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(Updated 2024-03-07)

Salesforce Expert

Copenhagen, Danmark

Native Urdu, Danish, English, Intermediate German

Project Management Salesforce projects
Advanced Flows in Salesforce
Solution Architecture in Salesforce

Contact

Skills (28)

BUSINESS REQUIREMENTS

CRM

PIPELINE

SALESFORCE.COM

Configure, Price, Quote

SALES CHANNELS

SALES TRAINING

BUSINESS CONSULTANT

BEST PRACTICES

CPQ

Project Management

MAINTENANCE

ACCOUNT MANAGEMENT

Salesforce

Procurement

Enterprise Architecture

CLOSING

RFP

BUSINESS DEVELOPMENT

KEY ACCOUNTS

OFFSHORE

SALES VOLUME

SALES ENGINEER

PROPOSALS

SALES MANAGEMENT

MICROSOFT DYNAMICS CRM

LIFE SCIENCE

CUSTOMER RELATIONSHIP MANAGEMENT

Summary

Results orientated, focused and dynamic Salesforce CRM Manager with more than 10 years of experience in delivering, managing, and implementing salesforce projects. Trained and certified in Salesforce CRM; with strong skills in user focused solutions and business processes. Possesses a unique blend of technical and functional consulting expertise such us, technical solution design, architecture, business processes design and implementation; proven track record delivering varied projects to target; is a polished business developer and relationship builder; consistently delivers profitable outcomes through strategy, planning, people and leadership.

Professional Experience

Tech Manager / Solution Architect

Nordlid

2023-01 - 2024-01

* Responsible for all architecture and solution designs for all new project * Responsible for best practices in existing deliveries * Responsible for Release maintenance and integrations * Responsible for taking strategic future proof decisions with C-level stakeholders regarding solution designs, integrations, and architecture.

Technical Manager/Solution Architect

Ambu A/S

2022-01 - 2023-01

* Responsible for Architecture and solution designs on FSL, CPQ * Responsible for Daily connects with team members.
* Reporting directly to C-Level stakeholders

Manager

ACCENTURE DENMARK

2016-01 - 2022-01

* Data Lead on FSL and CPQ for a Danish wind system company * Track lead on several implementation projects * PM and delivery lead roles on technical implementation * Solution design, enterprise architecture changes on integration projects * People lead and part of SFDC Management Group in Accenture * Business development activities such as demos, RFP etc.

Senior Salesforce Consultant

3C CONSULT

2014-01 - 2016-01

* Responsible for several implementation projects, Sales, Service, CPQ * RFP and demo session in BD phase * Lead roles on projects with Dev. Teams on and offshore * Workshops and solution design on several projects

Business Consultant

KHAN CONSULTING

2014-01 - 2014-01

- Consulting & Sales, Recall A/S, Global Company * Responsible for consulting and sales of digital storage solutions.
* Conducted training in sales management and Salesforce CRM. Additionally responsible for training sales teams in business development management and ensuring effective training solutions.
* Analysed markets and delivered agreed action plans and maximised new markets.
* Conducted the Customer Satisfaction Survey.
* Successfully increased customer satisfaction and incremental sales.

Sales and Business Development Manager

BURNBLOCK ApS, Chemical Company

2011-01 - 2013-01

* Responsible for implementing sales strategy for the Nordic Markets; setting-up sales channels and designing IT solutions.
* Responsible for weekly assessment of Pipeline and key performance indicators.
* Provided employment and training of sales supporters.
* Analysed and designed Business Systems solutions.
* Provided effective Project management, procurement of IT solutions.
* Responsible for conducting training in Microsoft Dynamics and Sharepoint.
* Undertook role of administrator on Microsoft Dynamics CRM and Sharepoint.
* Successfully upsold to existing customers and secured successful implementations.
* Identified sales channels and establishment of cooperation agreements.
* Successfully implemented Microsoft Dynamics CRM and SharePoint with Sure Step methodology.
* Process optimisation and efficiency of workflows.

Salesforce Consultant

Capgemini A/S

2013-01 - 2013-01

* Primarily responsible for project management, consulting, and implementation of Salesforce CRM.
* Responsible for conducting workshops and product presentations.
* Produced written client proposals and RFP for clients.
* Undertook role of administrator for Salesforce CRM.
* Conducted training in Salesforce CRM.
* Effectively managed new and existing key accounts, responsible for proactively identifying leads and generating sales volume.

INDEPENDENT BUSINESS CONSULTANT, SALES AND IMPLEMENTATION

IT SOLUTIONS

2008-01 - 2011-01

* Consulting expert on CRM, EDM, CMS AND ERP, Teamsoft IBM Business Partner.
* Responsible for market Screening and preparation of sales strategy.
* Analysed business requirements and designed IT solutions.
* Effectively selling IT solutions.
* Implemented strong effective sales strategy.
* Responsible for implementation of EDM, TeamCase.
* Provided a graphic overview of company growth potential.
* Successfully sold Man Days and IT solutions for more than kr. 3.0 million DKK.

Academic Background

Master of Science in Engineering

2006-01 - 2008-01

Upper Secondary School

Upper Secondary School

1999-01 - 2000-01

Certifications

Salesforce Certified Experience Cloud Consultant

Salesforce Certified Advanced Administrator

Salesforce Certified Platform App Builder

Salesforce Certified Data Architect

Salesforce Certified Service Cloud

Salesforce Certified Administrator

Salesforce Certified Sales Cloud

SAFe Scrum Master Certified

SAFe Practitioner Certified

Certified Administrator