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(Aktualisiert 2022-04-04)

IT Contract & Service Delivery Manager

Stockholm, Sweden

Anfänger Svenska, English

Kontakt

Fähigkeiten (21)

OPERATIONS

GOVERNANCE

RFP

PowerShell

RETAIL

IT Recruitment

MARKETING AUTOMATION

LIFE CYCLE

ANIMATION

BUDGET

GSUITE

ITSM

3D MODELING

Procurement

PRINTERS

ERP

RFI

SHELL SCRIPTING

IT Service Management

PROJECT LEADERSHIP

Zusammenfassung

With more than thirteen years of accumulated experience in
IT, specializing in procurement lifecycle, IT-management,
analytics, and cost optimization, Olof combines his technical
background with extensive experience in procurement
processes to support company portfolios and IT roadmaps.
Through clear leadership and defined objectives, he aims to
set long term strategic goals that are measured through
quantifiable short-term gains.

Berufserfahrung

Contract and Service Delivery Manager

Apple and Microsoft

2019-07 - 2022-02

Sweden Developed procurement model for IT purchases, RACI's, RFI and RFP templates and governance model for vendor management. Responsible for negotiations and part of evaluation process for IAM solution, ERP system, HR core system, marketing automation tools, Apple and Microsoft licensing, ITSM solution, computer lifecycle, amongst others.
Cost, usage and optimization analytics and reports.
Supported implementations and worked closely with vendors, project managers and stakeholders to ensure service delivery.
Part of IT recruitment process - Point of contact for external consultant companies, consultant profiles and negotiations.

IT Operations Specialist

Extenda Retail

2018-01 - 2019-06

Sweden IT-Contract and services analysis, cleanup, optimization and negotiations.
Point of contact for all IT-vendors and partners. Responsible for service and license consolidation in a company merger between Extenda and Visma Retail. Involved in optimizing IT- costs, forecast and budget. Part of implementation of services and solutions. Gsuite and Azure admin.
Experience with Powershell.

Senior IT Analyst, SSNC

Advent Software

2014-09 - 2017-12

EMEA Responsible for IT-services, software and hardware procurement for 7 offices in EMEA. Supported server infrastructure, network infrastructure, life cycle management, deployment system, on/off boarding, printers, Full working Proficiency (C2) KVM's, file servers and end-users. Domain and Exchange admin.

Akademischer Hintergrund

Berzeliusskolan

Berzeliusskolan

2010-09 - 2014-08

Metropolitan University

2007-01 - 2010-01

Zertifikate

Cambridge English

Advanced (CAE)