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(Opdateret 2022-04-24)Digital Commerce Architect
København, Danmark
Modersmål Danish, English, Øvet Svenska, Norwegian, Begynder Spanish, German
- Mikroservices
- Ehandel
- Projektledelse
Kvalifikationer (32)
PHOTOSHOP
PAYMENTS
PROBLEM SOLVING
PROTOTYPING
SHIPPING
CUSTOMER SERVICE
Project Management
ERP
CONFIDENT
CDO
Magento
MIDDLEWARE
COOKING
WMS
API
DIGITAL STRATEGY
ORDER PROCESSING
KITCHEN
CRO
RETAIL SALES
PHP
USER EXPERIENCE DESIGN
Google Analytics
UX
EMPLOYEE RESOURCE GROUP
SEARCH ENGINE OPTIMIZATION
REBUILD
SEO
UX design
REACTJS
Next.js
React
Resumé
In my daily work life, I enjoy having complex challenges to solve, and I am constantly developing new ways to improve and optimize the businesses I am working with. From the repetitive customer service answers to the deeper integration of financial systems into the web frontend, I thrive to find solutions that can cut minutes or even hours off the work routines, and at the same time improve the revenue stream, while making sure that everything is as convenient as possible for each and every customer, by working with and understanding customer journeys.
Professionel erfaring
2020-09 - 2022-04
Transforming and maturing the digital commerce area by employing
new technologies and ways of working to improving processes, innovation
and time-to-market, using a Best-Of-Breed approach, with a
underlying MACH architecture.
● Introducing automated order processing flow (was manual)
● Introducing shipping systems with label printing (was stamps)
● Implemented new webshop tracking setup (sGTM + GA4)
● Implemented new PIM system, PSP (payments), Webshop software,
internal order tools, CDP and ESP system
● Implemented custom OMS platform to automate order handling
2018-11 - 2020-05
Developing and executing the digital commerce strategy to ensure
a fantastic experience before, under and after the holiday for
each of the almost 100.000 annual guests
● Rebuild all integrations to new booking engine SOAP/REST
● Increased performance on both online and assisted sales
● Development and operation (P/L) of Online Payments, Websites
(8+ storefronts), Bookingsystem, CRM integrations, ERP, BI, System
Architecture, Digital Strategy, Flight management systems etc.
● Managing several external partners and developers
2013-11 - 2018-11
Consultant on various web and multichannel projects, mostly focused
on E-commerce. Work have included Middleware / DW / PIM
/ ERP / WMS integrations, marketing automation and frontend UX.
2011-01 - 2016-12
Development of multi-channel digital business from scratch, growing
in size with up to 800% year by year, forcing a constant adjustment of
automated processes and problem solving.
2009-02 - 2013-01
Various e-commerce project tech development for whitelabel business
provider, working with Payment services / recurring payments /
ERP integration and High traffic websites management and development
(devops).
Akademisk baggrund
1988-08 - 1998-06