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(Updated 2023-12-18)Senior Experience Designer
København, Denmark
Native Danish, English
- Design Thinking
- User Research
- User Experience
Skills (19)
Market Insights
Customer journeys
UX
Idea generation
Workshop facilitation
DESIGN MANAGEMENT
COMPETITIVE ANALYSIS
CLAIMS
PRODUCT DESIGN
CUSTOMER INSIGHTS
Figma
PROTOTYPING
USER EXPERIENCE DESIGN
CX
API
TRANSLATE
FINANCE
React
REACTJS
Professional Experience
Design Manager
Nestech
2023-01 - Present
NES Technology is a software company specializing in the development of mission-critical systems for the financial sector.
Apart from leading the design team in relation to processes and priorities, my role was to ensure a delightful and efficient interface experience for all stakeholders - thanks to a modern API service layer that is built on top of Polaris.
Apart from leading the design team in relation to processes and priorities, my role was to ensure a delightful and efficient interface experience for all stakeholders - thanks to a modern API service layer that is built on top of Polaris.
Design Manager
Betri Trygging
2020-01 - 2023-01
Betri Trygging is the largest insurance company in the Faroe Islands, and a pioneer in its field. My responsibility was to redesign the entire digital customer-journey - from the corporate website to a revolutiony customer portal - where users can view their policies, buy new products, report claims and much more.
Founder and CEO
Reyta
2021-01 - 2021-01
Reyta is a digital review platform where customers and businesses collaborate on crafting better service experiences.
The platform is designed specifically for small societies and utilizes artifical intelligence. I founded the company myself for less than two years ago, and was responsible of funding, design, development and execution.
The platform is designed specifically for small societies and utilizes artifical intelligence. I founded the company myself for less than two years ago, and was responsible of funding, design, development and execution.
Senior UX Consultant
The Ministry of IT & Development
2020-01 - 2020-01
In Denmark, where the public sector is financed by taxes and duties, the tax system and its administration play a crucial role.
In this position, my job was centered around improvements of user-interfaces across multiple applications and departments, in order to optimize digital workflows. Primary methods consisted of qualitative interviews, workshop facilitation and prototyping/testing.
In this position, my job was centered around improvements of user-interfaces across multiple applications and departments, in order to optimize digital workflows. Primary methods consisted of qualitative interviews, workshop facilitation and prototyping/testing.
Senior UX Consultant
PFA Pension
2018-01 - 2019-01
PFA Pension is one of the largest customer-owned pension companies in Europe with approx. DKK 700 billion of AUM.
My role in the team "Digital Experience & Design", was to translate customer insights into compelling customer experiences - from sketches to high-fidelity prototypes - and contribute in redesigning internal workflows. Furthermore, I was consulting senior leadership across the organization on how to practice a design thinking mindset.
My role in the team "Digital Experience & Design", was to translate customer insights into compelling customer experiences - from sketches to high-fidelity prototypes - and contribute in redesigning internal workflows. Furthermore, I was consulting senior leadership across the organization on how to practice a design thinking mindset.
Senior UX Designer
The National Digitalisation Program
2018-01 - 2018-01
The National Digitalisation Program of the Faroe Islands is a project of the Ministry of Finance that sets out to digitalize services for citizens, industries and the public sector in the Faroe Islands. As Senior Service & Experience Designer my job was to lead design processes and collaborate with agile delivery teams in regards to the Digital Identity and the Self-Service Citizen portal
Independent consultant
DDAY IVS
2014-01 - 2017-01
DDAY's mission is to help companies achieve a competitive advantage through the application of design thinking methodology.
My responsibility was to introduce and implement design methods (design-kits) in small and medium-sized organization and consult business leaders on how to convert research into real-world services that customers want.
My responsibility was to introduce and implement design methods (design-kits) in small and medium-sized organization and consult business leaders on how to convert research into real-world services that customers want.
Service Designer
Mind-Lab
2016-01 - 2016-01
MindLab is a cross-governmental innovation unit, which involves citizens and businesses in creating new solutions for society. My responsibility was to conduct qualitative and quantitative research, facilitate workshops and develop prototypes for citizens and government officials.
Designer
Nykredit
2011-01 - 2013-01
Nykredit is one of Denmark's leading financial services groups with activities ranging from mortgage lending and banking to insurance. During my time is Nykredit, I was part of the marketing team where my job was to analyse target groups and produce graphics and interactive design for branches in Denmark.
Visual Designer
Designit
2012-01 - 2012-01
Designit offers integrated strategic design and innovation services, including product design, service design, and experience design, with an emphasis on mobile and digital media. My main responsibility was to produce graphic design material and prototypes for customers such as Novo Nordisk, Panasonic, and Dong Energy. Furthermore, I was assisting senior designers in facilitating workshops and client pitches.
Academic Background
Master of Science
Aalborg University
2015-01 - 2017-01
Bachelor
CPH School of Design
2014-01 - 2015-01
AP
CPH School of Design
2011-01 - 2013-01
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