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(Aktualisiert 2022-11-28)IT konsulent (support & drift)
København, Denmark
Einheimische Danish, English
- Helpdesk - IT drift - Office365
- VMware
- Microsoft serverdrift
Fähigkeiten (38)
WINDOWS 95
SERVICEDESK
Troubleshooting
Active Directory
DOCUMENTATION
DEPLOYMENT
ms 10
support
IT Support
Office365
WINDOWS 2000
Server management
ITSM
Microsoft
Microsoft Office 365
ONBOARDING
CUSTOMER SERVICE
HELPDESK
Incident Management
EXCHANGE
IT Service Management
VM
IT Project Management
PROJECT MANAGER
IMAGING
IT AUDIT
Recruitment
CONTRACT MANAGEMENT
SARBANES OXLEY
SARBANES-OXLEY (SOX)
SOX
NETWORK TROUBLESHOOTING
AUDIT
Project Management
RETAIL SALES
ERP
IT Project Manager
RADIOLOGY
Berufserfahrung
consultant and interim IT manager
Independent IT
2009-01 - Jetzt
External IT consultant
Right People Group
2013-01 - Jetzt
• Sparring with management • General IT support, networking, Incident Management, Project Management, Service Delivery Management, hardware/software, etc.
consultant
External IT
2013-01 - Jetzt
IT Project Manager for 3M Denmark A/S, where I supported the Nordic organization with 2nd level IT support and the UK IT HQ with Project coordination & Management towards the Danish & Nordic countries.
My roles as a Project Coordinator for 3M Denmark has been very beneficial for the organization as I work very close with the Nordic business and the local vendors giving the organization outside the Nordic countries a good insight in delivering the projects as precise as possible.
I find working in such a large international and agile organization very motivating.
Day to day tasks include: • Project coordination with UK IT HQ • Local Project Management • Communicate with key stakeholders • Vendor communication, coordination & management • IT onboarding incl. Mobile device Intune enrollment • Imaging machines • System documentation • 1st and 2nd level support for users (laptops / Iphones / Ipads) • Network troubleshooting with Global IT (Cisco environment) • Windows 10 + Office365 support
My roles as a Project Coordinator for 3M Denmark has been very beneficial for the organization as I work very close with the Nordic business and the local vendors giving the organization outside the Nordic countries a good insight in delivering the projects as precise as possible.
I find working in such a large international and agile organization very motivating.
Day to day tasks include: • Project coordination with UK IT HQ • Local Project Management • Communicate with key stakeholders • Vendor communication, coordination & management • IT onboarding incl. Mobile device Intune enrollment • Imaging machines • System documentation • 1st and 2nd level support for users (laptops / Iphones / Ipads) • Network troubleshooting with Global IT (Cisco environment) • Windows 10 + Office365 support
consultant
Plesner law firm
2014-01 - 2021-01
Was brought in for a Group Policy project for 3 months and ended up working with their 2nd level team daily for 6 years! Day to day tasks included: • Managing 130+ virtual servers in a VM Ware environment • 2nd level support to 400+ users • Project management • Vendor coordination • MS Intune mobile device setup & enrollment project • MS Intune Windows conditional access project • Managing devices in MS endpoint manager - software & OS deployment • Implementing a ITSM system and training the IT staff • Project management (WLAN replacement - Upgrade and replacement of switches • Office365 Security project with two factor auth & conditional access • Cable management project • Migrating to Office365 • Upgrading Exchange servers • Secure printing • Microsoft SCCM project etc.
• RDS server admin - Citrix Server admin - Exchange Server admin - SQL server admin etc • SSL certificate replacement on infrastructure
• RDS server admin - Citrix Server admin - Exchange Server admin - SQL server admin etc • SSL certificate replacement on infrastructure
Acting Interim IT Manager
Habro & Finansgruppen
2009-01 - 2015-01
• Support for the company's 65 users • Migrating servers to VM ware • Project management • System documentation • Purchase strategy • Creating IT security policy • Set up IT infrastructure for 40 employees in 4 days in an empty building (when Estatum's employees were taken over by Habro & Finansgruppen) • Creating Backup Strategy • Mitigate IT security audit findings • Consolidating 4 companies at 4 different addresses into one • Introduction of IT helpdesk system • Virtualization of servers • IP telephony project
Interim IT manager and IT consultant
ScanJour
2012-01 - 2014-01
• Implementing an ITSM system and training the IT staff • Setting up efficient deployment system • Sparring with management • 1st and 2nd level support for users
IT Manager
Estatum A/S
2008-01 - 2009-01
2009 Responsibility: • Building an IT department • Operation of the company's 65 employees • Hiring an IT supporter Special results: • Supporter recruitment • Negotiating with vendors • Introduction of helpdesk system • Mitigating IT security audit findings • Prepared IT strategy as well as security policy • Relocation of all the company's IT assets to the Habro & Finansgruppen
IT Manager
PBN MEDICALS Denmark A/S
2002-01 - 2008-01
Manufacturer of hospital equipment in interventional radiology and gastrologic etc Responsibility: • Daily operation of the company's activities in Europe consisting of 140 users distributed in 10 countries • Reference to the Canadian Director of Infrastructure with a dotted line to our Danish Director • Member of the management team in Denmark Special results: • Prepared IT security policy • Prepared IT strategy • Prepared contingency plan • IT support to all users in EU • Vendor management / contract management • Migrating Exchange 2000 to 2003 • Migrated from NT 4.0 to Windows 2000 and 2003 • Completed mobility project • FDA "part 11" validation of Navision 4 ERP • Implementation of Sarbanes Oxley (SOX) controls and mitigating findings (revised by PWC without annotations) • Mitigate IT audit findings related to Dansk Standard ISO 27001 validation
Systemkonsulent
IT konsulenthus
1999-01 - 2002-01
Responsibilities: • Windows 2000 migration project at FDB • Windows 2000 deployment project at MT Højgaard • Advice and optimization of helpdesk at the Ministry of Foreign Affairs • Project manager on change management function at Bankers EDB central "BEC" • Windows 2000 deployment project at BEC • WMWARE training • Multiple MCP certifications
IT System administrator
Canal Digital
1997-01 - 1999-01
Responsibilities • Operation of NT 4.0 server /Workstation environment with 80 users • Exchange server management • Operation of Nortel Meridian phone central with IVR • Training of users in new and existing systems • Hardware & Software Purchase • Preparation of system documentation and procedures Special results: • Upgrading from Windows 3.11 to Windows 95 and from 95 to 98 • Moving NetWare servers to Windows servers
Customer Service representative
Canal Digital
1995-01 - 1997-01
Trainee
TeleDanmark
1993-01 - 1995-01
Zertifikate
MCP