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(Updated 2023-11-10)Sr Transformation Consultant/Coach
Naples, Metropolitan City of Naples, Italy
Native Italian, English, Spanish, Fluent Dutch
- Expert in transforming organizations
- Builds exceptional teams
- Drives success through collaboration
Skills (26)
PROGRAM MANAGEMENT
Scrum
OFFSHORE
agile methodology
PROCESS IMPROVEMENTS
PROCESS IMPROVEMENT
KAIZEN
XML
Kanban
COACHING
OPERATIONS
MENTORING
MARKETING DEPARTMENT
Marketing
RESTRUCTURING
Agile
Agile Methodologies
Strategic planning
Project Management
Jira
CRM
REACTJS
SOFTWARE DEVELOPMENT
STRUCTURED SOFTWARE
SALES MANAGERS
React
Summary
In my journey spanning over a decade across Europe, Latin America, and the USA, I've been driven by a passion for reshaping organizations and guiding them toward success. My background as a software architect laid the foundation for my career. However, I discovered my true calling in helping organizations rethink their strategies, operations, and innovation. My expertise lies in adopting transformative methodologies such as Agile, Lean, Design Thinking, Positive Leadership, and Psychology to drive meaningful change.
As a Senior Transformation Lead, I focus on reshaping organizations from within. I bring expertise in Agile, Lean, Design Thinking, Kaizen, Positive Leadership, and Psychology to the table. This allows me to facilitate transformative change, optimize operations, and drive growth through strategy, operation, and marketing enhancements.
Throughout my career, I've excelled in fostering client relationships, effectively communicating with end clients, and crafting comprehensive organization transformation programs. I've played a pivotal role in restructuring innovation departments within companies, emphasizing sustainable innovation and growth.
Key Professional Strengths:
* Transformation Leadership
* Agile and Lean Transformation, Kaizen, Design Thinking
* Effective Team Building
* Cross-Cultural Collaboration
* Client Relationship Management
Email: m.buonaiuto@brainsigma.com
Mobile: +393337715505
MICHELE BUONAIUTO
Senior Transformation Lead/Agile Coach
MICHELE BUONAIUTO
Senior Lean/Agile Coach
Professional Experience
Sr Agile Coach
Chiliz, Socios.com
2021-01 - Present
Malta, Europe CONTEXT: The mother company of Socios.com, Chiliz, is a prominent player in the blockchain and crypto world. They experienced exponential growth, expanding from a team of 70 to 300 individuals. This growth led to the emergence of ground-breaking concepts in the sports world, particularly centred around fan tokens.
However, this rapid expansion also resulted in challenges within the organization. The product teams found themselves increasingly frustrated and overwhelmed by the demands placed on their department, leading to constant friction between departments and a genuine division among employees. Simultaneously, the Marketing department, along with their creative teams, faced a similar predicament. Both their software production and marketing campaigns were lagging in terms of speed and quality, which strained relationships among individuals and departments.
RESPONSIBILITIES: * Leadership and Coaching: Provided comprehensive education and coaching sessions to executives, team leaders, product owners, scrum masters, and customers to instil a deep understanding of Agile principles and practices.
* Cultural Transformation: Actively promoted positive leadership, leading a mindset shift within the organization to cultivate an Agile and Positive Leadership culture that embraces change and collaboration according to the paradigm of positive psychology.
* Tailored Coaching and Training: Delivered customized guidance and training to executives, teams, and stakeholders across various projects, facilitating the seamless integration of Agile practices.
ACHIEVEMENTS: * Enhanced Software Delivery: Restructured and optimized Software development processes, enhancing end-to-end delivery efficiency across the entire software organization. This effort led to improved KPI measurements, productivity, reduced end-to-end delivery time, and enhanced overall quality.
* Enhanced Marketing Department: Revamped the Marketing department by adopting the Agile Spotify model and Kanban, organizing teams into Tribes capable of delivering more effective and higher-quality social media campaigns.
Key Technologies: * Agile Methodologies * Positive Leadership * Kanban, Kaizen and Design Thinking * Social Media Marketing (Twitter, Instagram, Facebook) * Influencers Marketing * JIRA Software * Remote Work Solutions * Blockchain, Crypto, Ethereum * Fan Tokens, NFT
However, this rapid expansion also resulted in challenges within the organization. The product teams found themselves increasingly frustrated and overwhelmed by the demands placed on their department, leading to constant friction between departments and a genuine division among employees. Simultaneously, the Marketing department, along with their creative teams, faced a similar predicament. Both their software production and marketing campaigns were lagging in terms of speed and quality, which strained relationships among individuals and departments.
RESPONSIBILITIES: * Leadership and Coaching: Provided comprehensive education and coaching sessions to executives, team leaders, product owners, scrum masters, and customers to instil a deep understanding of Agile principles and practices.
* Cultural Transformation: Actively promoted positive leadership, leading a mindset shift within the organization to cultivate an Agile and Positive Leadership culture that embraces change and collaboration according to the paradigm of positive psychology.
* Tailored Coaching and Training: Delivered customized guidance and training to executives, teams, and stakeholders across various projects, facilitating the seamless integration of Agile practices.
ACHIEVEMENTS: * Enhanced Software Delivery: Restructured and optimized Software development processes, enhancing end-to-end delivery efficiency across the entire software organization. This effort led to improved KPI measurements, productivity, reduced end-to-end delivery time, and enhanced overall quality.
* Enhanced Marketing Department: Revamped the Marketing department by adopting the Agile Spotify model and Kanban, organizing teams into Tribes capable of delivering more effective and higher-quality social media campaigns.
Key Technologies: * Agile Methodologies * Positive Leadership * Kanban, Kaizen and Design Thinking * Social Media Marketing (Twitter, Instagram, Facebook) * Influencers Marketing * JIRA Software * Remote Work Solutions * Blockchain, Crypto, Ethereum * Fan Tokens, NFT
Sr Transformation Lead
Stellantis, Salesforce
2019-01 - 2020-01
Spain CONTEXT: The PSA Groupe, now operating under the name Stellantis, embarked on a significant partnership with Salesforce to initiate their innovative Customer First program. The primary objective was to revolutionize customer interactions, redesign the customer journey, and improve operational efficiency by replacing outdated CRM, ERP, and digital marketing platforms with cutting-edge Salesforce technology.
RESPONSIBILITIES: * Factory Leadership: Managed end-to-end software factory delivery, skilfully coordinating intricate integration across multiple interfaces for consistent and efficient project execution.
* Agile Coaching: Mentored a range of stakeholders, including executives, teams, product owners, scrum masters, and clients in Agile philosophy. This nurtured adaptability and collaborative project management practices, fostering a culture of agility.
ACHIEVEMENTS: * Enhanced Software Delivery: Achieved a remarkable reduction in project timelines by swiftly reducing end-to-end delivery from User Story Ready to Production, slashing the time frame from 4 months to just 1 month. This efficiency enhancement significantly expedited project execution.
* Agile Methodology Adoption: Successfully led the transition of the software factory from a traditional waterfall approach to a fully Agile methodology, driving a more adaptable and responsive development process.
* Efficient DevOps Revamp: Spearheaded the comprehensive overhaul of DevOps operations, introducing streamlined procedures that catalysed enhanced collaboration and heightened efficiency across the software development lifecycle.
* Enhanced Release Quality: Engineered a comprehensive transformation of QA and Release management processes, resulting in a substantial elevation of software release quality and reliability.
Key Technologies: * Salesforce * Project Management * Offshore Team coordination * Agile Methodologies * DevOPS * Kaizen and Design Thinking
RESPONSIBILITIES: * Factory Leadership: Managed end-to-end software factory delivery, skilfully coordinating intricate integration across multiple interfaces for consistent and efficient project execution.
* Agile Coaching: Mentored a range of stakeholders, including executives, teams, product owners, scrum masters, and clients in Agile philosophy. This nurtured adaptability and collaborative project management practices, fostering a culture of agility.
ACHIEVEMENTS: * Enhanced Software Delivery: Achieved a remarkable reduction in project timelines by swiftly reducing end-to-end delivery from User Story Ready to Production, slashing the time frame from 4 months to just 1 month. This efficiency enhancement significantly expedited project execution.
* Agile Methodology Adoption: Successfully led the transition of the software factory from a traditional waterfall approach to a fully Agile methodology, driving a more adaptable and responsive development process.
* Efficient DevOps Revamp: Spearheaded the comprehensive overhaul of DevOps operations, introducing streamlined procedures that catalysed enhanced collaboration and heightened efficiency across the software development lifecycle.
* Enhanced Release Quality: Engineered a comprehensive transformation of QA and Release management processes, resulting in a substantial elevation of software release quality and reliability.
Key Technologies: * Salesforce * Project Management * Offshore Team coordination * Agile Methodologies * DevOPS * Kaizen and Design Thinking
Sr Transformation Lead
Refinitiv (LSE), Salesforce
2017-01 - 2019-01
UK CONTEXT: Refinitiv today part of London Stock Exchange (LSE) partnered with Salesforce to undertake a digital transformation aimed at modernizing and enhancing their sales processes and the foundational Salesforce implementation. In this transformative journey, my main responsibility involved restructuring the entire Salesforce software development lifecycle across all development teams. The central goal was to promote Agile Transformation and cultivate an improved departmental culture.
RESPONSIBILITIES: * Cultural Transformation: Spearheaded a cultural transformation within Refinitiv (formerly Thomson Reuters), instilling Agile and Lean practices and principles throughout the software development organization. Implemented a Salesforce Agile Best Practices framework and an end-to-end Idea to Product Operating Model. Oversaw transformation and operations, spanning the entire software development organization, including contractors like TCS (Tata Consulting Services). Focused on ensuring the seamless execution of transformation initiatives.
* Agile Coaching: Coached various stakeholders, ranging from executives, teams, product owners, scrum masters, to clients, in Agile philosophy. This approach cultivated adaptability and collaborative project management practices, fostering a pervasive agile culture.
ACHIEVEMENTS: * Enhanced Software Delivery: Restructured and optimized software development processes, improving KPI measurements, productivity, reducing end-to-end delivery time, and enhancing overall quality across the entire software organization.
* Efficiency Improvement: Spearheaded a meticulous process to gauge production capacity (in Story Points) per sprint, thereby optimizing resource allocation and sprint planning precision. This innovation significantly augmented overall project efficiency, resulting in a more streamlined and productive development process.
* Value Stream Enhancement: Engineered a comprehensive transformation of the entire software delivery process, including Release management. Notably, we identified and addressed key bottlenecks in the process, enabling more targeted improvements and resource allocation, which resulted in a substantial increase in software release quality and reliability.
Key Technologies: * Salesforce * Offshore Team coordination * Agile Methodologies * DevOPS * Kaizen * Design Thinking * Value Stream Mapping
RESPONSIBILITIES: * Cultural Transformation: Spearheaded a cultural transformation within Refinitiv (formerly Thomson Reuters), instilling Agile and Lean practices and principles throughout the software development organization. Implemented a Salesforce Agile Best Practices framework and an end-to-end Idea to Product Operating Model. Oversaw transformation and operations, spanning the entire software development organization, including contractors like TCS (Tata Consulting Services). Focused on ensuring the seamless execution of transformation initiatives.
* Agile Coaching: Coached various stakeholders, ranging from executives, teams, product owners, scrum masters, to clients, in Agile philosophy. This approach cultivated adaptability and collaborative project management practices, fostering a pervasive agile culture.
ACHIEVEMENTS: * Enhanced Software Delivery: Restructured and optimized software development processes, improving KPI measurements, productivity, reducing end-to-end delivery time, and enhancing overall quality across the entire software organization.
* Efficiency Improvement: Spearheaded a meticulous process to gauge production capacity (in Story Points) per sprint, thereby optimizing resource allocation and sprint planning precision. This innovation significantly augmented overall project efficiency, resulting in a more streamlined and productive development process.
* Value Stream Enhancement: Engineered a comprehensive transformation of the entire software delivery process, including Release management. Notably, we identified and addressed key bottlenecks in the process, enabling more targeted improvements and resource allocation, which resulted in a substantial increase in software release quality and reliability.
Key Technologies: * Salesforce * Offshore Team coordination * Agile Methodologies * DevOPS * Kaizen * Design Thinking * Value Stream Mapping
Sr Transformation Lead
Siemens Energy Global, Salesforce
2016-01 - 2017-01
Germany CONTEXT: Siemens Energy partnered with Salesforce to embark on a groundbreaking initiative to revolutionize the way they engage with major industrial customers, called "The CUBE STARTUP", focusing on sales and maintenance of large energy-generating gas turbines. This innovative program aimed to completely reshape the customer journey and overhaul all associated touchpoints and digital infrastructure. Furthermore, the overarching objective was to establish a Lean Agile Sales process and foster a corresponding culture within the organization.
RESPONSIBILITIES: * Cultural Transformation: Orchestrated a cultural shift by introducing Agile and Lean practices, spanning everything from Salesforce software delivery to Siemens Energy's sales and aftersales processes.
* Agile Coaching: Provided Agile coaching to various stakeholders, including executives, teams, product owners, scrum masters, and Sales managers.
* Sales Process Innovation: Spearheaded the co-creation of a new Lean Agile Sales process, complemented by implementing an End-to-End sales strategy and execution software based on the Salesforce platform. This innovative approach significantly influenced the Customer Journey Improvement and consequently, led to more predictable and manageable Sales results.
ACHIEVEMENTS: * Enhanced Software Delivery: Successfully implemented advanced software development processes, featuring robust KPIs, heightened productivity, predictable end-to-end delivery times, and improved software quality.
* Customer Journey and Sales Improvement: Spearheaded a comprehensive transformation of the customer journey, actively engaging key stakeholders at various touchpoints, including Sales and Aftersales Managers, Gas Turbines Project Managers, and shopfloor workers. This effort not only enhanced the overall customer experience but also resulted in more predictable and manageable Sales outcomes.
Key Technologies: * Salesforce * Design Thinking - Journey Mapping * Kaizen * Lean - Value Stream Mapping * Agile Methodologies * Sales Process Improvement * Positive Leadership
RESPONSIBILITIES: * Cultural Transformation: Orchestrated a cultural shift by introducing Agile and Lean practices, spanning everything from Salesforce software delivery to Siemens Energy's sales and aftersales processes.
* Agile Coaching: Provided Agile coaching to various stakeholders, including executives, teams, product owners, scrum masters, and Sales managers.
* Sales Process Innovation: Spearheaded the co-creation of a new Lean Agile Sales process, complemented by implementing an End-to-End sales strategy and execution software based on the Salesforce platform. This innovative approach significantly influenced the Customer Journey Improvement and consequently, led to more predictable and manageable Sales results.
ACHIEVEMENTS: * Enhanced Software Delivery: Successfully implemented advanced software development processes, featuring robust KPIs, heightened productivity, predictable end-to-end delivery times, and improved software quality.
* Customer Journey and Sales Improvement: Spearheaded a comprehensive transformation of the customer journey, actively engaging key stakeholders at various touchpoints, including Sales and Aftersales Managers, Gas Turbines Project Managers, and shopfloor workers. This effort not only enhanced the overall customer experience but also resulted in more predictable and manageable Sales outcomes.
Key Technologies: * Salesforce * Design Thinking - Journey Mapping * Kaizen * Lean - Value Stream Mapping * Agile Methodologies * Sales Process Improvement * Positive Leadership
Sr Methodologies Trainer
BBVA, IBM, Santander
2016-01 - 2017-01
EMEA CONTEXT: I had a central role in providing training and coaching for BBVA and Santander Bank's worldwide Agile transformation, focusing on enhancing operational efficiency, effectiveness, and digital transformation through Agile and Design Thinking principles. Simultaneously, I contributed to IBM's innovation and creativity journey by delivering training and coaching in Design Thinking and Innovation Thinking methodologies. These training and coaching initiatives were vital for the success of these organizations' transformative efforts.
RESPONSIBILITIES: * Agile Trainer: Delivered training sessions on Agile philosophy and leadership, focusing on SCRUM, KANBAN, and SAFE methodologies.
* Design Thinking Trainer and Facilitator: Conducted training and facilitated complex design thinking workshops for IBM employees.
* Innovation Coach: Facilitated the formation of innovation teams within IBM and other organizations through coaching and training.
ACHIEVEMENTS: * Agile Principles Advocacy: Successfully garnered support from key stakeholders during the Agile transformations at BBVA and Santander, ensuring their full adoption of Agile principles.
* Design Thinking Implementation: Led the adoption of design thinking methodology among IBM employees, influencing various aspects of the company, from Sales and Presales to Innovation and Product, resulting in process improvements.
* Formation of Innovation Teams: Played a pivotal role in enabling the establishment and successful operation of innovation teams within IBM and other organizations.
Key Technologies: * Design Thinking - IBM DT, Stanford and Oracle DT * Lean - Value Stream Mapping * Agile Methodologies * Scrum * Kanban * Kaizen * SAFE * Positive Leadership
RESPONSIBILITIES: * Agile Trainer: Delivered training sessions on Agile philosophy and leadership, focusing on SCRUM, KANBAN, and SAFE methodologies.
* Design Thinking Trainer and Facilitator: Conducted training and facilitated complex design thinking workshops for IBM employees.
* Innovation Coach: Facilitated the formation of innovation teams within IBM and other organizations through coaching and training.
ACHIEVEMENTS: * Agile Principles Advocacy: Successfully garnered support from key stakeholders during the Agile transformations at BBVA and Santander, ensuring their full adoption of Agile principles.
* Design Thinking Implementation: Led the adoption of design thinking methodology among IBM employees, influencing various aspects of the company, from Sales and Presales to Innovation and Product, resulting in process improvements.
* Formation of Innovation Teams: Played a pivotal role in enabling the establishment and successful operation of innovation teams within IBM and other organizations.
Key Technologies: * Design Thinking - IBM DT, Stanford and Oracle DT * Lean - Value Stream Mapping * Agile Methodologies * Scrum * Kanban * Kaizen * SAFE * Positive Leadership
Sr Lean Architect, Program Director
AXA Insurance LATAM and MED
2013-01 - 2016-01
Mexico, Spain CONTEXT: AXA Financial and Insurance initiated a global lean transformation program aimed at improving efficiency, quality, and workplace well-being across all their worldwide entities. At that time, the AXA MEDLA Regional office faced the unique challenge of implementing a fundamentally different mindset in Mexico. They sought a senior Lean Management consultant to build, from scratch, a Lean Transformation program tailored to the Mexican entity, which, due to its significant workforce, required a complete shift in thinking and approach.
Responsibilities: * Transformation Leadership: Defined and managed the Lean Transformation program for AXA Insurance Mexico, building and leading a team of more than 30 transformation consultants and overseeing the entire transformation strategy to ensure its successful implementation.
* Coaching and Mentoring: Provided coaching and mentoring to organizations, executives, and Lean/Agile consultants, guiding them in adopting and promoting a lean mindset, proficient use of effective tools, and implementation of best practices.
* Talent Development: Established Lean consultants from scratch, providing comprehensive training and coaching to develop their expertise.
Achievements: * Strategic Transformation: Spearheaded and oversaw the transformation of the company's way of working (WoW) for major AXA branches in LATAM (Mexico, Colombia) and Europe (Spain and Italy).
* Cost Optimization: Realized cost savings of 17 million euros while concurrently increasing overall efficiency by an average of 15%.
* Productivity Enhancement and Process Improvements: Substantially elevated team productivity, with improvements ranging from 20% to 80%, including significant reductions in lead times. This effort also resulted in an improved perception of service quality from end clients, enhancing overall satisfaction. Employee well-being increased by an average of 18 points.
Key Technologies: * Lean Principles * Lean Management * Kaizen * Value Stream Mapping * Strategic Planning * 5 lenses McKinsey Lean Methodology * Key Stakeholders management (Executives)
Responsibilities: * Transformation Leadership: Defined and managed the Lean Transformation program for AXA Insurance Mexico, building and leading a team of more than 30 transformation consultants and overseeing the entire transformation strategy to ensure its successful implementation.
* Coaching and Mentoring: Provided coaching and mentoring to organizations, executives, and Lean/Agile consultants, guiding them in adopting and promoting a lean mindset, proficient use of effective tools, and implementation of best practices.
* Talent Development: Established Lean consultants from scratch, providing comprehensive training and coaching to develop their expertise.
Achievements: * Strategic Transformation: Spearheaded and oversaw the transformation of the company's way of working (WoW) for major AXA branches in LATAM (Mexico, Colombia) and Europe (Spain and Italy).
* Cost Optimization: Realized cost savings of 17 million euros while concurrently increasing overall efficiency by an average of 15%.
* Productivity Enhancement and Process Improvements: Substantially elevated team productivity, with improvements ranging from 20% to 80%, including significant reductions in lead times. This effort also resulted in an improved perception of service quality from end clients, enhancing overall satisfaction. Employee well-being increased by an average of 18 points.
Key Technologies: * Lean Principles * Lean Management * Kaizen * Value Stream Mapping * Strategic Planning * 5 lenses McKinsey Lean Methodology * Key Stakeholders management (Executives)
Sr Lean Architect, Program Director
ATOS International
2010-01 - 2013-01
U.S.A., Europe CONTEXT: ATOS International initiated a comprehensive Lean/Agile transformation program aimed at optimizing quality, timeliness, operational efficiency, and workplace well-being across its diverse IT and non-IT departments in Europe, the U.S.A, and the Middle East. The objective was to implement Lean/Agile methodologies to drive significant improvements within complex organizational structures.
Responsibilities: * Transformation Leadership: Spearheaded and managed the ATOS Lean/Agile Transformation program, overseeing a team of over 70 transformation consultants. Developed and executed the entire transformation strategy for multiple regions, ensuring its successful implementation.
* Coaching and Mentoring: Provided coaching and mentoring to various organizations, executives, and Lean/Agile consultants. Guided them in adopting and promoting Lean/Agile principles, proficient use of effective tools, and the implementation of best practices.
* Talent Development: Established Lean/Agile experts within the organization, delivering comprehensive training and coaching to cultivate their skills and expertise.
Achievements: * Strategic Transformation: Successfully led and executed the transformation of work processes for ATOS in Europe, the U.S.A, and the Middle East, resulting in streamlined operations and improved overall efficiency.
* Performance Improvements: Achieved a minimum improvement of 15% in areas such as quality, timeliness, operational efficiency, and workplace well-being, resulting in increased productivity and a more positive work environment.
Key Technologies: * Lean/Agile Methodologies * Process Optimization * Kaizen * Quality Enhancement * Operational Efficiency * Workplace Well-being * Coaching and Mentoring * Strategic Program Management
Responsibilities: * Transformation Leadership: Spearheaded and managed the ATOS Lean/Agile Transformation program, overseeing a team of over 70 transformation consultants. Developed and executed the entire transformation strategy for multiple regions, ensuring its successful implementation.
* Coaching and Mentoring: Provided coaching and mentoring to various organizations, executives, and Lean/Agile consultants. Guided them in adopting and promoting Lean/Agile principles, proficient use of effective tools, and the implementation of best practices.
* Talent Development: Established Lean/Agile experts within the organization, delivering comprehensive training and coaching to cultivate their skills and expertise.
Achievements: * Strategic Transformation: Successfully led and executed the transformation of work processes for ATOS in Europe, the U.S.A, and the Middle East, resulting in streamlined operations and improved overall efficiency.
* Performance Improvements: Achieved a minimum improvement of 15% in areas such as quality, timeliness, operational efficiency, and workplace well-being, resulting in increased productivity and a more positive work environment.
Key Technologies: * Lean/Agile Methodologies * Process Optimization * Kaizen * Quality Enhancement * Operational Efficiency * Workplace Well-being * Coaching and Mentoring * Strategic Program Management
Sr Software Architect
ATOS International
2006-01 - 2010-01
The Netherlands CONTEXT: As a Senior Consultant at ATOS International, I held a dual role as a Senior Developer and Architect in Data Integration, specializing in MuleSoft Enterprise Service Bus technology. During my tenure, I successfully implemented and integrated crucial Dutch government websites, including www.mijnoverheid.nl, www.digid.nl, and www.nationaalarchief.nl. My contributions extended to optimizing performance and functionality while adhering to open-source principles, enabling cross-functional team collaboration for efficient software solution implementation, and significantly enhancing the user experience while driving innovation for the Dutch Government's digital platforms.
Responsibilities: * Enterprise Software Architect: In my role as an Enterprise Software Architect, I was responsible for defining architectures and implementation strategies for various open-source software landscapes within the Innovation Department of the Dutch Government.
* Data Integration Expert: As a Senior Developer and Architect in Data Integration, I specialized in utilizing MuleSoft Enterprise Service Bus technology, XML, SOAP, EbXML, EDI, JSON, and Rest web services to create efficient data integration solutions.
Responsibilities: * Enterprise Software Architect: In my role as an Enterprise Software Architect, I was responsible for defining architectures and implementation strategies for various open-source software landscapes within the Innovation Department of the Dutch Government.
* Data Integration Expert: As a Senior Developer and Architect in Data Integration, I specialized in utilizing MuleSoft Enterprise Service Bus technology, XML, SOAP, EbXML, EDI, JSON, and Rest web services to create efficient data integration solutions.
Academic Background
M.Sc. in Positive Leadership & Strategy
I.E. Business School
2016-01 - 2017-08
M.Sc. in Information System Design
Technical University of Delft
2000-08 - 2006-07
Certifications
Certified Teacher Mindfulness for Business MBSAT
2019-08
Certified Scrum Master - Scrum.org - Jeff Sutherland
2008-09
Agile Business Catalyst - www.agilebusiness.org
2023-10
Lean Navigator Atos University
2010-01
Lean Skipper Atos University
2011-08