Erfaren Configuration och Change Manager Stockholm, Sweden

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(Aktualisiert 2020-04-27)

Erfaren Configuration och Change Manager

Stockholm, Sweden

Einheimische Svenska, English

  • Configuration, Document & Incident Management
  • Release & Deployment Management
  • Change & Quality Management

Fähigkeiten (43)

CONFIGURATION MANAGEMENT

CM TOOLS

SOFTWARE CONFIGURATION MANAGEMENT

Strategic planning

QUALITY CONTROL

Project Documentation

PROCESS DOCUMENTATION

SOFTWARE CONFIGURATION

WORD

DOCUMENTATION

Clearcase

SARBANES-OXLEY (SOX)

CLEARQUEST

MAINTENANCE

MICROSOFT WORD

Incident Management

POWERPOINT

MS WORD

SOX

Change Management

MICROSOFT POWERPOINT

ITIL

DEPLOYMENT

GxP

BUILD MANAGEMENT

INTRANET

ADMINISTRATIVE SUPPORT

Telecom

WAP

VISUAL C++

POS

WORKFLOW

PRODUCT DEVELOPMENT

Microsoft Visual C++

INTEGRATION

CAD

RETAIL

DISPATCH

RETAIL MARKETING

CFP

AUTO CAD

INTEGRATOR

LOADER

Zusammenfassung

• Configuration Management
• Release & Deployment Management
• Change Management
• Document Management
• Quality Management
• Incident Management
• Project Management
• Baseline Management
• Information och Data Coordinator
• Build Management
• Test Configuration Management
• System Manager
COURSES/CERTIFICATE
• ITIL - Foundation
• ITIL - Service Management
• Presentation Technique
• Ericsson PROPS
• ClearCase for Designers & Administrators
• PPS - Practical Project Management
• Requirement & Change Management
PROJECT MANAGEMENT
• SOX
• ITIL
• PPS
• PROPS
• SCRUM
• LEAN
OPERATION-/BUSINESS AREA- COMPETENCE
• Electronic & Electrical Industry
• Public Administration
• Pharmaceutical Industry
• Telecom
• Bank & Insurance
• Retail
• IS/IT
• Heavy Vehicle industry

Berufserfahrung

ROLE Configuration Manager Engineer
ELECTROLUX AB

2018-04 - 2020-05

ASSIGNMENT The purpose of the assignment was to manage and lead the strategic planning and development of routines and implementation of the configuration management processes in the product development of electronic products within Electrolux Small Appliances and Home Care (Embedded Technology) in Sweden, Hungary and China.
I had the overall responsibility to ensure that the processes, procedures, work templates and tools are optimal from a department and section point of view. I handled the revision handling and revision planning of both Hardware and Software. Responsible for all new releases for both hardware and software in the Electrolux PLM (TeamCenter) system as well as the branch and merge planning and handling both in projects and products.
Additionally, I was responsible for the creation and management of the change control board and the document management process as well as Sprint End Review meetings in SharePoint and Confluence.
My diligent efforts contributed to a more effective and efficient change management process, release management, as well as improved document management.
ITIL PROCESS Configuration Management, Change Management, Incident, Problem, Delivery & Release Management
TECHNOLOGY/METOD PLM-TeamCenter, Confluence, GIT, SVN, SharePoint, Jira, Bugzilla
CUSTOMER BENEFITS A new configuration management process which included document management as well as effective and efficient change management process. Improved CM routines and processes for change and release management.
Electrolux AB

2018-01 - 2020-01

Storstockholms Lokaltrafik / Trafikförvaltning - 2014-2017
ROLE Configuration Manager
TRAFIKFÖRVALTNING

2014-09 - 2017-12

ASSIGNMENT The purpose of the assignment was to ensure a secured and controlled receipt of the systems adapted or delivered in conjunction with the program Citybanan to achieve full functionality in accordance with SL's functional requirements.
I had overall responsibility for all releases and receipts of documentation, software, hardware (i.e., operation and maintenance documentation, Relationship drawings) from the Swedish National Transport Administration's Program Citybanan to the Stockholm Transport Administration's Program Citybanan. I was also responsible for the various subprojects deliveries and releases to the Traffic Maintenance department within Stockholm Transport Administration (planning, implementation and follow-up).
My sterling efforts contributed to a more efficient change management process, problem and incident management, release management, as well as improved document management.
ITIL PROCESS Delivery & Release Management, Configuration Management, Change Management, Problem & Incident Management
TECHNOLOGY/METOD HP-ALM, GIT, ProjectPlace, EDIT, ITIL; CAD
CUSTOMER BENEFITS Citybanan will ensure that the Stockholm Transport Administration work with new system support to ensure that Citybanan is run in a controlled and efficient manner.
KnowIT, Senior Consultant

2009-01 - 2015-01

ROLE Project Manager
KNOWIT STOCKHOLM AB

2014-02 - 2014-06

ASSIGNMENT Strategically and operationally responsible for developing a business case and requirements specifications for document management system and a Quality Management System (QMS). In addition, I created process documentation for Change Management, Configuration Management, Release and Deployment, Incident Management and Problem Management.
With my structured working methods, social ability and positive ways, the project could be carried out with good results, where both parties were very satisfied.
ITIL PROCESS Service Asset & Configuration Management, Release & Deployment Management, Change Management, Problem & Incident Management
TECHNIQUE/METHOD ITIL, MS Word, PowerPoint
CUSTOMER BENEFITS QMS will ensure quality and integrity throughout the lifecycle of documents produced within Knowit as well as for all projects and management commitments.
Configuration & Change Manager
Volvo Construction Equipment

2012-01 - 2014-01

Eskilstuna
ROLE Release & Configuration Manager
VOLVO CONSTRUCTION EQUIPMENT

2012-08 - 2014-01

ASSIGNMENT Release och Configuration Manager for the Wheel Loader Tier 4Final (WLO T4F) project within Electrical and Electronic section for the introduction of a new platform and new electronic parts for construction vehicles. The purpose of the WLO T4F was to develop new electronic and electrical software parts for various construction vehicles. The WLO T4F project included about 50 employees, both VCE employees and consultants who were based in Sweden and India.
Strategic planning and management, preparation of routines and implementation of the configuration management process.
The role included responsibility for the requirements and design team's deliveries, as well as deliveries from the integration team to the common validation and verification environments. I was also responsible for the development and implementation of routines and processes for change, defect, release and deployment management. In addition, I developed industry strategy and release strategy with ClearCase. Scheduled and operated the Change Management Forum (CCB). Developed training materials and trained project members in both Eskilstuna and India in the project's CM processes and routines.
My deep knowledge within CM contributed to a more efficient change management process, simplified release management and an improved branch strategy with ClearCase.
ITIL PROCESS Service Asset & Configuration Management, Change Management, Release & Deployment Management, Problem & Incident Management
TECHNIQUE/METOD Scrum, SE Tool, ClearCase, ClearQuest, TeamPlace, PROST, PRIME, cOMMon & KOLA
CUSTOMER BENEFITS. A new CM plan and simplified ClearCase configuration management process as well as defect and change process with ClearQuest. Improved CM routines and processes for change and release management.
ROLE Configuration & Release Manager
SKANDINAVISKA ENSKILDA BANKEN (SEB)

2011-02 - 2012-05

ASSIGNMENT Configuration Manager for Common Front Private (CFP) Development Projects. CFP was a subproject in the One IT Roadmap program within SEB. The purpose of the CFP was to establish a new Internet bank for SEB's private customers. The CFP project included about 400 employees, both SEB employees and consultants.
Strategic planning and development of routines and implementation of the configuration management process. The role also included responsibility for the requirements and design team's deliveries, as well as deliveries from sub-projects under CFP to the joint integration and verification environments. Kofi developed routines and processes for change, defect and release management as well as branch strategy, presented to the Project Management Group. Scheduled, introduced, led and operated the Change Management Board (CCB).
Kofi's sterling efforts contributed to an effective change management process, release management and improved document management.
TECHNIQUE/METOD SEB UP, Scrum, ClearCase, RequisitePro, Rational Software Architecture, eRoom, HP Quality Center, Jira
CUSTOMER BENEFITS. Quality and efficiency of CM processes and routines (baseline management, name standard, release management, and change management) for the entire One IT Roadmap program improved.
SEB, Configuration & Change Manager

2011-01 - 2012-01

Apoteket AB

2010-01 - 2011-01

ROLE Configuration & Change Manager
APOTEKET AB

2010-10 - 2011-01

ASSIGNMENT Configuration Manager for REX development projects. REX development project was part project in Plogen 3.0 Realization Program in Apoteket AB. The purpose of REX was to develop a new prescription dispatch system for Apoteket AB. I was responsible for the configuration and change management process within the project and against Plogen (main project). Handled CM processes and routines as well as presented a presentation for document management, change management, release management and branch strategy. In addition, I was also release and deployment responsible for the common integration and verification environments.
Kofi's sterling efforts contributed to an effective change management process, release management and improved document management.
TECHNIQUE/METOD PPS, Microsoft Team Foundation Server, Sharepoint, HP Quality Center
CUSTOMER BENEFITS Increased the quality of CM processes for change management, document management and release management. Developed a new CM Plan and simplified the change process with the HP Quality Center.
ROLE Configuration and Change Manager (CCM)
LANTMÄTERIET

2010-04 - 2010-10

ASSIGNMENT The role was responsible for questions about CCM in PMO for the ELIPS program, which was a major change program in the Lantmäteriet. The aim was to migrate Lantmäteriets IT system from mainframe to windows platform. The main task was to develop and implement configuration and change management processes that would assist system developers and testers in the migration work. Was also responsible for deliveries from the sub-projects to the program's integrated integration and testing environments.
I developed training materials for the training of project members in CM processes and routines as well as presentation to the management organization about how the BAL (Building, Address and Apartments) product will be managed. Took forward and introduced a new change management process and was responsible for the Change Management Board (CCB).
I improved the CM processes for the ELIPS program and maintenance organization so that personal dependence could be replaced by CM processes and routines.
TECHNIQUE/METOD PPS, Subversion, Jira, HP Quality Center; Microsoft TFS
CUSTOMER BENEFIT Simplified and improved change process with Jira and a new CM Plan. CM procedures and processes for the maintenance organization.
ROLE Configuration & Release Manager
HENNES & MAURITZ (H&M)

2009-10 - 2010-04

ASSIGNMENT Configuration Manager for three groups within the Sales & Marketing department: Point of Sales (POS), Electronic Payment (EP) and Test. The role comprised strategic as well as operational responsibility. The main tasks were to continuously customize ITIL processes and manage the Configuration Management (CM) plan as well as its routine descriptions. In addition, a new effective working method for Visual Source Safe (VSS) was developed and implemented. For these tasks, close co-operation and coordination were required with the three sales and marketing groups, clients, requirement specifiers, and internal as well as external suppliers. Other tasks were to improve the quality of VSS requirements, establish routines and ensure document transfers.
I initiated and ran a number of CM training courses for the Sales & Marketing department. In addition, I raised questions about CM in several workshops with external suppliers.
TECHNIQUE/METOD ITIL, PPS, Visual Source Safe, Jira, HP Quality Center
CUSTOMER BENEFIT Improved CM routines and processes as well as a simplified work process with VSS.
Lantmäteriet

2010-01 - 2010-01

2010 Gävle
• Hannes & Mauritz, 2009-2010 Stockholm
ROLE Configuration Manager
ASTRAZENECA

2002-01 - 2009-04

ASSIGNMENT Strategic Configuration Manager for the entire Global Shared Services (GSS) department. The main tasks in the role were to develop, implement and improve Configuration Management (CM) processes based on ITIL, as well as to introduce and upgrade CM tools (ClearCase). In addition, there was the leadership and responsibility four other Configuration Managers globally. In the ongoing CM work, the processes included document management, version and branch management, change management, deployment and release management. Additionally included, support systems developers and the GSS management team. Furthermore, I was responsible for several business-critical systems and interact with the supplier to ensure safe operation of the systems. In order to anchor the CM processes and the new working method with ClearCase, two hundred employees were trained continuously. The education was conducted in Sweden and also in England where about ten trips were conducted.
I improved work routines so that personal dependence could be replaced by CM processes. This resulted in safer and increased quality in deliveries that enabled faster rollback.
TECHNIQUE/METOD ITIL process Service Asset & Configuration Management, Release & Deployment Management, Incident Management
CUSTOMER BENEFIT GSS employees could work in a more efficient and uniform manner, resulting in most savings for AstraZeneca.
ROLE Project Manager
OUTSOURCING AV CM TILL INDIEN

2008-10 - 2009-03

ASSIGNMENT The main task of the project was to hand over Global Configuration Management (CM) processes and routines from Global Shared Services (GSS) to Infosys in India. The role was to lead and drive the handover to four people. In addition, training more than fifty leaders and system developers from Infosys in CM and ClearCase.
With my positive ways and its social ability, I was able to carry out the project with good results, where both parties were very pleased with his efforts.
TECHNIQUE/METOD ITIL, GxP, SOX, PPS, ClearCase, MSDM
CUSTOMER BENEFIT The transfer could be carried out successfully according to plan.
AstraZeneca, Configuration Manager
Södertälje

2002-01 - 2009-01

ROLE Project Manager
GLOBALT ITIL

2005-04 - 2005-10

ASSIGNMENT The main task was to introduce the Configuration Management (CM) processes in a global ITIL project. The following CM processes were included in the project: software configuration management, change management, deployment and release management.
With my structured and efficient working methods, I contributed to a broad and deep anchoring of the global ITIL project.
TECHNIQUE/METOD ITIL, GxP, SOX, PPS, MS Project
CUSTOMER BENEFIT Laid the foundation for what today are well implemented ITIL processes.
ROLE Project Manager
SARBANE

2005-03 - 2005-08

ASSIGNMENT The project consisted of introducing the Sarbane Oxley Act (SOX) within the Global Shared Services (GSS) department. SOX requires all companies listed on the US stock market to quality assure their computers and computer systems. The mission was to lead three project members and drive the introduction of Configuration Management (CM) parts for SOX.
Thanks to their deep knowledge within CM, Kofi was able to complete the project before deadline and high quality.
TECHNIQUE/METOD ITIL, GxP, SOX, PPS, MS Project, ClearCase
CUSTOMER BENEFIT Configuration Management components of SOX were successfully implemented, thus allowing AstraZeneca to remain in the US market.
ROLE Project Manager
ASTRAZENECA

2004-04 - 2005-01

ASSIGNMENT The project consisted of introducing a global Quality Management System (QMS) together with five project members. In order to complete the project, the following Configuration Management (CM) activities were implemented: deployment and release management, change management, document management, ClearCase instructions and guidelines as well as a number of templates.
I managed to merge the CM processes into QMS as a greatly simplified way of working primarily around system documentation.
TECHNIQUE/METOD GxP, ClearCase, PPS, MS Project
CUSTOMER BENEFIT Contributed to ensuring and fulfilling requirements as well as increasing the quality of system documentation.
ROLE Project Manager
CM TOOL

2003-01 - 2003-04

ASSIGNMENT The project consisted of replacing the Configuration Management (CM) tool, Visual Source Safe (VSS), and it consisted of the following three components: requirements collection, decision making and implementation. The first part consisted of collecting government requirements, quality requirements and user requirements. The second part consisted of evaluating three different CM tools based on the collected requirements. In the final section, the project chose ClearCase as a CM tool. The project also included the role of team leader for the group that migrated data from the VSS to ClearCase.
The project was implemented in less time than estimated, and the quality of deliveries improved significantly.
TECHNIQUE/METOD GxP, ClearCase, PPS, VSS
CUSTOMER BENEFIT The customer received an appropriate CM tool that met the quality and safety requirements.
ROLE Configuration Manager
ZOOMON AB

2001-07 - 2001-12

ASSIGNMENT ZoomON developed visual communication software for mobile internet. The assignment included management of web platforms, especially Java web applications. The role consisted of establishing and further developing the Configuration Management (CM) plan as well as ensuring that it was complied with. Responsible for the coordination, implementation and training of CM workflow in three different projects. The following CM processes were included: change management, deployment and release management as well as version and branch management.
In a short time, I was able to get involved in the work and helped to streamline the customer's CM routines and processes.
TECHNIQUE/METOD RUP, TrackRecord, CVS, PPS, HTML/Java Script, Microsoft Visual C++.
CUSTOMER BENEFIT The developed application could be used commercially in the Nordic countries in mobile phones as well as on the web.
ROLE Configuration & Change Manager
ERICSSON RADIO SYSTEMS AB

2000-07 - 2001-07

ASSIGNMENT Configuration Manager (CM) for the Gladiator project that was part of the Cello Media Gateway (C-MGw R2) main project. The project was aimed at developing, implementing and training within the following CM processes: document management, deployment and release management, change management as well as version and branch management. I was head of the coordinating team that trained project members in CM Processes within the sub-projects in Europe. Due to the above responsibility, I travelled on several occasions to Italy, Finland, Ireland, Germany and the Netherlands.
I succeeded with the great challenge of establishing CM processes in Europe with good results.
TECHNIQUE/METOD PPS, RUP, PROPS, Windows 2000, Microsoft Visual C++ 5.0, Rational Rose, ClearCase Base & MultiSite
CUSTOMER BENEFIT Improved control of key assets, which led to clearer and faster working methods and thus a more efficient organization and increased quality in deliveries.
ZOOMON

2001-01 - 2001-01

2001
• FMV, 1999-2001
• TietoEnator, IT Konsult, 1999-2001 Stockholm
ROLE Configuration & Change Manager
FÖRSVARETS MATERIELVERK (FMV)

1999-10 - 2000-06

ASSIGNMENT Configuration and Change Manager in the AP2000 Project at the Försvarets Materielverk (FMW). The main goal of the project was to change platform from Windows 3.1 to Windows NT 4.0. My main responsibility was also to train the project members in ClearCase and CM-processes. In addition to general CM work, I was also responsible for deployment and release management, ClearCase version management and documentation.
I developed new routines with ClearCase and thus streamlined deployment and release management and branch management. I also developed and implemented change management processes.
TECHNIQUE/METOD PPS, RUP, Windows 2000, Microsoft Visual C++ 5.0, Rational Rose, ClearCase Base & MultiSite.
CUSTOMER BENEFIT The customer received new CM routines and processes as well as simplified work processes with ClearCase.
ROLE System Developer & Configuration Manager
ERICSSON RADIO SYSTEMS AB

1996-09 - 1999-08

ASSIGNMENT The role consisted partly of system development and partly Configuration Management (CM). Development in the extensive HERMES and WAP Gateway / Proxy projects within intranet application management and project management, as well as project documentation and user documentation. There were also quality control and technical and administrative support to developers in different parts of the project. In the role of CM Manager, system developers were trained in CM processes and routines.
I enhanced CM processes with ClearCase for version and branch management as well as deployment and release management in various subprojects.
TECHNIQUE/METOD PROPS, RUP, PWin, Rational ClearCase, Windows 95/NT 4.0, UNIX, IntraBuilder, PowerBuilder, Javascript, Sybase-SQL in a Client/Server-environment.
CUSTOMER BENEFIT Contributed to increased quality of user documentation. The new CM-processes streamlined deployment and release management, version management, and ClearCase work processes.
Ericsson Radio systems

1996-01 - 1999-01

Västerås

1986-01 - 1990-01

Price Waterhouse Coopers

1984-01 - 1985-01

Akademischer Hintergrund

Umeå University
Umeå University

2020-04 - 1996-01

Uppsala University
Uppsala University

2020-04 - 1996-01

Zertifikate

COURSES/CERTIFICATE

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