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(Updated 2024-01-11)Senior Salesforce Consultant
Hillerød, Denmark
Native Danish, English
- 6x certified within Salesforce
- 8 years experience with CRM
- 6 years experience with Salesforce
Skills (11)
MAINTENANCE
Salesforce
CUSTOMER RELATIONSHIP MANAGEMENT
CRM
END USER TRAINING
USER EXPERIENCE
IFS
MICROSOFT DYNAMICS
MICROSOFT DYNAMICS CRM
PRICING
HEALTHCARE
Summary
Strong technical background with more than 8 years of consulting
experience, dedicated to delivering standard/best practice solutions. That
work for the long term with an eye on both user experience and
maintenance/upkeep. Always excited about new technology and finding
way for that to benefit customers.
Professional Experience
Field service consultant
IFS DENMARK A/S
2022-08 - 2023-05
on the IFS field service platform, working with customers on requirements, designing solutions, data models and more.
SALESFORCE SENIOR SOLUTION CONSULENT
FLUIDO DENMARK A/S
2017-08 - 2022-08
My primary role at Fluido is Solution Consultant (later Senior), in this role I have worked with pre-sales on large and small projects, smaller one-of projects and been the lead solution consultant in large projects.
I have worked in many different industries such as: Healthcare, Manufacturing, Telco, Facility management, IT and more.
Including being lead solution consultant on a yearlong implementation of service and field service.
During my time at Fluido I also became one of the primary trainers in Denmark, training in full administrator courses, reporting and custom designed end user training in the use of Salesforce.
I have worked in many different industries such as: Healthcare, Manufacturing, Telco, Facility management, IT and more.
Including being lead solution consultant on a yearlong implementation of service and field service.
During my time at Fluido I also became one of the primary trainers in Denmark, training in full administrator courses, reporting and custom designed end user training in the use of Salesforce.
FLUIDO CARE TEAM LEAD
FLUIDO DENMARK A/S
2019-04 - 2021-04
At Fluido I started our ongoing maintenance business in Denmark (called Fluido Care), creating the business model, pricing, resourcing and working closely with sales to sell and deliver this service to our customers.
MICROSOFT DYNAMICS CRM CONSULENT
2015-10 - 2017-07
October 2015 - July 2017 At my time in CGI my primary responsibilities were support of current customers, pre-sales, maintenance of our internal CRM and development of custom solution requiring code.
Academic Background
BACHELOR OF ENGINEERING
Technical University of Denmark
2024-01 - 2015-01
Certifications
Service Cloud Consultant
Field Service Lightning
Sales Cloud Consultant
Advanced Administrator
Platform App Builder
SALESFORCE