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(Updated 2024-04-29)Test Manager, Rollout Manager,
Espoo, Finland
Fluent English
- ERP Systems (SAP, Salesforce, CRM), JIRA, Scrum/Agile
- Operational Quality, User Acceptance Test, Data Migration
- Transformation Projects, Change Management
Skills (24)
UAT
PROBLEM SOLVING
SYSTEM TESTING
QA MANAGEMENT
TEST PLAN
Defect Management
Scrum
BUSINESS REQUIREMENTS
Incident Management
TIME MANAGEMENT
Jira
ERP
Change Management
TEAM PLAYER
CAPA
CRM
Cutover
PROCESS IMPROVEMENT
Agile
Confluence
EMBEDDED SYSTEMS
Project Management
e-invoicing
Collection(Order to Cash)
Summary
● 15+ years of QA/Change management experience in large Business/IT transformation programs
● Business Process/Customer focused and KPI driven towards operational quality
● Stakeholder management with uncompromising integrity
● Creative & Conceptualizing mind-set
● Curious mind who likes to challenge the status quo
● Dataops, data quality & CAPA approach
● Analytical, Tracing a problem to its origins
● Proficient with several project management methodologies and effective automation testing
● Communicator, coordinator & strong team player
● Experimenting, stumbling, and learning
Professional Experience
Test Manager
BillTrust Invoicing System
2022-03 - 2023-11
- Worked as Consultant/ QA Manager supporting global rollout of Collection (O2C) System during 01.20-03.22 - Business traceability matrix aligned to global processes & customization specific to Business Unit(FL) - E2E Test management & Cutover activities - Progress review of preUAT tests done by Vendor(s) - Business data profiling, test setup, E2E system testing & data clean-up - Communication & Coordination with CAB, business & tech teams - To organize UAT, defect management and progress reporting - To enable effective decision making by management/FL(Business) teams for Go-Live readiness - Maintaining release roadmaps and process re-engineering to meet rapidly changing business demands - Supporting FL during Hypercare and related incident management - 25+ FL [Austria, France, Germany, AUS/NZ, Singapore, Malaysia, Thailand, UK, Ireland & Finland ] rollouts Working with Scrum, Opuscapita, BillTrust-ClientConnect, Salesforce/CORA AR, SAP ECC, Panaya, RemedyForce, SAP PI, Blackline
Test Manager(e2e)
2022-09 - 2023-11
QA Consultant
Qentinel
2019-05 - 2019-12
assigned to a customer (a complex business transformation project for business units spread over multiple units/locations) - Business traceability matrix aligned to test coverage of business processes in scope - Test Strategy, planning for UAT and other phases, business data profiling and test setup, E2E system testing - Test process re-engineering for some of the associated projects using scrum approach - Introducing Test automation - To organize UAT, defect management and progress reporting - To enable effective decision making by Management/Business teams for Go/No Go - 3 FL [Austria, Sweden & China] rollouts Worked with SAP R/3, SAP Hybris, TeamCenter, JIRA/Adaptavist
Admin user
JIRA
2018-02 - 2019-05
Sr. Consultant assigned to elevate acceptance quality of business requirements / service deliverables across ongoing IT projects to enable effective decision making by Management/Services Delivery teams.
Maintaining release roadmaps and testing process re-engineering to meet rapidly changing business demands Worked with Azure DevOps, JIRA, MS-Dynamics 365, ClickDimension, SQL Server, Oracle 12, IUCLID, ETL, Splunk
Maintaining release roadmaps and testing process re-engineering to meet rapidly changing business demands Worked with Azure DevOps, JIRA, MS-Dynamics 365, ClickDimension, SQL Server, Oracle 12, IUCLID, ETL, Splunk
Administrator
HP-ALM
2017-08 - 2018-01
Testing/Cutover Lead for a simplification business program to enable harmonized reporting of Business, Financial closing/reporting and Financial Forecasting of Nokia Group - Scope (Business Requirements) review, Test planning, business data profiling and test setup, E2E system testing - Business Traceability Matrix - Securing required business resources, Communication & Coordination with multisite project teams/individuals - HP-ALM(QC) administration, Defect management - Problem solving & Follow-ups - QA Status reporting to senior management, UAT / E2E System signoff Worked with HP-ALM, MS-Sharepoint, SAP ECC, Essbase, SQL Server, Hyperion, EPM, Smartview
Sr. Consultant for Data Management (Analytics)
ECHA
2016-10 - 2017-08
stream responsible to align data end to end from various business sources and publish various type of business data on ECHA portal by filtering confidential & restricted details.
Worked with Confluence, JIRA, HP-ALM, SQL Server, Oracle 12, IUCLID, ETL, Splunk, QTP
Worked with Confluence, JIRA, HP-ALM, SQL Server, Oracle 12, IUCLID, ETL, Splunk, QTP
QA Lead
Knoventive India
2015-11 - 2016-08
for eCommerce portal Worked with Scrum, CRM, SQL, TestOpia/BugZilla, XML, Robot Framework, SoapUI
QA Consultant & Knowledge Manager
HCL, UK
2014-07 - 2015-09
ecommerce payment gateway solution for ANZ & WestPac Bank Worked with Scrum, Confluence, JIRA-Zephyr, Robot Framework, TeamCity, Java, Unix
QA Consultant-Automation
VODAFONE / COMPTEL
2014-05 - 2014-11
for Vodafone Romania's provisioning layer consolidation project using Comptel Provisioning and Activation(TM) solution Worked with SOAP UI, Eclipse 4.3.1,Unix, TortoiseHg(Mercurial) & HP-ALM 11.0, Robot Framework
QA Consultant
KONECRANES
2013-07 - 2014-03
for Global Service Business Program- MainMan IV Worked with Scrum, Siebel CRM 8.1.1, OTM 9.20, JIRA-Zephyr, SAP R/3
QA Management Consultant
VOLVO Group
2012-06 - 2013-05
in roles (Program Test Manager, Project Test Manager) - Single point of contact (SPOC) for managing e2e test activities for the integration project of purchasing system with OneFC & ExportMarket-SDLG Program - Scope (Business Requirements) review Test Planning, Identification of detailed acceptance criteria for project Gates - Test coverage review, Test scheduling, Task delegation to test resources & effort tracking - Test data profiling/setup, Test configuration management/base-lining - Communication & Coordination with multisite Business/IT teams - Problem Solving & Follow-ups - Progress Reporting & Escalation to management/stakeholders - QC Management, Training & Test Process Improvement Worked with MPP, HP Quality Center 11, ARIS, SAP R/3, SAP PI, WebLogic-MQ, Mainframe, .Net, XML, SQL
QA Management Consultant
NOKIA
2006-03 - 2011-12
in various roles (QA Manager, E2E Test Manager, Project Coordinator) part of Digital transformation program in b2c area (e.g Nokia.com, My Nokia, Nokia Stores) - Scope (Business Requirements) review, Test planning, Test designing, Test data setup, E2E system testing - Supervision of Automation, Performance & Security testing - Evaluation and effective use of test execution tools (e.g automation framework, test data design) - Communication & Coordination with multisite project teams - HP-ALM(QC) administration, Defect management, Problem solving & Follow-ups - QA Status reporting to senior management, UAT / E2E System signoff - To motivate the team members to adhere Organizational process and to help them for the same - Test Process customization and improvement Worked with Scrum, HP Quality Center 10, Selenium2.0, Firebug, Siebel8.0, SAP R/3, MS-SharePoint, Web services, XML, SQL, RJ-ePoS/SAP,LoadRunner 9.0, QTP 10,HBX, Rails 3.1
SQA Engineer
AGILE Software
2003-08 - 2005-11
in customers (GSK & BOEING) projects - Test planning, Test designing, Test execution - Test environment & customer data setup for UAT - Key Role in Analytics Product Installation, License & Upgrade testing - Review of Product specifications, User guides & Installation manuals Worked with Rational ClearQuest, Agile PLM Products, Embarcadero-DT/Studio, Cognos7.2,Cygwin OAS 10g, Oracle 9i, Solaris, UML, MS-Office
SQA Leader
L&T Infotech Limited
2003-05 - 2003-08
- To review documents like Project Management Plan, test plan & other documents - To conduct Process, Configuration, Work Product Audit Worked with CMM L3i process framework, Linux, Embedded Systems, JIRA
Software Engineer
Pan-American Business Solutions Pvt Limited
2000-01 - 2003-05
worked in roles (Developer and UAT Coordinator) - Requirement Management & Use case definition - Test planning, Test designing & execution - Create and Review of the contents of product specifications, Installation manuals & user guides - To prepare Project Status Reports sent to Customer(s) / SQA (Weekly, Monthly) - Key role in setting up Quality process and training team members Worked with Linux(Suse, Mandrake, Redhat),Tcl/Tk ,C, Shell scripting, Python 2.0, MySQL, Bugzilla, Rational Purify Plus, CMM L3 process framework Experience Area - B2B/B2C portal - Digital Marketing (CRM), Analytics(Data warehousing) - ERP Systems (Siebel, SAP, PPM) - Retail-SAP, Financial Reporting - Software Development Methodologies(Waterfall, V,RUP,TDD, Agile/Scrum)
Academic Background
Bachelor in Computer Science & Information Technology
2024-05 - 2024-05
Certifications
Certified Tester Foundation Level (International Software Testing Qualifications Board ~~ )
Certified Scrum Master
Certified Tester
CAPA