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(Updated 2020-12-10)software quality assurance
Brindisi, BR, Italia
Native Italian, Fluent English
- 7 Waterfall, Agile
- 7 SDLC
- 7 functional, non functional, integration testing in .net, Java
Skills (21)
PROBLEM SOLVING
ACCOUNTANT
PID
QUALITY CONTROL
INTRANET
QUALITY ASSURANCE
SOFTWARE QUALITY ASSURANCE
MANAGERIAL
DATABASE
MAINTENANCE
MICROSOFT OFFICE
INVOICES
BI
Procurement
Business Intelligence
Change Management
SERVICE DESK
MySQL
DATABASE MODELING
CASES
SAS
Professional Experience
Problem Manager
Trigyn Technologies, Inc
2020-12 - 2020-12
, Edison (United States)
• Manage all incidents coming from Service Desk and Internal team;
• prevent and minimize the impact of them;
• log all incidents in ALM and keep updated information about Known Errors and Workaround;
• Work with Problem Management Team to analyse and resolve issue if it is possible, giving user the solution, or assign issue to developers and send user information on the ongoing status of the issues;
• produce weekly report on bugs and Change Requests.
• Manage all incidents coming from Service Desk and Internal team;
• prevent and minimize the impact of them;
• log all incidents in ALM and keep updated information about Known Errors and Workaround;
• Work with Problem Management Team to analyse and resolve issue if it is possible, giving user the solution, or assign issue to developers and send user information on the ongoing status of the issues;
• produce weekly report on bugs and Change Requests.
Tester
Trigyn Technologies, Inc
2020-12 - 2020-12
of most of United Nation Applications;
• Perform regression tests;
• Update test cases;
• Certify that packages are ready for production if pass the test, explain the reason of rejection if test failed;
• Send to Change Management new issues found.
• Perform regression tests;
• Update test cases;
• Certify that packages are ready for production if pass the test, explain the reason of rejection if test failed;
• Send to Change Management new issues found.
Sole Administrator
Nichol' s Srl
2020-12 - 2020-12
(Italy)
• Management of business inventory. Maintenance of sales and invoices database. Regular reporting activities on procurement and financial status. Review and test of in-house built application to match internal needs and performance requirements. Change management of business initiative. Communication planning (advertisement and awareness campaigns related to business changes)
• Management of business inventory. Maintenance of sales and invoices database. Regular reporting activities on procurement and financial status. Review and test of in-house built application to match internal needs and performance requirements. Change management of business initiative. Communication planning (advertisement and awareness campaigns related to business changes)
Accountant
Nichol's Srl
2020-12 - 2020-12
(Italy)
• Administrative duties. Financial, procurement and accountant related tasks.
• Administrative duties. Financial, procurement and accountant related tasks.
Direttore Responsabile
Radio Studio Smash One
2020-12 - 2020-12
(Italy)
• Responsible to program two daily news editions and coordinate Journalists activities. Responsible of the change management of the Radio, passing from commercial broadcast to information broadcast
• Director of a DVD Project to commemorate a Colleague radio speaker.
• Responsible to program two daily news editions and coordinate Journalists activities. Responsible of the change management of the Radio, passing from commercial broadcast to information broadcast
• Director of a DVD Project to commemorate a Colleague radio speaker.
Journalist
L'Olimpico
2020-12 - 2020-12
(Italy)
• Cover sports and music with particular attention to basketball and musical events;
• write two or three weekly articles about basketball and musical reviews, when needed, in Puglia.
• Cover sports and music with particular attention to basketball and musical events;
• write two or three weekly articles about basketball and musical reviews, when needed, in Puglia.
Academic Background
Laurea in Lingue e Letterature Starniere
Universita' degli Studi di Bari
2020-12 - 2020-12
Liceo Scientifico "Fermi"
Liceo Scientifico "Fermi"
2020-12 - 2020-12
Certifications
Certified Tester
ITIL Foundation Certificate
Foundation Certificate
Certified Agile tester
Certified Mobile Tester
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