Successfully lead on delivery of business process improvements, programme and project management to a wide variety of clients, including large companies. Identify and cultivate new partnerships and develop existing relationships for the business. Drive negotiations with new and existing suppliers. Drive requirement gathering and specifications for product development. Create and analyse business cases for new connections, products and services. Plan and implement product/project and routing changes. Manage product documentation, packaging and pricing.
Key Projects and Clients:
Project Management
Telia Company
2018-01 - 2019-01
Define, manage, and drive the implementation of the business change and IT process to structurally handle Service Requests by Service Design. Successfully sell, receive orders and set-up large customers in B2B business systems and processes. Efficiently facilitate BMG workshops to streamline understanding of Business Model and Value Proposition.
Senior Business Consultant
Stratiteg
2017-01 - 2018-01
Efficiently oversaw the business process development. Effective workshop delivery and management with Business model generation tools and pre-sales solutions for targeted clients.
Project Management
Vizrt AB
2017-01 - 2017-01
Established a relationship of trust with the client to define, develop, and deliver a key deployment plan and a Waterfall approach in development and delivery resulting in controlled project management processes.
Digital Business Consultant
ÅF AB
2017-01 - 2017-01
Successfully set up a new business unit with 6 consultants to develop and deliver key digitalisation offerings. Strategically streamlined internal efficiency and added value to existing products and services.
Project Manager, Enterprise architecture
Inspektionen för Vård och Omsorg
2016-01 - 2016-01
CIO Office: Defined and developed a new operational business model facilitating the deployment of a one map framework rolled out within the organisation and with external stakeholders.
Project Manager, Business architecture
TeliaSonera, Business Acceleration, E-Health, IoT in Healthcare
2014-01 - 2016-01
Effectively managed the start-up project and the business architecture development for the new healthcare - business area, including cost control and stakeholder management. Played the key role of Business Architect to engineer and implement the complete business process from marketing, sales, delivery, support to billing.
Programme Management
TeliaSonera
2012-01 - 2014-01
Successfully defined and established a programme with 3 sub-projects to drive the enhancement of the ordering and delivery processes flow through effective KPI's management, project management, agile approach, and effective stakeholder management. Achieved multiple cost savings, enhanced customer satisfaction, quality improvements in communications, as well as faster services to customers. Drove the project Life Cycle Management of customer solutions leading to streamlined reporting to customers, as well as establishment of new roles and services.
Project Manager
TeliaSonera, Enterprise E-Order
2014-01 - 2014-01
Compliance to new legislation: Defined and managed the feasibility study of a new electronic ordering process and system for the State municipalities and county councils, as well as large private companies. Fostered an increased awareness of the overall commercial and technical conditions for the deployment of an electronic ordering process.
Project Manager
eAgreement AB
2014-01 - 2014-01
CRM Implementation: Proactively defined, developed, and deployed a key sales project including: documentation development and requirements specification to start the RFQ process, evaluation and selection of suitable CRM system and supplier, deployment of CRM systems, and a new sales process. Established a customer focused sales process leading to higher customer acquisition rate, enhanced customer satisfaction, and superior customer quality.
Project Manager
Telenor Connexion AB
2011-01 - 2012-01
Spearheaded the business development and operations establishment in Brazil through effective business case development, extensive stakeholder management, and a strong development plan.
Partner Telecommunication
IBM GBS
2006-01 - 2008-01
Key Account Manager
Tieto
2002-01 - 2006-01
Global Solution Manager
Ericsson Global Services
2001-01 - 2002-01
Key Account Manager
Maingate AB
1999-01 - 2001-01
Product Manager
TeliaSonera
1996-01 - 1998-01
Project Manager
Unisource Mobile AB
1995-01 - 1996-01
Project Manager/ System Engineer
Ericsson
1989-01 - 1995-01
Academic Background
Marketing Institute of Stockholm
Marketing Institute of Stockholm
2020-02 - 1996-01
The Technical institute of Stockholm
The Technical institute of Stockholm
1986-01 - 1989-01
Certifications
Business model innovation
2018-08
SAFE 4.6
2019-09
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