer (19)
BUSINESS REQUIREMENTS
ITIL
DECOMMISSIONING
VENDOR AGREEMENTS
Change Management
Telecom
REQUIREMENTS GATHERING
OPERATIONS
BUSINESS DEVELOPMENT
PRODUCT MANAGER
LOGISTICS
RETAIL
User Stories
VENDOR CONTRACTS
FINANCE
DEPLOYMENT
PRODUCTION ENVIRONMENT
CONFIGURATION MANAGEMENT
SIEBEL
Resumé
15+ years working as a Management Consultant, highly skilled communicator and stakeholder manager. Very positive attitude towards people and projects that easily rubs off on the environment. High energy and a strong personal interest in achieving the best possible result.
Many years of department, people and project management has given me a good and pragmatic approach towards methods and tools ensuring focus is on delivering the project goals and anchoring the benefits.
A background as a computer specialist and hands-on experience with a multitude of IT improvements helps ensuring the technological scope of the assignment is anchored in the business processes.
Long experience and knowledge of PRINCE2, ITIL & SCRUM principles as well as agile development provides me with a good foundation for managing people and projects.
Professionel erfaring
Manager
3gamma/Sofigate
2015-01 - Nuværende
Manager (Managing/Principal Management Consultant) at Sofigate (formerly 3gamma).
• Focusing on assignments within project management, analysis,
requirements gathering, workshop facilitation.
• Internally focusing on business development, creating new sales channel and broadening the brand and awareness of Sofigate.
Sofigate is an independent management consulting company providing technology strategy consulting and IT advisory services to industry leading companies across sectors. Operating from offices in Finland, Sweden and Denmark.
We work closely with senior executives, strategists and technologists to accelerate growth and seize the opportunities of the digital age.
• Focusing on assignments within project management, analysis,
requirements gathering, workshop facilitation.
• Internally focusing on business development, creating new sales channel and broadening the brand and awareness of Sofigate.
Sofigate is an independent management consulting company providing technology strategy consulting and IT advisory services to industry leading companies across sectors. Operating from offices in Finland, Sweden and Denmark.
We work closely with senior executives, strategists and technologists to accelerate growth and seize the opportunities of the digital age.
Certified SAFe Product Owner / Product Manager
Certified SAFe for Lean Enterprise
2019-01 - Nuværende
4.6
* Certified SCRUM Master
* Certified ITIL V3 Foundation
* Certified in Lean Management
* Project management, PRINCE2
* Facilitator of workshops
* Requirements gathering
* Stakeholder management
* Specialties: ITSM, ITIL
Sector/Industry
* Finance
* Telecom
* Logistics
* IT Development/Engineering
* Construction
* Sales/Strategy
* Public
15+ years working as a Management Consultant, highly skilled communicator and stakeholder manager. Very positive attitude towards people and projects that easily rubs off on the environment. High energy and a strong personal interest in achieving the best possible result.
Many years of department, people and project management has given me a good and pragmatic approach towards methods and tools ensuring focus is on delivering the project goals and anchoring the benefits.
A background as a computer specialist and hands-on experience with a multitude of IT improvements helps ensuring the technological scope of the assignment is anchored in the business processes.
Long experience and knowledge of PRINCE2, ITIL & SCRUM principles as well as agile development provides me with a good foundation for managing people and projects.
Selected projects (2000-2019)
* Certified SCRUM Master
* Certified ITIL V3 Foundation
* Certified in Lean Management
* Project management, PRINCE2
* Facilitator of workshops
* Requirements gathering
* Stakeholder management
* Specialties: ITSM, ITIL
Sector/Industry
* Finance
* Telecom
* Logistics
* IT Development/Engineering
* Construction
* Sales/Strategy
* Public
15+ years working as a Management Consultant, highly skilled communicator and stakeholder manager. Very positive attitude towards people and projects that easily rubs off on the environment. High energy and a strong personal interest in achieving the best possible result.
Many years of department, people and project management has given me a good and pragmatic approach towards methods and tools ensuring focus is on delivering the project goals and anchoring the benefits.
A background as a computer specialist and hands-on experience with a multitude of IT improvements helps ensuring the technological scope of the assignment is anchored in the business processes.
Long experience and knowledge of PRINCE2, ITIL & SCRUM principles as well as agile development provides me with a good foundation for managing people and projects.
Selected projects (2000-2019)
Sales/Strategy
2019-01 - Nuværende
Employed by Sofigate / 3gamma
Building new sales channel for Sofigate, broadening our market presence and establishing working relationships with the leading Danish IT consultancy broker companies (Mind4IT, Prodata, Eworks etc.)
Developing sales strategy for Sofigate Denmark, focusing on long lasting relations and establishing trust and credibility amongst our partners, vendors and associates.
Building new sales channel for Sofigate, broadening our market presence and establishing working relationships with the leading Danish IT consultancy broker companies (Mind4IT, Prodata, Eworks etc.)
Developing sales strategy for Sofigate Denmark, focusing on long lasting relations and establishing trust and credibility amongst our partners, vendors and associates.
External Consultant - Project manager, Analyst
Large Nordic & Systemic bank
2016-01 - 2018-01
Conducting analysis of existing test and production environments, creating overview of selected business critical applications ensuring a foundation for creating a working pre-production environment for risk-based verification of deployment packages.
Project goal: Meeting target presented by ECB (European Central Bank) of being able to test and verify data and functionality to ensure stability, availability and reliability.
Project goal: Meeting target presented by ECB (European Central Bank) of being able to test and verify data and functionality to ensure stability, availability and reliability.
Project manager for uCMDB project
Swedish Logistics company
2015-01 - 2016-01
Project manager for uCMDB project,
Analyzing current state of CMDB implementation with the supporting processes Asset and Configuration Management. Establishing and improving collaboration amongst vendors Infrastructure and applications (Customer, ATOS & CGI)
Designing RACI models and writing role descriptions for Configuration Management Process, Configurations Manager, Configuration Administrator, CI Owner and Configuration System Manager.
Project manger for Disaster & Recovery project
Identifying business critical applications and dependencies to establish and define recovery process.
Designing initial process for data offloading to lower storage tiers.
Project Manger for Server Upgrade & Decommissioning project.
Creating overview and tight progress reporting for a collaboration between Customer, ATOS & CGI with the purpose of reducing unused licenses, removing old server and consolidating active applications on upgraded servers.
Facilitated by workshops with internal business staff and application owners to ensure sufficient level of testing before and after transition and upgrade.
Analyzing current state of CMDB implementation with the supporting processes Asset and Configuration Management. Establishing and improving collaboration amongst vendors Infrastructure and applications (Customer, ATOS & CGI)
Designing RACI models and writing role descriptions for Configuration Management Process, Configurations Manager, Configuration Administrator, CI Owner and Configuration System Manager.
Project manger for Disaster & Recovery project
Identifying business critical applications and dependencies to establish and define recovery process.
Designing initial process for data offloading to lower storage tiers.
Project Manger for Server Upgrade & Decommissioning project.
Creating overview and tight progress reporting for a collaboration between Customer, ATOS & CGI with the purpose of reducing unused licenses, removing old server and consolidating active applications on upgraded servers.
Facilitated by workshops with internal business staff and application owners to ensure sufficient level of testing before and after transition and upgrade.
Ikano Bank
2013-01 - 2015-01
Internally employed by Ikano Bank A/B
Employed in Ikano IT operations, managing automated data execution (Batch environment)
Established procedures for collaboration between the offices in DK, Germany, UK & Sweden.
Established SWAT teams, to handle Major Incidents (MI) and severe problems with a high impact.
Designed and implemented ITIL Change Management, established and manned CAB & ECAB forum
Designed tool and process for change planning and tracking.
Aligning process work with external consultant implementing release and deployment process to get these upgrade and releases planned in alignment with the change process.
Employed in Ikano IT operations, managing automated data execution (Batch environment)
Established procedures for collaboration between the offices in DK, Germany, UK & Sweden.
Established SWAT teams, to handle Major Incidents (MI) and severe problems with a high impact.
Designed and implemented ITIL Change Management, established and manned CAB & ECAB forum
Designed tool and process for change planning and tracking.
Aligning process work with external consultant implementing release and deployment process to get these upgrade and releases planned in alignment with the change process.
Ikano Bank A
2013-01 - 2015-01
B
Internally employed in Ikano IT operations.
• Established collaboration between offices in DK, Germany, Sweden and UK in the teams working with automated work packages (Batch runs)
• Implemented ITIL Change management, designed process and established CAB & ECAB forum manned with the right resources.
• Implemented SWAT teams for problem analysis and solving for
selected major incidents (MI) or problems impacting many users or employees.
Internally employed in Ikano IT operations.
• Established collaboration between offices in DK, Germany, Sweden and UK in the teams working with automated work packages (Batch runs)
• Implemented ITIL Change management, designed process and established CAB & ECAB forum manned with the right resources.
• Implemented SWAT teams for problem analysis and solving for
selected major incidents (MI) or problems impacting many users or employees.
External consultant - Project Manager
at Branchehuset
2015-01 - 2015-01
Tool selection project.
Analyzing existing internally developed tool for item registration (PIM - Product Identification Management).
Matching existing functionality and requirements against the standard solutions available on the market. (ideally a combination of PIM and CMS - Product Information System and Content Management Systems)
Analyzing existing internally developed tool for item registration (PIM - Product Identification Management).
Matching existing functionality and requirements against the standard solutions available on the market. (ideally a combination of PIM and CMS - Product Information System and Content Management Systems)
self-employed
self-employed
2006-01 - 2013-01
Independent management consultant working via own direct contacts and consultancy brokers (7N, Mind4IT, eWorks etc).
Assignments:
Assignments:
Self-employed
Self-employed
2012-01 - 2013-01
owner of Wirol
External consultant at CallMe (part of Telia)
Managing workload and tasks for Oracle Siebel development & support team.
Part of a small development & support organization, running daily SCRUM meetings utilizing Kanban boards to maintain overview of assigned / unassigned activities, incidents & problems.
Ensuring progress and focus on prioritized tasks.
External consultant at CallMe (part of Telia)
Managing workload and tasks for Oracle Siebel development & support team.
Part of a small development & support organization, running daily SCRUM meetings utilizing Kanban boards to maintain overview of assigned / unassigned activities, incidents & problems.
Ensuring progress and focus on prioritized tasks.
Self-employed
Self-employed
2008-01 - 2012-01
owner of Wirol
External consultant at Nokia Denmark.
Heading global support organization, a team of 16 persons working in Denmark, Germany, Finland and India, with a userbase of +20000 unique users.
Primarily supporting a tool "Hydra" used for replicating binaries between all RnD sites, ensuring developers had access to the most recent version of an active build.
Created Service Desk and outsourced 1st level support to Chennai, India,
Established and staffed the office, lived in India for a short period of time, ensuring process and procedures were understood and followed.
Later reorganized other parts of the ongoing work and managed a transition project scaling down the organization in Copenhagen, Denmark and at the same time upscaling and transferring tasks to Tampere, Finland.
Acting as SCRUM master for development team of 12 persons, developing the internal Hydra tool.
Creating user stories, breaking stories down to achievable sprints, organizing sprints in actual deliverables and maintaining the backlog ensuring even progress on all key aspects of the replication engine
External consultant at Nokia Denmark.
Heading global support organization, a team of 16 persons working in Denmark, Germany, Finland and India, with a userbase of +20000 unique users.
Primarily supporting a tool "Hydra" used for replicating binaries between all RnD sites, ensuring developers had access to the most recent version of an active build.
Created Service Desk and outsourced 1st level support to Chennai, India,
Established and staffed the office, lived in India for a short period of time, ensuring process and procedures were understood and followed.
Later reorganized other parts of the ongoing work and managed a transition project scaling down the organization in Copenhagen, Denmark and at the same time upscaling and transferring tasks to Tampere, Finland.
Acting as SCRUM master for development team of 12 persons, developing the internal Hydra tool.
Creating user stories, breaking stories down to achievable sprints, organizing sprints in actual deliverables and maintaining the backlog ensuring even progress on all key aspects of the replication engine
Self-employed
Self-employed
2006-01 - 2008-01
owner of Wirol
External consultant at CEG A/S
In charge of all internal IT, infrastructure and communication in the main office and all construction sites.
In charge of all vendor contracts related to IT and communication, negotiating SLA/OLA and establishing a collaboration between related vendors to avoid unnecessary delays due to areas of responsibilities.
Establishing procedures for incident & problem management to ensure fast error handling and resolution.
2000 - 2006
IT Development/
Engineering
Public Sector
Employed by 1stFronstStore A/S
Headhunted by breakout team from Dannet A/S, Birkerød.
Initially hired as internal IT manager, but repositioned my self to be internal IT manager and a client facing technical consultant.
Internal tasks.
People management of a team of 2 employees
Worked for many years closely with DK public sector (Amtsgårde), the former regions, doing advisory and implementing a electronic ticket issue system for public transportation based on a Windows/Oracle platform with the front end developed in "Magic"
(4th generation development platform tool from Israel)
External consultant at CEG A/S
In charge of all internal IT, infrastructure and communication in the main office and all construction sites.
In charge of all vendor contracts related to IT and communication, negotiating SLA/OLA and establishing a collaboration between related vendors to avoid unnecessary delays due to areas of responsibilities.
Establishing procedures for incident & problem management to ensure fast error handling and resolution.
2000 - 2006
IT Development/
Engineering
Public Sector
Employed by 1stFronstStore A/S
Headhunted by breakout team from Dannet A/S, Birkerød.
Initially hired as internal IT manager, but repositioned my self to be internal IT manager and a client facing technical consultant.
Internal tasks.
People management of a team of 2 employees
Worked for many years closely with DK public sector (Amtsgårde), the former regions, doing advisory and implementing a electronic ticket issue system for public transportation based on a Windows/Oracle platform with the front end developed in "Magic"
(4th generation development platform tool from Israel)
External head of IT
CEG A/S
2006-01 - 2008-01
Being in charge of all it vendor contracts, internal it projects, construction site infrastructure planning,
• External at Nokia, Denmark.
Heading global support organization with a userbase of 20.000 unique users.
Assigned as SCRUM master for development team of 8 persons
• External at CallMe (part of Telia)
Heading team of Oracle Siebel support and development.
• External at Nokia, Denmark.
Heading global support organization with a userbase of 20.000 unique users.
Assigned as SCRUM master for development team of 8 persons
• External at CallMe (part of Telia)
Heading team of Oracle Siebel support and development.
IT Manager
1stFrontstore A/S
2000-01 - 2006-01
for a startup company.
Changed role from being only internal to client facing IT consultant, working closely with DK public sector in Jylland and Fyn.
Changed role from being only internal to client facing IT consultant, working closely with DK public sector in Jylland and Fyn.
Akademisk baggrund
AROS Business academy
AROS Business academy
1986-01 - 1988-01
Certificeringer
Certified SCRUM Master
ITIL V3
CISP
Certified SAFe Product Owner / Product Manager
Certified SAFe for Lean Enterprise 4.6
Certified in Lean Management
Certified IT Standard Professional (CISP), Sofigate
Certified IT Management Professional (CIMP), Business Technology Academy
ITIL Version 3 Foundation, EXIN
Lean Management, Compass Akademi
BMC Accredited Administrator Control - M ver. 8
Sofigate Foundation, Sofigate
PRINCE2 Foundation
Danish - Native language
English - Spoken (Fluent), Written (Fluent)
(Fluent)
English - Spoken