Might be available
(Updated 2024-09-16)S/4HANA SD OTC Consultant Manager
Windsor, UK
Native Finnish, Fluent English, German, Intermediate Svenska, Beginner French, Spanish
- International SAP implementation and rollout projects
- Senior SAP S/4HANA SD/OTC Consultant & Interim Manager
- 20+ years SAP experience
Skills (22)
Summary
I am an experienced freelance Senior SAP Consultant and Interim Manager with expertise in implementing SAP solutions from R/3 and ECC to S/4HANA. Over my career, I have worked on multiple international SAP projects, including six S/4HANA projects, highlighting my dedication to staying updated on SAP innovations. My diverse skill set includes a blend of business, functional, technical and change management expertise. This holistic approach enables me to address the many challenges associated with SAP implementations and ensure the harmonious integration of technology and business processes. I aim to deliver strategic value to organizations by leveraging my experience to achieve successful outcomes and contribute as a trusted partner in SAP initiatives.
✅ Over fifteen years of international SAP project experience and six S/4HANA projects (on-premise and cloud).
✅ Excellent business, functional, technical and change management skills.
✅ Experience in both waterfall and agile project management methodologies, including SAP Activate.
✅ In-depth knowledge of end-to-end S/4HANA processes and integration of various S/4HANA workstreams and modules.
✅ Extensive experience in Order to Cash, Lead to Cash and the SD module; good knowledge of CRM, MM, LE and CS.
✅ Knowledge of S/4HANA Sales, S/4HANA Service, RISE with SAP, SAP Signavio, SAP BTP, SAP Build, S/4HANA Retail, SAP Emarsys, SAP Cloud ALM, SAP Commerce Cloud and SAP Sales Cloud.
✅ Strong communication, interpersonal and problem solving skills; delivery and solution focused.
✅ Extensive experience in team leading and working in virtual teams.
✅ Ability to interact with stakeholders at all levels and adapt to different working practices in different cultures.
✅ Extensive language skills: fluent English, German, Finnish (native) and Swedish; basic knowledge of French and Spanish.
Examples of projects and activities I can help with:
➡️ Supporting the transition to S/4HANA
➡️ Bridging the gap between business and IT / external service providers
➡️ Business process improvement / optimization
➡️ SAP carve-out / integration / merger
➡️ Managing international multicultural teams
➡️ General SAP consulting / due diligence
Professional Experience
2023-12 - 2024-01
- Evaluated the overall architecture of the ERP system including integration with other systems within the organisation
- Reviewed the documentation related to the ERP system including technical and process documentation
- Assessed the roadmap for future updates and support for the ERP system
- Identified potential issues and challenges
2021-10 - 2023-06
- Provided advice and direction on SAP standard processes, functionality and S/4HANA project delivery
- Led a team of SMEs, functional consultants and key users
- Acted as a sparring partner to CFO, BPO and PE
2021-06 - 2021-08
- Facilitated fit-to-standard workshops
- Captured business requirements and identified gaps
- Identified and defined configuration values
2020-11 - 2021-05
- Performed fit-gap analysis, gathered requirements, identified solutions, designed, built and performed testing
- Managed SIT and UAT
- Provided post go-live support during Hypercare
2020-05 - 2020-08
- Assisted the business with data cleansing, data conversion and data migration activities
- Identified areas to improve data quality
- Participated in sprints and workshops
2019-11 - 2020-04
- Gathered requirements and delivered solutions for Rebate Processing in Condition Contract Management (CCM), Advanced Returns Management (ARM), Intercompany Sales and other topics
- Analysed and designed an end-to-end solution for Premium Additional Services in SD, TM and EWM
- Moderated and facilitated sprints and workshops
- Acted as a leading Single Point of Contact (SPOC) for various integration topics
2018-10 - 2019-04
- Analysed and documented Business Partner and Sales Order interfaces between Webshop, S/4HANA, C4C and EWM
- Implemented Change Requests in S/4HANA Sales, e.g. a new plant
- Designed and implemented business process and technical documentation standards
- Provided coaching and support to SAP Competency Centre members
2017-07 - 2018-02
- Participated in solution design workshops in the APAC region
- Implemented Horizon Template solutions in Intercompany Processing
- Executed end-to-end testing for Intercompany Processes
- Provided go-live support in the Philippines and Thailand
2017-03 - 2017-04
- Provided post go-live support during the Hypercare period
- Resolved OTC related issues
- Acted as an expert advising users about SAP standard processes and functionality
- Reported to the Senior Management and CIO
2016-07 - 2016-12
- Enforced OTC process standards aligned with GxP guidelines
- Designed, built, developed and improved processes and concepts within OTC
- Spearheaded organizational and process metamorphosis, overseeing the deployment of a worldwide SAP template
- Sustained operational efficiency by revising and advancing the existing GBS process management standards
- Offered leadership by furnishing business guidance and coaching to fellow team members
2014-08 - 2016-04
- Participated in solution design workshops
- Implemented Horizon Template solutions in OTC
- Provided testing, go-live and Hypercare support
2013-08 - 2014-05
- Lead a team of functional and technical consultants
- Specified deliverables, delegated tasks to team members and supervised solution delivery
- Conducted workshops to gather business, legal and fiscal requirements using Scrum Methodology
- Managed cutover planning for the MM roll-out
- Coordinated data migration, go-live preparation and support for the MM roll-out
2012-06 - 2013-06
- Conducted analysis, design, and documentation of solutions for OTC processes in phone and web sales
- Executed solutions in order processing, delivery processing, invoicing, intercompany processing, and plants abroad
- Implemented ECC integration with Contact Centre Front End, SAP CRM, BOBJ address validation, FraudGuard Anti-Fraud, and Payment Service Provider
- Executed comprehensive end-to-end testing of OTC processes in both CCFE and SAP environments
Academic Background
2025-01 - 2025-01
Certifications
2023-08
2023-08
2023-08
2023-07
2022-11
2021-10
2021-05
2020-10
2020-05
2020-07
2020-06
2020-05
2020-04
2020-03
2020-02
2019-12
2019-11
2019-10
2019-07
2019-03