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(Aktualisiert 2021-04-26)Scrum Master, Agile Coach
Niederlande
Einheimische Dutch, English, German
- International Einsetzbar
- Dreisprachig
- 17+ Jahre Erfahrung als Agile Coach und Scrum Master
Fähigkeiten (31)
COOKING
Kanban
CLAIMS
MENTORING
CHIEF INFORMATION OFFICER
COACHING
REINSURANCE
Scrum
CONTINUOUS IMPROVEMENT
E-LEARNING
Portfolio Management
PMO
SALES MANAGER
MS OFFICE
GOVERNANCE
SALES AGENTS
WORKFLOW
Marketing
HR
CRM
SATISFACTION
INTEGRATION
SALES PLANS
COLLECTIONS
CREDIT ISSUES
PREMIER
CLOSING
PCI
MORTGAGE
INTEGRATOR
LOANS
Zusammenfassung
mborchers@larensa.com
+31 651 59 29 90
Empathic Servant Leader and change catalyst, guiding organizations in value
driven Agile adoption. Pragmatic Agile Coach energizing people, empowering Bilthoven, The Netherlands
teams and building self-organized businesses. Tactful Professional Scrum Master
daring to be disruptive, yet resourceful in removing impediments. linkedin.com/in/michael
borchers/
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AGILE TRANSITION COACH/SCRUM MASTER
Amber Result Focused
T-Mobile, The Hague, Netherlands / 2012 - 2016
Green People Centrix
Using SAFe to transition 420 call agents to work from home. Setting up cross Yellow Innovation Driven
functional Business, IT and HR Scrum teams dealing with routing, security, KM,
CRM, QM and IT-support challenges. Annual savings €850k. NPS:25 (+6) (+12%)
SCUM MASTER/PROJECT LEAD ABILITIES
APG Asset Management, Heerlen, Netherlands / 2008 - 2012
MS Office
Led QM & E-learning platform tender & implementation for 110 staff on 2 MS Planner
locations using Scrum. Turned retrospective into proper learning events. Staff Azure DevOps
churn: -14%, Employee satisfaction; +21%, Year on Year savings: €378k. Trello
Jira
Mural
AGILE PROFESSIONAL
SCRUM MASTER/CHANGE CONSULTANT
Berufserfahrung
2000-01 - 2003-01
1999-01 - 2000-01
platform development to Atos Origin. 18 reports in matrix. Founded CTO office,
centralizing procurement & SLA processes reducing software license cost by 38%.
1996-01 - 1999-01
Grew business from CHF 2.6m to 10million in 2,5 years' time. Premier supplier to 6
of 20 SMI index companies. Set up tele-sales/service unit to support SME business.
1995-01 - 1996-01
sales plans, conventions, training and support in deal closing. Grew business from
£29m to £63m over 2 years, directing 28 sales executives in global matrix structure.
OTHER ROLES
1993-01 - 1994-01
1992-01 - 1993-01
1989-01 - 1991-01
1983-01 - 1985-01
Akademischer Hintergrund
2017-09 - 2017-11
2016-01 - 2017-07