Unternehmensberater & IT-Projektleiter

Prozcess Redesign, GRC Advisory & Process Optimization

• Strategic consulting for the development of governance, risk management, and compliance (GRC) frameworks
• Redesign of the Internal Control System (ICS) to enhance efficiency, transparency, and security
• Process redesign & outsourcing: optimizing and relocating control processes to improve cost efficiency
• Conducting control reviews & walkthroughs to identify weaknesses and define corrective actions
• Coordination with external audit bodies to ensure seamless regulatory compliance
• ISMS system audits based on ISO 27000 to continuously improve information security and ensure audit readiness

• Leading the development & modernization of a hygiene management system
• Digitalizing processes and optimizing resource planning for efficiency
• Implementing a tailored deployment management solution
• Coordinating interdisciplinary teams for seamless software integration

IT Infrastructure Upgrade for Workstations, WLAN & Telephony in Clinics

• Led the replacement and modernization of IT infrastructure for workstations, WLAN, and telephony in clinical departments
• Developed a digitalization concept for the catering system as a foundation for a software solution
• Coordinated with hospital IT, departments, and external service providers to ensure efficient implementation
• Supervised deployment and go-live, ensuring compliance with security and regulatory requirements
• Optimized processes and managed risks to maintain seamless hospital operations

SAP System Optimization with AppDynamics

• Led an enterprise-wide project to optimize the performance of a complex SAP system using AppDynamics
• Managed a cross-functional team of 30 members (internal departments & external service providers)
• Identified and eliminated performance bottlenecks to minimize process disruptions
• Improved system stability and efficiency through targeted SAP architecture optimization
• Ensured continuous system availability and sustainable enhancement of application performance

Digitalization Program Steering & Monitoring

• Supported program management in establishing and overseeing digitalization projects to optimize internal processes and IT landscapes
• Monitored and analyzed project progress using defined KPIs to ensure transparency and control
• Developed measures for risk mitigation and efficiency improvement based on systematic evaluations
• Facilitated coordination between business units and project teams to ensure smooth implementation of digital initiatives
• Contributed to the development of methodologies and standards for sustainable digital transformation

Public Service Digitalization & Process Automation

• Led a large-scale digitalization project to enhance efficiency and user-friendliness in public application processes
• Automated workflows and optimized processes to reduce processing times and modernize administrative procedures
• Integrated a robust SAP interface to ensure seamless data processing and eliminate media disruptions
• Collaborated closely with departments, IT teams, and external partners to meet technical and regulatory requirements
• Managed testing phases and go-live to ensure smooth implementation and high user acceptance

Advisory & Support for Information Security Program Management

• Advised and supported a company-wide program to enhance information security and implement a structured maturity model
• Assisted in monitoring IT security projects, evaluating progress, and recommending targeted improvement measures
• Supported steering committee meetings by preparing insights and contributing to strategic decision-making
• Advised on the optimization of Governance, Risk, and Compliance (GRC) processes to ensure long-term security improvements
• Facilitated collaboration between IT, compliance, and business units to align security initiatives with business objectives

Ensuring Compliance with the General Data Protection Regulation (GDPR)

• Analyzed existing processes and systems to assess GDPR compliance requirements
• Developed an action plan to efficiently implement data protection policies and legal obligations
• Created and maintained the records of processing activities (RoPA) and documented data protection processes
• Coordinated with departments to integrate GDPR-compliant workflows
• Supported employee training initiatives to raise awareness of data protection responsibilities
• Facilitated communication between internal stakeholders and external auditors to ensure regulatory compliance

Assessing and Closing Compliance Gaps in GDPR Implementation

• Conducted a comprehensive gap analysis to evaluate GDPR implementation status within the public administration
• Identified discrepancies between existing processes and GDPR requirements
• Developed an action plan to address identified compliance gaps
• Coordinated with departments to prepare organizational and procedural adjustments
• Supported documentation of data protection processes, including processing records and data processing agreements
• Provided strategic recommendations to senior management to ensure long-term GDPR compliance

Managing Software Development for a GDPR Compliance Register for the City of Vienna (MA63)

• Led the software development of a GDPR compliance register to streamline documentation and compliance processes
• Designed a user-friendly system to manage data processing activities and meet legal evidence requirements
• Collaborated closely with data protection experts and IT specialists to align technical and regulatory needs
• Oversaw the entire development cycle, from requirements analysis to implementation and rollout
• Ensured sustainable adoption through training sessions and comprehensive documentation for departments

Business Process Development & Optimization for a Debt Collection Agency

• Designed and documented efficient debt collection processes to enhance operational effectiveness
• Implemented process improvements to increase efficiency and ensure regulatory compliance
• Prepared the organization for ISO 27001 certification by establishing an information security management system
• Introduced internal controls to ensure data protection and security
• Aligned processes with regulatory requirements and industry best practices

C-Level Advisory: SAP Project Management & ERP Rollout

• Strategic advisory for SAP project management to ensure a successful ERP implementation and scaling
• Analysis and optimization of business processes for seamless ERP system integration
• Development of a rollout strategy focusing on international scalability and local requirements
• Definition and management of integration testing to ensure a smooth implementation
• Oversight of IT infrastructure & service desk processes to maintain a stable operational environment
• Vendor management & contract governance to align internal teams with external service providers

Migration von Mail-Systemen, Servicedesk-Optimierung & IT-Shop-Rollout in Medienhäusern

• Strategische Steuerung der E-Mail-Migration zur Vereinheitlichung der Kommunikationsplattformen in drei Medienhäusern
• Migration von Kerio zu Microsoft Exchange, inklusive Datenübernahme, Benutzerverwaltung und Systemintegration
• Konsolidierung lokaler Exchange-Server in eine zentrale Plattform zur Optimierung der IT-Architektur
• Verbesserung der Serviceprozesse im Servicedesk zur schnelleren Bearbeitung von IT-Anfragen
• Unterstützung beim Rollout eines internen IT-Shops für effizientere Hardware- und Softwarebeschaffung
• Change-Management & Nutzerkommunikation zur Sicherstellung hoher Akzeptanz und reibungsloser Einführung

• Led test management for the Office 2010 readiness phase across 16,000 clients in a global corporation
• Planned, coordinated, and executed the test strategy for applications, VBA macros, and add-ins
• Defined, specified, and monitored test cases to identify compatibility issues early
• Managed and coordinated issue analysis and resolution, working closely with the Microsoft support team
• Collaborated with international business regions (NSA, EMEA, APAC) to streamline testing and consolidate results
• Oversaw interface management with parallel IT projects to address dependencies and mitigate risks
• Approved and ensured the quality of test results to guarantee a stable and functional system environment

• Led the ERP rollout for an Austrian unit of an international corporation
• Coordinated the project team and aligned with central IT and business departments
• Defined and managed the test methodology, including test case development and approval processes
• Oversaw change management and user communication to ensure a smooth transition
• Conducted process analysis and optimization as part of the ERP implementation
• Managed vendor relationships and interfaces with corporate IT
• Aligned with internal steering committees to secure strategic framework conditions

Audit Management & Financial Process Optimization for a Subsidiary of an International Corporation

• Resolved audit findings to enhance efficiency and compliance in financial processes
• Optimized finance, inventory, and production processes to improve transparency and efficiency
• Ensured adherence to corporate financial guidelines for long-term compliance
• Collaborated closely with corporate audit teams and external auditors to implement sustainable improvements
• Reviewed and adjusted SAP processes to ensure control compliance and audit readiness
• Directly coordinated with corporate leadership (CEO/CFO) for strategic decision-making

Implementation of an Internal Control & Quality Management System (ICS & QM) for a Manufacturing Company

• Analyzed and documented key processes in sales and HR
• Created a process map to visualize and optimize business workflows
• Aligned documented processes with ISO 9001 requirements without full certification
• Introduced initial financial and QM controls to enhance transparency and governance
• Developed a modular framework to enable independent ICS & QM system development

SOX Advisory & Training for Process, Control, and Corporate Policy Implementation (Moscow, Russia)

• Advised on the implementation of SOX 404 requirements
• Analyzed and optimized financial and business processes
• Developed and implemented internal controls in line with corporate policies
• Organized and conducted workshops for business units
• Provided strategic guidance on project structure and resource allocation
• Coordinated findings with the local CFO and external auditors

Implementation & Operation of an Internal Control System (ICS) with ISMS Integration

• Developed, implemented, and managed the Internal Control System (ICS) to meet management and audit requirements
• Integrated an Information Security Management System (ISMS) to enhance security policies and IT security processes
• Conducted annual control tests & issue resolution to ensure continuous improvement and compliance
• Optimized processes & provided strategic advisory for efficiency gains and risk mitigation
• Assessed financial processes (as-is & to-be analysis) and derived optimization measures
• Expanded ICS to include quality management processes and integrated them into existing controls
• Managed IT interfaces to ensure seamless digital support for ICS and ISMS
• Performed design and operational tests to validate control mechanisms
• Collaborated closely with audit bodies for successful approval and ongoing system enhancement

Audit Management & Strategic Advisory – SOX404 Project Responsibility

• Regional Audit Manager responsible for implementing and managing the SOX404 project
• Strategic advisory to management on internal control systems and regulatory compliance
• Establishment and optimization of SOX404 controls within the organization
• Coordination and close collaboration with external auditors to ensure compliance and successful certification
• Reporting to the Executive Management, including CFO and Group Audit Director
• Review and enhancement of internal financial and control processes in alignment with business units

fore becoming self-employed, I worked for 8 years as a Project Manager and Consultant, focusing on:

• Project Management & Processes: Development and optimization of business processes in project management
• Training & Certification: Coaching project managers and implementing a PM certification program based on IPMA standards
• International Standards & Audits:
  • Contribution to the international PM process
  • ISO 9001 certification for a bank (including internal auditor for QM & projects)
  • SOX rollout for financial processes, coordination with external auditors
• SAP Rollout: Leading international implementations (SD, PS, CATS including financial interfaces